Mattersight Predictive Behavioral Routing (discontinued) vs. Panoply
Mattersight Predictive Behavioral Routing (discontinued) vs. Panoply
Product | Rating | Most Used By | Product Summary | Starting Price |
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Mattersight PBR | Enterprise companies (1,001+ employees) | The former Mattersight Predictive Behavioral Routing was a solution to route inbound calls to agents best able to handle any particular kind of call. The product is no longer available for sale since NICE System's acquisition of Mattersight. | N/A | |
Panoply | N/A | Panoply, from Sqream since the late 2021 acquisition, is an ETL-less, smart end-to-end data management system built for the cloud. Panoply specializes as a unified ELT and Data Warehouse platform with integrated visualization capabilities and storage optimization algorithms. | N/A |
Mattersight Predictive Behavioral Routing (discontinued) | Panoply | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Panoply offers simple, transparent pricing. All plans have a 21-day free trial—no credit card required. You'll get an account executive and data architect to help you get the most out of your smart data warehouse. Pricing starts at $325/month. | ||||||||||||||
More Pricing Information |
Mattersight Predictive Behavioral Routing (discontinued) | Panoply | |
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Top Pros | ||
Top Cons |
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Mattersight Predictive Behavioral Routing (discontinued) | Panoply | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | Skyvia Score 9.6 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Astera Centerprise Score 8.8 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Astera Centerprise Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mattersight Predictive Behavioral Routing (discontinued) | Panoply | |
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Likelihood to Recommend | 7.6 (4 ratings) | 10.0 (4 ratings) |
Usability | 8.0 (1 ratings) | 10.0 (1 ratings) |
Mattersight Predictive Behavioral Routing (discontinued) | Panoply | |
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Likelihood to Recommend | Discontinued Products | Sqream Technologies |
Pros | Discontinued Products | Sqream Technologies |
Cons | Discontinued Products | Sqream Technologies |
Usability | Discontinued Products No answers on this topic | Sqream Technologies |
Alternatives Considered | Discontinued Products | Sqream Technologies |
Return on Investment | Discontinued Products | Sqream Technologies |
ScreenShots | Panoply Screenshots |