Item: Lytho Workflow
Rating: 9
Author: Verified User

Overall Satisfaction with Lytho Workflow

Use Cases and Deployment Scope

I use Lytho Workflow to proof ads with stakeholders and track my workload. On average, about 20 people at my company have to approve an ad before it can go live. Lytho Workflow makes it easy to see who has looked at the proof, what they would like changed and how many revisions it has gone through. We also lack a project manager, so the software enables me to track how many hours of work I've accepted each week, when jobs are due and what's required for each job.

Pros and Cons

Pros

Requests - Request forms are set up so that certain fields are required and there's a minimum turnaround time. This prevents others from submitting an incomplete request or requesting things last minute.
Proofing - Chasing after people to approve a proof is always a pain, but the simplicity of Lytho Workflow makes it less of a pain. I can quickly remind people in the route to review the proof by clicking a button.
Templates - I use templates so that a list of tasks is created for me when I accept a job. It also creates a timeline for when each task needs to be done.

Cons

Crashes - The workflow web page crashes very frequently and I've never been able to figure out what the cause is. Refreshing the page always fixes this issue.
Proof Approvals - I wish there was a way to remove all people from the route that have approved and resend to those who haven't. Reviewers who have already approved often do not want to see future proof revisions coming through their inbox. It would be nice to have this as an option, rather than having to create a new revision and manually removing all that have approved before sending.
A more personalized dashboard - My dashboard is more geared towards someone who is requesting or reviewing jobs, rather than someone who is completing them. As a result, I rarely use this page.

Return on Investment

I wasn't working for the company when they first started using Lytho Workflow workflow, so I can't say what impact it has had. However, I do see the product as a necessity in the fast-paced environment that is retail marketing. The introduction of the new "change request" feature has saved countless hours of miscommunication and confusion when project objectives change.

Alternatives Considered

monday.com

We actually use Lytho Workflow in addition to monday.com. Each makes up for the features that the other lacks or has a very basic implementation of. Lytho Workflow, for example has more powerful proofing tools and request forms. monday.com, on the other hand is better suited to sharing quick job status updates and prioritizing work.

Key Insights

Do you think Lytho Workflow delivers good value for the price?

Not sure

Are you happy with Lytho Workflow's feature set?

Yes

Did Lytho Workflow live up to sales and marketing promises?

Yes

Did implementation of Lytho Workflow go as expected?

I wasn't involved with the implementation phase

Would you buy Lytho Workflow again?

Yes

Other Software Used

monday.com, Lytho Digital Asset Management

Likelihood to Recommend

I don't have much to compare Lytho Workflow workflow to, but I'd say it gets the job done for my small department. I can't imagine a world where we didn't have it. There are times when the software does not work as expected though. For example, if one of the marketing managers archives a request after it has been accepted, it will disappear from the request queue but remain as a job in my job queue. From there, I have to archive it again. The same goes for comments - if someone makes a comment on the request, it does not appear on the job, nor am I notified. I have to click through to the request, from the job to see those comments.

Lytho Workflow Feature Ratings

Comments

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An Indispensable Tool