57 Ratings
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Score 8.8 out of 100
7 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Endpoint Security

    9.5

    Microsoft Defender for Endpoint

    95%

    Symantec Critical System Protection

    Feature Set Not Supported
    N/A
    Microsoft Defender for Endpoint ranks higher in 7/7 features

    Anti-Exploit Technology

    9.3
    93%
    6 Ratings
    N/A
    0 Ratings

    Endpoint Detection and Response (EDR)

    9.6
    96%
    6 Ratings
    N/A
    0 Ratings

    Centralized Management

    9.6
    96%
    6 Ratings
    N/A
    0 Ratings

    Hybrid Deployment Support

    9.4
    94%
    5 Ratings
    N/A
    0 Ratings

    Infection Remediation

    9.3
    93%
    6 Ratings
    N/A
    0 Ratings

    Vulnerability Management

    9.6
    96%
    6 Ratings
    N/A
    0 Ratings

    Malware Detection

    9.6
    96%
    6 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Microsoft Defender for Endpoint is rated higher in 1 area: Likelihood to Recommend
    • Symantec Critical System Protection is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.0

    Microsoft Defender for Endpoint

    90%
    8 Ratings
    5.0

    Symantec Critical System Protection

    50%
    2 Ratings

    Support Rating

    8.9

    Microsoft Defender for Endpoint

    89%
    9 Ratings
    10.0

    Symantec Critical System Protection

    100%
    2 Ratings

    Likelihood to Recommend

    Microsoft Defender for Endpoint

    Small or large organizations will benefit from using MDE. They need to provide a way to buy MDE as a standalone add-on product not only make it a bundled feature in Microsoft 365 E5. I wish it had the ability to deploy updates to 3rd party apps when the vulnerability scanner discovers a vulnerability. Currently, I have to use a 3rd party tool to address this gap.
    Joe Aldeguer | TrustRadius Reviewer

    Symantec Critical System Protection

    Symantec Critical System Protection (CSP) is very well suited for environments that do not change such as point of sale systems and critical servers. This product is spectacular at protecting end of life operating systems when supporting legacy software prevents upgrades. When security updates are no longer available, CSP will prevent exploits and other malware from taking advantage. This product is not well suited for systems that require a lot of changes. For one, it does not notify when a change has been blocked by CSP, causing some server administrators to waste many hours chasing a phantom technical problem when turning off CSP could have solved it right away. Also, profiling takes time so systems that constantly change would need hundreds of exceptions made.
    Jennifer Greulich, GSED, GSEC | TrustRadius Reviewer

    Pros

    Microsoft Defender for Endpoint

    • It is great at proactively monitoring threats across the network. It works seamlessly with the client to monitor individual user computers, and it has a good real-time scanning engine.
    • On the client side, Windows Defender doesn't require a whole lot of system resources to run, nor will it create unnessary slowdowns of a computer, even while scanning for threats
    Anonymous | TrustRadius Reviewer

    Symantec Critical System Protection

    • Data Center Security 6.0 and higher allows you to easily build out policies to deploy to monitor/block what is required/needed.
    • The agent that is installed on the hosts has a small footprint in terms of CPU and memory usage.
    • The ability to customize it anyway you need to as well as utilize out of the box policies to monitor critical OS functionality.
    Anonymous | TrustRadius Reviewer

    Cons

    Microsoft Defender for Endpoint

    • Virus detection rates are below competitors.
    • Too many notifications that end up bothering.
    • Do not ask every time if you should send reports to Microsoft.
    Danilo Soares Peres | TrustRadius Reviewer

    Symantec Critical System Protection

    • Tuning takes a very long time
    • Turning the product on or off can take time
    • When an action is prevented by CSP, there is no pop up or notification, making this a burden for server administrators
    Jennifer Greulich, GSED, GSEC | TrustRadius Reviewer

    Pricing Details

    Microsoft Defender for Endpoint

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $250 per user/per month

    Microsoft Defender for Endpoint Editions & Modules

    Edition
    Standalone5.201
    Academic2.501
    1. per user/per month
    Additional Pricing Details

    Symantec Critical System Protection

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Symantec Critical System Protection Editions & Modules

    Additional Pricing Details

    Support Rating

    Microsoft Defender for Endpoint

    Microsoft Defender for Endpoint 8.9
    Based on 9 answers
    Every time I've had a question or a problem, I was able to get it addressed quickly. Microsoft has a huge database for ATP support, and it has contained 90% of what I have looked for. It was a lifesaver during initial setup.
    Anonymous | TrustRadius Reviewer

    Symantec Critical System Protection

    Symantec Critical System Protection 10.0
    Based on 2 answers
    They respond quickly and efficiently without the need to reiterate the actual issue. Their backline support is amazing and always there for us when it is needed. They explain the troubleshooting steps taken and what they did to help us resolve the issue just incase it creeps up again we have the information to correct it ourselves.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Microsoft Defender for Endpoint

    Defender works better for my org. This may depend on your ecosystem, however for me, Defender is a clear winner. I like Defender's ability to utilize multiple sensors and data points to detect possible breaches. I like the built-in EDR functionality. I do not need to purchase a separate EDR software anymore. I really like the vulnerability management. it has enabled our SOC team to view multiple security-related sensors from a single portal.
    Ali Marandi | TrustRadius Reviewer

    Symantec Critical System Protection

    We evaluated Bit 9 and you have more flexibility with the rule set and do not rely on the cloud to tell you what is approved and not approved. You build out the policies the way you need them to be and who better knows the environment that the people that work it daily.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Microsoft Defender for Endpoint

    • There is definitely a piece of mind provided when you know that your system will not get compromised because of malware and viruses.
    • The fact that I don't have to spend money in the first place means that I can spend money on other more important things that do require it.
    Tanish Pruthi | TrustRadius Reviewer

    Symantec Critical System Protection

    • Great protection for unchanging systems
    • We have comfort that the protected systems are safe from intrusion
    • Excellent price
    Jennifer Greulich, GSED, GSEC | TrustRadius Reviewer

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