Likelihood to Recommend RQ is great for pulling sales and tax-related information. Inventory tracking depends on manual entry being done correctly.
Read full review It is a definite solution for a basic store point of sale, we prefer Ingenico card swipes and Epson receipt printers and have had great, reliable success. We have setup the same system at events with VPN connectivity to its server and it works very well with the only bottle-neck being connectivity, this did cause a 3-8 second delay with receipt printing, but was manageable. Mobile tablet in store works well with credit card sales, and can print wirelessly, cashless here is best. Inventory managem[e]nt is vast, with terrific reporting.
Read full review Pros Pulls details needed for proper research Separate or combine multiple locations Read full review Offline mode -- your POS server can go down - you can still ring sales. Your internet can go down, and you can still ring sales and accept chip-based credit cards. Wow. Mobile and wireless. Mobile -- you can take your POS on the road and ring sales out in the field, at trade shows or at a flea market booth. Wireless inventory, and order picking - you can walk around the store and ring sales, perform inventory, pick orders, intake items, edit pricing, print labels, etc. Again - Wow. Magento integration -- with the help of a 3rd party connector, we're integrating our CP system tightly with our Magento based website. This keeps us working out of one system with multiple channels. E-Plum scale software integration -- we can update prices and information within our scales with this integration, right out of CP Read full review Cons Users have too much freedom to change key reporting information. It has a hard time compiling large amounts of data. Read full review Some features have several ways to do the same action. Read full review Support Rating I have had little need for support. But when needed, customer service was willing and available to help.
Read full review Alternatives Considered Deltek is better for financial reporting. RQ has superior inventory and COGS tracking.
Read full review We interviewed quite a few systems while researching a POS replacement for our current retail store. We had things like a second store, a fully integrated website, accounting system integrations, inventory management, restaurant-style ordering integrations, etc. in mind as we made our way through that process. We also made our way around the area to see what other retailers - similar to us - were using as a POS system. After much deliberation, many demos and conference sales calls, we settled on NCR CP because this system did everything we wanted and so much more. But perhaps the biggest reason why we went with NCR was the local support availability. There's more than one player in that field available in the greater NYC area, and we are very happy with the current support team but we also know that should we want or need to, we can switch support to another team, and have no issues going forward. That was a big part of this decision for sure.
Read full review Return on Investment Effective in reporting sales and tax collected for sales and use filing Reports sales with cost of goods to give correct net sales numbers Read full review It works with very little maintenance. On prem or cloud based server. Users can learn quickly how to use the POS. Managers can learn quickly how to handle inventory and employees. Read full review ScreenShots