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NexHealth vs. Open Dental Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NexHealth

    Score10 out of 10
    N/ANexHealth is a patient engagement platform for dental and medical practices connecting patients, doctors, and developers to accelerate healthcare innovation. The platform fully integrates with EHR systems to provide convenience and simplicity for a patient's booking journey.N/A

    Open Dental Software

    Score9.6 out of 10
    N/AOpen Dental Software in Portland offers digital charting and eprescribing, and document management, for dentists.N/A
    Pricing
    NexHealthOpen Dental Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NexHealthOpen Dental Software
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    NexHealthOpen Dental Software
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.5
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    NexHealthOpen Dental Software
    Likelihood to Recommend
    NexHealth
    Dental offices needing to scale down the many services they use would be a perfect fit. I think any medical facility would use Nexhealth and love it! A situation where a doctor is looking to expand their online presence is also a great opportunity for Nexhealth. We have gotten 100s of new Google reviews, but the great thing is they are all 5 star. We used Swell and granted, Swell gets a higher review count, but Nexhealth is pretty good!
    Incentivized
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    Open Dental Software
    Open Dental [Software] is well suited to a practice that is willing to put time into customizing it to their needs. Since it is open-source software, it's not completely ready to use right out of the box, but comes with flexibility that other dental software lack. As such, you can make it work for whatever you need for your individual practice. If you're not super tech-savvy, they have a team that will help you with these customizations at a reasonable cost.
    Read full review
    Pros
    NexHealth
    • All-in- one platform
    • Great customer support
    • Very skilled and knowledgeable team
    • Gets high reviews for Google
    Incentivized
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    Open Dental Software
    • User Interface is simple to learn
    • Integrates well with all imaging programs
    • Support techs are amazing, and remember your name when you call
    • It's cheaper than almost all alternatives, but the value is higher
    • Lots of plug-ins are available
    • Awesome user community of dentists that love to talk about how they've incorporated plug-ins and other features
    • Lots of reports to choose from, or you can make your own
    Read full review
    Cons
    NexHealth
    • Our forms have had trouble syncing with Dentrix
    • There is customization we would like to be able to do inside new patient forms that we cannot do
    • Syncing issues with paperwork into Dentrix
    Incentivized
    Read full review
    Open Dental Software
    • Open Dental [Software] has issues when users try to open more than one window at a time.
    • There is no way to copy/paste provider schedules, so you have to schedule each day individually.
    Read full review
    Likelihood to Renew
    NexHealth
    No answers on this topic
    Open Dental Software
    Our practice functions well using Open Dental [Software] and it's a very affordable option. So long as the customer service remains excellent and the price stays competitive, we have no reason to go through the hassle of changing software.
    Read full review
    Usability
    NexHealth
    No answers on this topic
    Open Dental Software
    Open Dental [Software] works great....until you try to open multiple windows. This is the one feature that needs serious improvement with the product. I've had to force quit/terminate the software more times than I can count because it froze when I tried to open up a second window to complete a task. Other than this one issue, it's a very usable product.
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    Support Rating
    NexHealth
    No answers on this topic
    Open Dental Software
    Open Dental's customer support team has gone above and beyond for us. There was a 2-3 month period where we couldn't go more than 5 minutes without the software crashing - which was an issue with our server and not with their product. Despite it being our issue, the customer service team remained in constant contact with us and with our IT support company until the issue was resolved.
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    Alternatives Considered
    NexHealth
    Nexhealth is superior because it is more advanced in customization than all of the above. We have had a few issues with syncing and I don't want practices to overlook this. The program is not 100% foolproof.
    Incentivized
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    Open Dental Software
    Open Dental is faster than the alternatives, and the support is much better with very low hold times. It's more customizable with lots of plug-ins available, although they aren't really needed. A strong user community group is available as well, where you can see different use cases and read up on experiences of other users of the software.
    Read full review
    Return on Investment
    NexHealth
    • Reduced our cost per month for multiple programs
    • Gotten us more Google reviews
    • Saved us time sending automatic messages to patients
    Incentivized
    Read full review
    Open Dental Software
    • The cost of Open Dental is minimal, so ROI is huge.
    Read full review
    ScreenShots

    NexHealth Screenshots

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