OpenText EnCase Endpoint Security vs. Sophos Intercept X for Server

It is more suited to environments that have a large internal user base since there will be more incidents that require forensic analysis. It will be less suited for environments that have a small internal user base due to the fact that there would be fewer incidents that require forensic analysis, but it really depends on the industry that a small internal user base is a part of.

Incentivized

Licensing is incredibly easy to renew - and to adjust based on usage. The interface of cloud-based management is fantastic and easy to navigate as well. Syncs up with Active Directory to get users/security groups and such for easily differentiating policies to various users. Being able to pinpoint exactly where a threat infiltrated a system (what it talked to once it did so) is a massive feature in responding to online threats. Depending on deployment size - the cost could be an issue for some smaller organizations.

Incentivized

• Functionality meets minimal requirements, since it performs forensic investigations as advertised.

Incentivized

• File protection and Recovery
• Blocks exploits to deny attackers
• Malware Detection

Incentivized

• Their UI definitely needs to be more user-friendly, right now it is very cumbersome to run and view investigations.
• Authentication mechanism should be a simple username/password, not certificate-based which is difficult to manage.
• Needs better support documentation for the product, it is difficult to find solutions to issues that we run into.

Incentivized

• Takes time to deploy and keep updated
• Resource heavy application when running

Incentivized

Because support is non-existent whenever you have a functionality issue using the product. Also since the UI is so cumbersome to use we could use as much support as possible. Whenever we ask for support we are told to take the training which costs us more money. I believe that support should be easily accessible and affordable for the client

Incentivized

The other forensic tool that is a direct competitor to EnCase and wasn't listed above is the Forensic Toolkit or FTK. I believe that FTK is a better tool overall simply because it is easier to manage and use when it comes to investigations. Unfortunately, I wasn't part of the decision process and EnCase was the tool selected, otherwise, I would have recommended FTK.

Incentivized

Does a great job protecting our systems. Email security has more features and easy to manage. You don't have to have your own server to run the endpoint security. Auto updates the endpoint and servers. With a Managed detect response team that does human threat hunting. Overall an awesome product.

Incentivized

• One negative impact would be that since the UI is cumbersome to use we would need to spend more money on training which is not always feasible.
• Another negative impact would be that since there is not much support available this slows down investigations due to finding out how to troubleshoot and fix functionality issues.
• One positive impact would be that since it meets minimal requirements when it comes to forensic analysis it gives us visibility on any malicious activity occurring on a user's endpoint.

Incentivized

• It has protected us from a ransomware attack.
• Centralized management has saved us time.
• It takes more time to install than others.

Incentivized