What users are saying about
33 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.6 out of 100

Likelihood to Recommend

Namecheap

Namecheap is well suited for anyone wanting to register a new domain. Their prices are extremely hard to beat and the renewal costs are also acceptable. They make the search easy so it's the best place if you aren't sure which domain name you want yet. I cannot think of any scenarios where it would be a bad idea to use Namecheap. You can't beat the free whois privacy.
Joseph Condon | TrustRadius Reviewer

Rackspace Cloud Hosting

Augment current IT staff. Repeated tasks that can be part of a runbook. Setting up and tearing down of network services and servers.
Anonymous | TrustRadius Reviewer

Pros

Namecheap

  • Namecheap's interface is clean, modern, and easy to navigate.
  • Most other company gouge their customers on domain renewal costs, Namecheap does NOT.
  • Namecheap's support service has always been fast, friendly, and 100% helpful.
Cameron Renfro | TrustRadius Reviewer

Rackspace Cloud Hosting

  • Excellent customer service - Their support teams respond quickly.
  • Simplified migration services, limiting downtime.
  • Fantastic communication - They keep you appraised to any situations that may arise, whether it's day-to-day business or a change in service.
Stephen Adams | TrustRadius Reviewer

Cons

Namecheap

  • Dashboard layout: Occasionally I find myself struggling to find the right page to go to in the dashboard. Overall it's a decent design/layout, but I think there's room for improvement here.
Brandon Zell | TrustRadius Reviewer

Rackspace Cloud Hosting

  • No real big issues with Rackspace itself. Some issues can occur with mail clients, but Rackspace support is helpful to sort them out.
Anonymous | TrustRadius Reviewer

Usability

Namecheap

No score
No answers yet
No answers on this topic

Rackspace Cloud Hosting

Rackspace Cloud Hosting 7.0
Based on 1 answer
Due to their vast areas of expertise, they can be leveraged in different projects. They can also be used to augment the current architecture and provide redundancy as needed. We use their engineers to review architectures and get industry recommendations.
Anonymous | TrustRadius Reviewer

Support Rating

Namecheap

Namecheap 10.0
Based on 2 answers
We very rarely have to reach out to customer support because the service is so quick, easy and intuitive to use. But when we have had to use it, the customer service was quick, reliable, answered our questions and addressed our problems without too much back and forth, and was native English speaking.
Stephen Steinberg | TrustRadius Reviewer

Rackspace Cloud Hosting

Rackspace Cloud Hosting 7.1
Based on 3 answers
Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
Stephen Adams | TrustRadius Reviewer

Alternatives Considered

Namecheap

Namecheap is great in that they don't try to up-sell you like so many companies. My limited experience with Bluehost was notorious for them trying to pile on add-ons and features that, even after I cancelled my accounts with them, auto-renewed years later. Namecheap is incredibly straightforward with their purchasing, emphasizing in particular on domain names. The only up-sell they even attempt to make is for their domain name privacy service, which is inexpensive and, I imagine, a popular feature for privacy-oriented people or people who create personal websites and don't need their home address listed with their domain.
Derek Letellier | TrustRadius Reviewer

Rackspace Cloud Hosting

LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.
Anonymous | TrustRadius Reviewer

Return on Investment

Namecheap

  • My clients love the service
  • It is cheap for my own domains
  • They have exceptional security so I know my clients and my own information are safe.
Chris Tuley | TrustRadius Reviewer

Rackspace Cloud Hosting

  • I have overpaid in the past for services I didn't need
  • The steepish learning curve might slow things down at first
  • I have learned a lot using Rackspace Cloud Monitoring!
Tyler Hildebrandt | TrustRadius Reviewer

Pricing Details

Namecheap

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$8.88 per year

Namecheap Editions & Modules

Edition
.com$8.881
.net$14.981
.org$12.981
  1. per year
Additional Pricing Details

Rackspace Cloud Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$500 per month

Rackspace Cloud Hosting Editions & Modules

Edition
Minimum Service$500.001
  1. per month
Additional Pricing Details

Add comparison