Oracle Fusion Service vs. SAP Rounds Manager
Oracle Fusion Service vs. SAP Rounds Manager
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Oracle Fusion Service | N/A | Oracle Service Cloud is the help desk and customer experience management platform from Oracle. The technology was developed and supported by RightNow Technologies as RightNow CX for cloud-based call center automation, until that company's acquisition by Oracle in 2011 for about $1.5 billion. | N/A | |
SAP Rounds Manager | N/A | SAP Rounds Manager is an application in the company's product lifecycle management suite, this one used to allow field technicians to rapidly generate reports and further work order requests on the job site. | N/A |
Oracle Fusion Service | SAP Rounds Manager | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Oracle Fusion Service | SAP Rounds Manager | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Oracle Fusion Service | SAP Rounds Manager | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
Oracle Fusion Service | SAP Rounds Manager | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Kickserv Score 9.3 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Jotform Score 8.7 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | ServiceNow Customer Service Management Score 7.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Oracle Fusion Service | SAP Rounds Manager | |
---|---|---|
Likelihood to Recommend | 6.2 (89 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (9 ratings) | - (0 ratings) |
Usability | 10.0 (5 ratings) | - (0 ratings) |
Availability | 10.0 (1 ratings) | - (0 ratings) |
Performance | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (7 ratings) | - (0 ratings) |
In-Person Training | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (4 ratings) | - (0 ratings) |
Configurability | 9.0 (1 ratings) | - (0 ratings) |
Ease of integration | 5.7 (11 ratings) | - (0 ratings) |
Product Scalability | 10.0 (1 ratings) | - (0 ratings) |
Oracle Fusion Service | SAP Rounds Manager | |
---|---|---|
Likelihood to Recommend | Oracle | SAP No answers on this topic |
Pros | Oracle | SAP No answers on this topic |
Cons | Oracle | SAP No answers on this topic |
Likelihood to Renew | Oracle | SAP No answers on this topic |
Usability | Oracle | SAP No answers on this topic |
Reliability and Availability | Oracle | SAP No answers on this topic |
Performance | Oracle | SAP No answers on this topic |
Support Rating | Oracle | SAP No answers on this topic |
In-Person Training | Oracle | SAP No answers on this topic |
Implementation Rating | Oracle | SAP No answers on this topic |
Alternatives Considered | Oracle | SAP No answers on this topic |
Scalability | Oracle | SAP No answers on this topic |
Return on Investment | Oracle | SAP No answers on this topic |
ScreenShots | Oracle Fusion Service Screenshots |