Likelihood to Recommend When you need speed, it's FAST, especially for MS SQL databases. If you are having bottlenecks, you can spend your time finding it in the code because it's not Pure Storage. Love the data reduction and duplication. We can store so much more on this unit than the base physical size. Love the data snapshots. When you need to complete copy your entire environment for testing etc. Nothing is easier, a few clicks and you are done. Extremely helpful for testing and training.
Read full review Solidfire is a good, multi-purpose array for iSCSI environments. Grid architecture allows incremental, linear expansion of the array both in capacity and performance. The all-flash is a very high performance, low latency platform for a lot of applications. The way the company has architected the platform allows for continual upgrades and removes the lift-and-load replacements if you stay with Solidfire in the future. The Solidfire fiber channel implementation is workable, but largely there is a checkbox. I cannot imagine any fiber channel shop is going to look at a Solidfire seriously, unless they are looking to move towards Ethernet based transport. Write intensive workloads struggle on the array. The double-helix data protection combined with the architecture can make writes more latent than expected - well into the teens and 20's of ms within the array.
Read full review Pros The Pure Array does data reduction particularly well. We've seen a 7x reduction on some of our volumes. It is easy to get used to the system after coming from other storage arrays. It has some welcome additions such as a smartphone app that makes it easier to view your cases, etc. Muhammad Mulla Systems Administrator, Core Infrastructure & Microsoft Systems
Read full review Speed is incredible. Ongoing maintenance is great. Price point was quite good. Read full review Cons Reporting is too general. Being a tech nerd, I want to be able to see the nitty-gritty details. I also need to be able to define canned sets of reports for problem application systems. Pricing is a bit higher then some of their direct competitors . Seriously, I have nothing else. Read full review API documentation could use some help GUI can be slow Read full review Likelihood to Renew It has so far been a very fast and stable product. We have had wonderful support when we have needed it and the account manager and engineer attached to our organization have been very responsive with any questions and concerns we have had.
Read full review Usability The install went smoothly, and the engineer explained every step along the way. The next couple of days he checked in to make sure that migration was running as planned. The user interface is designed with usability in mind. You don't need a dedicated "Storage Silo" to manage this product. For smaller IT departments that need to support many different workloads, this could not be a better feature
Read full review Reliability and Availability We have never had an outage with Purestorage. Yes we have had 2 drives go out but replacements were installed so fast there wasn't any issues. We have had a NVRAM module replaced but were noticed from Pure they were sending a replacement because they were predicting a failure so pure was proactive preventing any issues. Knowing Pure is monitoring our device 24x7 gives us peace of mind.
Read full review Performance The corporation has a very diverse data load and when we migrate from a hybrid storage to pure all-flash, significant gains have already been observed. Latency always remains below 1 ms regardless of the load and volumetry used. Application performance also depends heavily on whether or not the code is more permormatic and network access infrastructure. The product has been meeting expectations
Read full review Support Rating Pure Support is timely and communicative. They are always ready to assist and very skilled at what they do, no matter the time of day. Even at 12:10 a.m. on New Years Day when your array has a hiccup that causes some errors in your environment, they will be on the phone with you in an instant. If they are unable to determine the cause right away, because things appear to be normal, they will take your environment's configuration, lab it up in their support environment and then research until they figure out what caused the problem. Even if it takes 3 months. True story.
Read full review When we have had problems, the response on the Solidfire side has been strong, but not perfect. As they scale and integrate into NetApp, support from regions outside of the USA are having a more difficult time diagnosing and addressing issues for complex problems. The Boulder, CO, and Raleigh, NC, support teams are both extremely strong and provide top-notch support. ActiveIQ is a great support tool both for NetApp/Solidfire and for the customer. The proactive support tickets opened have been helpful. The node-based support has been excellent - meaning when we had a DIMM fail, they sent a replacement node - no time consuming troubleshooting of internal components to fix the issue. Upgrades are handled by SF technicians, so it feels white-glove
Read full review In-Person Training Excellent training and really you don't need that much. We received training at the Pure offices and also on site when the product was installed. Simple things like how to login to the GUI interface, how to setup users, how to create volume and mount it. How to make a snapshot, how to copy it and mount it. Really is pretty self explanatory on how to do things with the GUI interface. We were expecting complicated base on other vendor products, we got super simple.
Read full review Online Training Great videos and documentation. There is a common theme with PureStorage, "Keep it elegantly simple". They have great support network and great support user groups. Documentation has been very helpful with providing auditors with methods and procedures on security and other ways the product works. Great documentation on setting PureStorage to be the most effective with VM's, SQL Server, and other products.
Read full review Implementation Rating The install was very quick. The engineer that Pure sent said that if we started by 10 am we would be done by lunchtime, and he was not kidding.
Read full review Alternatives Considered Pure Storage FlashArray came up as being the most cost-effective of the lot plus the extras added like call-home support were very welcome. The competitors' options were a lot more expensive and the call-home support added a lot more to the already high costs.
Read full review SolidFire was chosen over these other service providers because of relationships we have with the company, with our reps, and with the local Denver presence. We also are a partner, and we felt that the solution stacked up technologically very well against the competition and was more cost effective.
Read full review Scalability The product suite scales well and the FA in particular can service any need for all but the most demanding file protocol environments
Read full review Return on Investment Thanks to the deduplication that is built into the product we are seeing great reduction in total space required by consolidating similar data types on the same array. Our users are very pleased with the performance. The replication allowed us to move our workload from to another data center with minimal downtime. Read full review The ROI was quick - under 1 year Read full review ScreenShots