Likelihood to Recommend [Micro Focus Network Node Manager i (formerly HP Network Node Manager)] is like you implement it, setup monitoring and alerting and forget it forever until any major activity is there and that is possible because of the product's stability. Another reason for product stability is less features as compared to other vendor tools and its own inbuilt database.
Read full review Zabbix is very well suited for infrastructure monitoring i.e. the underlying host servers, basically, compute nodes. However, it has limited FM & PM capabilities for the workloads, i.e., the virtual machines (VMs). Zabbix has an easy-to-use GUI which can be explored easily & provides good filtering of the data.
Read full review Pros Network Fault and Performance Monitoring Fault Tolerant Distributed Architecture Stability in operations Read full review Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on. Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit. Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already. Very complete documentation. Almost every aspect of Zabbix has been documented and reported on. Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available. Read full review Cons Read full review In a busy Zabbix environment, it can easily overwhelm the underlying database. Plan on having SSDs and a significant server infrastructure to keep up with more than a hundred hosts. Building out Zabbix metrics that suit your environment can be very time consuming. When choosing a monitoring platform like Zabbix, expect a steep learning curve and to invest significant resources to make the tool valuable. This is less important than it has been in the past, but current versions of Zabbix still do not handle IPMI checks of hardware very well. We needed to write our own wrapper for IPMI checks rather than using the built in IPMI poller. Read full review Likelihood to Renew It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
Read full review Usability If you go deeper than the dashboards, the user friendliness goes away quickly
Read full review Support Rating Support is long and arduous and often are unable to help resolve the issue. We often have to do escalations or duty manager to get things moved. Even with a technical account manager, we do not see much improvement from a support point of view. This is an area where Micro Focus has a lot of improvement to do.
Read full review The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
Read full review Implementation Rating We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
Read full review Alternatives Considered Even though there are many products in the market such as from Solarwinds,
CA Spectrum (no DX Spectrum),
PRTG that offers similar or even with more flexibility the fault and performance monitoring still Micro Focus is a very nice tool when it comes to Scalability and Stability with all necessary monitoring coverage. There is no external database required and hence less issues with integration.
Read full review We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
Read full review Return on Investment HP NNM is very good at producing root cause analysis. MTTR is reduced with NNM. Read full review Zabbix simply makes it easier to identify, and subsequently resolve problems quickly Zabbix gives one web page to look at to see a list of all on-going issue in a single place Zabbix can automate response to alerts. For example, Zabbix allows you the customization to take a monitored server out of production rotation if it is identified as unhealthy Read full review ScreenShots