Novade vs. Oracle Fusion Service
Novade vs. Oracle Fusion Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Novade | N/A | Novade Solutions is a provider of field management software that helps users to enhance quality, safety, and productivity. Its flagship product, Novade Enterprise, is for large companies in the building and infrastructure industry and, according to Novade, is deployed at over 10,000 sites globally. | N/A | |
Oracle Fusion Service | N/A | Oracle Service Cloud is the help desk and customer experience management platform from Oracle. The technology was developed and supported by RightNow Technologies as RightNow CX for cloud-based call center automation, until that company's acquisition by Oracle in 2011 for about $1.5 billion. | N/A |
Novade | Oracle Fusion Service | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Novade | Oracle Fusion Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Novade | Oracle Fusion Service | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Novade | Oracle Fusion Service | |
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Small Businesses | Kickserv Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Novade | Oracle Fusion Service | |
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Likelihood to Recommend | - (0 ratings) | 6.1 (89 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (9 ratings) |
Usability | - (0 ratings) | 10.0 (5 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (7 ratings) |
In-Person Training | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (4 ratings) |
Configurability | - (0 ratings) | 9.0 (1 ratings) |
Ease of integration | - (0 ratings) | 5.6 (11 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Novade | Oracle Fusion Service | |
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Likelihood to Recommend | Novade Solutions No answers on this topic | Oracle |
Pros | Novade Solutions No answers on this topic | Oracle |
Cons | Novade Solutions No answers on this topic | Oracle |
Likelihood to Renew | Novade Solutions No answers on this topic | Oracle |
Usability | Novade Solutions No answers on this topic | Oracle |
Reliability and Availability | Novade Solutions No answers on this topic | Oracle |
Performance | Novade Solutions No answers on this topic | Oracle |
Support Rating | Novade Solutions No answers on this topic | Oracle |
In-Person Training | Novade Solutions No answers on this topic | Oracle |
Implementation Rating | Novade Solutions No answers on this topic | Oracle |
Alternatives Considered | Novade Solutions No answers on this topic | Oracle |
Scalability | Novade Solutions No answers on this topic | Oracle |
Return on Investment | Novade Solutions No answers on this topic | Oracle |
ScreenShots | Oracle Fusion Service Screenshots |