What users are saying about
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81 Ratings
3 Ratings
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Score 9.2 out of 100

SCOM

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81 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Micro Focus Business Process Monitor

It is really good to have Business Process Monitor for being proactive with monitoring critical business services. And it is even more recommended along with APM. However, you will still need some training in order to configure them as they are sophisticated tools.
Mohamad CHAABAN profile photo

SCOM

More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
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Feature Rating Comparison

Application Performance Management

Micro Focus Business Process Monitor
9.0
SCOM
7.4
Application monitoring
Micro Focus Business Process Monitor
9.0
SCOM
7.9
Database monitoring
Micro Focus Business Process Monitor
9.0
SCOM
7.7
Threshold alerts
Micro Focus Business Process Monitor
9.0
SCOM
8.0
Predictive capabilities
Micro Focus Business Process Monitor
8.0
SCOM
6.8
Application performance management console
Micro Focus Business Process Monitor
10.0
SCOM
6.7
Out-of-the box templates to monitor applications
Micro Focus Business Process Monitor
8.0
SCOM
7.5
Application dependency mapping and thresholding
Micro Focus Business Process Monitor
8.0
SCOM
6.8
Virtualization monitoring
Micro Focus Business Process Monitor
9.0
SCOM
7.7
Server availability and performance monitoring
Micro Focus Business Process Monitor
10.0
SCOM
8.3
Server usage monitoring and capacity forecasting
Micro Focus Business Process Monitor
10.0
SCOM
7.9
Collaboration tools
Micro Focus Business Process Monitor
SCOM
5.1
IT Asset Discovery
Micro Focus Business Process Monitor
SCOM
8.6

Pros

Micro Focus Business Process Monitor

  • Being proactive in monitoring critical business services.
  • Uses pre-saved scripts using Vugen.
  • Almost all protocols are supported by it.
Mohamad CHAABAN profile photo

SCOM

  • Pick real-time health data from a large number of systems through their agent services installed on those remote systems.
  • Have the ability to directly create an incident in snow with its SCOM-SNOW Integration pack.
  • Have the capability to design activities to perform actions on apps or infrastructure components directly from SCOM Dashboard.
No photo available

Cons

Micro Focus Business Process Monitor

  • It depends heavily on Vugen so it would be great to give more courses on writing scripts in the Business Process Monitor trainings.
  • When issues arise, we don't have insights into if the issue is from the script itself or if it is a real issue. Here you lose trust in determining which is right until you interfere personally. As an example, one day I got an alert from a business server and the issue was that the script didn't finish successfully and thus it kept the session opened. So the next schedule of the script will fail, not because there is a real issue on the business service, but because you need to go yourself open the application, close all pages, then log out so that the script will continue to monitor.
Mohamad CHAABAN profile photo

SCOM

  • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
  • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
  • The OOB SCOM reports are a bit clunky and feel outdated.
No photo available

Support

Micro Focus Business Process Monitor

No score
No answers yet
No answers on this topic

SCOM

SCOM 8.6
Based on 7 answers
Microsoft support is great as always. Also the community driven support can be even greater. There is a huge body of knowledge on the internet.
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Alternatives Considered

Micro Focus Business Process Monitor

We didn't try anything else as we are satisfied with Business Process Monitor.
Mohamad CHAABAN profile photo

SCOM

We didn't consider any other alternatives, nor did we try or demo any other product prior to our purchase of SCOM. I know there are several other products out that perform many of the same functions and more such as SolarWinds, however, those products are pricey as well and we decided to stick with the Microsoft product in the end.
Joe Spradlin profile photo

Return on Investment

Micro Focus Business Process Monitor

  • Proactive.
  • Monitors critical services by simulating every step you could use and get alerts for performance issues and availability issues.
  • Has almost all the needed protocols to write a script.
Mohamad CHAABAN profile photo

SCOM

  • We wanted to make sure that updates and patches deployed are actually successfully installed on devices and other tools cannot match SCOM for detailed feedback on deployment status.
  • We can now confidently provide management and security teams on successful update of security patches with high accuracy.
  • Deployment complexity took over a year to fully implement all necessary features with help of consultants and in house teams. Wish it was simpler.
No photo available

Pricing Details

Micro Focus Business Process Monitor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SCOM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Micro Focus Business Process Monitor
9.0
SCOM
7.9

Support

Micro Focus Business Process Monitor
SCOM
8.6

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