Lytho Workflow vs. Socialtext (discontinued)

It's a flexible program that can be molded to fit most businesses. It's geared towards agencies but we've been able to use it successfully as an in-house solution. It's pretty intuitive for the most part and is easy for new hires or clients to get up and running pretty quickly.

Incentivized

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Project requests - can be tailored to fit your exact needs
• Project management - can assign tasks, track time, etc.
• Proofing - robust proofing environment that's easy for clients to learn

Incentivized

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Some areas are rather clunky and repetitive when it comes to project management, like editing a template once applied.
• Once a review is live, it's very difficult to edit the reviewers unless a current tier is active.
• Pretty expensive compared to the competition.

Incentivized

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

By consolidating the requests, project management, and proofing without features we didn't need like invoicing it was an easy fit for us. We were able to quickly develop a comprehensive workflow and the gains to efficiency were immediate. Pricing was competitive (at least at the time) and the implementation was very good as well.

Incentivized

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• Consolidation of project requests has been extremely helpful.
• The improvement of campus-wide communication is hard to put a price on.
• Our team knows what is due and when at all times. We're saving a lot of time previously spent in meetings.

Incentivized

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions