MRI Residential Management vs. ServusConnect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MRI Residential Management
Score 7.7 out of 10
N/A
MRI Software offers residential management for the multifamily real estate marketing. Capabilities include leasing workflow, prospect management, resident management, billing, facility maintenance, and performance management. The company was founded in 1971 and offers several residential and commercial property and investment management solutions.N/A
ServusConnect
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
ServusConnect is a service coordination and collaboration software application for web and mobile that provides property owners/managers and service professionals with a utility to request, recommend and track the status of services. According to the vendor, even if users have implemented a traditional work order system, ServusConnect picks up that slack, ensuring that both parties stay actively engaged until the request is completed. ServusConnect is organized around each property that…N/A
Pricing
MRI Residential ManagementServusConnect
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
MRI Residential ManagementServusConnect
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details—ServusConnect is a low-cost mobile solution, for individual users up to entire organizations. Pricing is based on a per-unit model, and not restricted to the number of users within each organization connected to the property - making ServusConnect a cost-effective solution for teams large and small looking to significantly improve their bottom line. Contact info@servusconnect.com for further details regarding our pricing model.
More Pricing Information
Community Pulse
MRI Residential ManagementServusConnect
Top Pros

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Top Cons

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Best Alternatives
MRI Residential ManagementServusConnect
Small Businesses
Dotloop
Dotloop
Score 9.4 out of 10
Dotloop
Dotloop
Score 9.4 out of 10
Medium-sized Companies
Condo Control
Condo Control
Score 9.0 out of 10
Condo Control
Condo Control
Score 9.0 out of 10
Enterprises
Accruent Lucernex
Accruent Lucernex
Score 7.9 out of 10
Accruent Lucernex
Accruent Lucernex
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MRI Residential ManagementServusConnect
Likelihood to Recommend
5.0
(2 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
MRI Residential ManagementServusConnect
Likelihood to Recommend
MRI Software
Well suited scenario - MRI Residential is obviously good for residential real estate. It doesn't make sense to just plug in industrial, hotel or commercial real estate management as those are different types of products. Those who have access to the cloud can easily download information off site to do an analysis. Less appropriate - Information may need to be scrubbed. For instance, there could be operating statements that are inputted incorrectly because items are miscoded.
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NetVendor
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Pros
MRI Software
  • Reporting
  • Tracking Data
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NetVendor
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Cons
MRI Software
  • Sometimes the data that is outputted is not consistent (back end of the database is constantly being updated), have to follow up with our client relationship manager
  • Sometimes very rigid
  • Incremental cost to add on information (if we want MRI to host certain documents in the cloud)
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NetVendor
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Support Rating
MRI Software
They have a terrible help center and the training tools and videos are useless and not helpful. They need to invest in better training tools and modules for people to refer to. Especially when there is no designated training person within a company to teach newcomers how to use it.
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NetVendor
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Alternatives Considered
MRI Software
We had a proprietary access database, but wanted to utilize MRI because of support (annual fee is in the tens of thousands versus a hundred thousand plus build out). The user interface is pretty straight forward, and there is available training as well. Updates are done online via the SAAS website so we don't have to worry about any coding issues here in house.
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NetVendor
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Return on Investment
MRI Software
  • Helps track income
  • Helps with on-time billing
  • Keeps us on budget with projects
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NetVendor
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ScreenShots

ServusConnect Screenshots

Screenshot of Visual overview of Servus CommunityScreenshot of Dashboard of Servus Request ActivityScreenshot of Servus Professional Connections within CommunityScreenshot of Mobile App Home Screen with Notifications CounterScreenshot of Mobile App Servus Request Status Review with Severity IndicatorsScreenshot of Mobile App Servus Request Creation with GPS Location Tagging