What users are saying about
127 Ratings
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Score 8.9 out of 100
21 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Norton Small Business

For a small or mid-sized firm with distributed computing requirements like ours, Symantec Norton is well suited. It is an ideal solution as it is easy-to-use and the pricing is the right fit on account of geographical customisation. Small businesses, especially, realise the value of endpoint protection only when they encounter serious issues, therefore their product becomes well suited for those who may dither because of the lack of clarity and poor pricing structure of other options. However, the most important feature still remains its effectiveness, which makes it the most optimal option at the right price
Prasar Sharma | TrustRadius Reviewer

SentinelOne

Due to the low administrative overhead, SentinelOne is a good solution for companies with smaller staffs who may not have dedicated security resources. EDR capabilities are not as extensive as some other products but basic information is available an unless you have sufficient resources to evaluate data, additional data may not be valuable. SentinelOne offers a very good blend of data and automatic remediation and protection.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Norton Small Business
SentinelOne
8.0
Anti-Exploit Technology
Norton Small Business
SentinelOne
9.8
Endpoint Detection and Response (EDR)
Norton Small Business
SentinelOne
8.5
Centralized Management
Norton Small Business
SentinelOne
8.3
Hybrid Deployment Support
Norton Small Business
SentinelOne
5.9
Infection Remediation
Norton Small Business
SentinelOne
8.7
Vulnerability Management
Norton Small Business
SentinelOne
6.2
Malware Detection
Norton Small Business
SentinelOne
9.0

Pros

Norton Small Business

  • Effective Outcomes
  • Transparent & Customised Pricing
  • Ease of Use
Prasar Sharma | TrustRadius Reviewer

SentinelOne

  • Prior to the use of SentinelOne, my staff spent on average 4 hours a week fixing/rebuilding computers that were infected. We now spend less than 30 minutes each week. That is a direct saving of both regular and IT staff time.
  • Simple straight forward portal controls all aspects of SentinelOne with good alerting for my staff if issues arise.
  • Easy touchless testing and deploy of new version to our staff where ever they work.
Mark Patterson | TrustRadius Reviewer

Cons

Norton Small Business

  • Confusing Workflow at Renewal
  • Fixed Bundle Sizes may be an issue for Smaller Businesses with in-the-middle requirements
  • Easier Installation
Prasar Sharma | TrustRadius Reviewer

SentinelOne

  • Deep dive search is hit or miss.
  • Using Vigilance (vendor provided MSSP) was frustrating as they did not inform us how they reach solutions.
Nathan Venno | TrustRadius Reviewer

Likelihood to Renew

Norton Small Business

No score
No answers yet
No answers on this topic

SentinelOne

SentinelOne 10.0
Based on 1 answer
Reliable for simple installation and above all efficient
Anonymous | TrustRadius Reviewer

Usability

Norton Small Business

No score
No answers yet
No answers on this topic

SentinelOne

SentinelOne 9.0
Based on 1 answer
Compared to all the other major players, SentinelOne is truly hands off. One installed, the tool is able to manage all the major threats on my endpoints without intervention. The biggest thing the IT Dept has to do now is just clear the incidents after SentinelOne has dealt with them. Every other tool I have used requires significantly more effort to maintain.
Anonymous | TrustRadius Reviewer

Support Rating

Norton Small Business

No score
No answers yet
No answers on this topic

SentinelOne

SentinelOne 9.3
Based on 4 answers
Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
Nathan Venno | TrustRadius Reviewer

Alternatives Considered

Norton Small Business

We did not actively consider any other software. Overall we did do a basic understanding of a pricing & features and found that the offerings from Symantec were better than others even prima facie. At the current time for an organisation such as ours we do not believe that there is any other option worth active consideration
Prasar Sharma | TrustRadius Reviewer

SentinelOne

SentinelOne had all of the major features that we were looking for. The other products either required too much administrative attention or were lacking key features. For example, one could be uninstalled by the end user. We required that the installation be password protected to protect against end user disabling or uninstalling. One product required manual intervention for all remediation which put to high a burden on limited staff. All products are always being revised so these may no longer be issues but they had a significant impact on our decision.
Anonymous | TrustRadius Reviewer

Return on Investment

Norton Small Business

  • Data Protection is ensured which ensures positive focus from all team members on their work which certain results in improved productivity at the individual level of 2-4% that consequently improves organisational productivity.
  • Our cost of external inputs for data security issues is NIL therefore obviously reducing the bottomline by 1-2% which would be the average cost incurred by organisations of our size in general. Of course an event maybe costlier, but I am sticking to averages since we have had no events.
  • Overall, we feel that the cost of security software is also lower on account of optimised pricing by Symantec. While the expense in this segment is a fraction of total IT costs, and therefore tangible savings are also fractional. However, So, since the value of outcomes (lack of security related negative events) is much higher, intangible benefits are even higher.
Prasar Sharma | TrustRadius Reviewer

SentinelOne

  • I do not worry about endpoints if they have SentinelOne installed
  • Endpoint management is virtually hands off, freeing our IT staff to focus on other matters
  • News updates from SentinelOne keep me informed of what is going on and as a result I consider them a trusted resource
Anonymous | TrustRadius Reviewer

Pricing Details

Norton Small Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SentinelOne

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Norton Small Business
9.0
SentinelOne
8.7

Likelihood to Renew

Norton Small Business
SentinelOne
10.0

Usability

Norton Small Business
SentinelOne
9.0

Support Rating

Norton Small Business
SentinelOne
9.3

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