Nextiva Contact Center vs. VQ Online by VereQuest
Nextiva Contact Center vs. VQ Online by VereQuest
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user | |
VQ Online by VereQuest | N/A | VQ Online from VereQuest is design to streamline the QA process across channels and functions to maximize the insight gathered to free up valuable QA analysts’ time. It is presented as a solution for large, multi-site, multi-channel centers with internal and external QA functions who want to expand or consolidate QA results and who need a system for managing the QA process. It is additionally presented as a solution for small, single-site centers that are currently using spreadsheets or other… | N/A |
Nextiva Contact Center | VQ Online by VereQuest | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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Nextiva Contact Center | VQ Online by VereQuest | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Nextiva Contact Center | VQ Online by VereQuest | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nextiva Contact Center | VQ Online by VereQuest | |
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Likelihood to Recommend | 9.1 (33 ratings) | - (0 ratings) |
Likelihood to Renew | 9.6 (2 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Nextiva Contact Center | VQ Online by VereQuest | |
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Likelihood to Recommend | Nextiva | VereQuest Incorporated No answers on this topic |
Pros | Nextiva | VereQuest Incorporated No answers on this topic |
Cons | Nextiva | VereQuest Incorporated No answers on this topic |
Likelihood to Renew | Nextiva | VereQuest Incorporated No answers on this topic |
Support Rating | Nextiva | VereQuest Incorporated No answers on this topic |
Alternatives Considered | Nextiva | VereQuest Incorporated No answers on this topic |
Return on Investment | Nextiva | VereQuest Incorporated No answers on this topic |
ScreenShots |