Oracle Fusion Service vs. Synchroteam
Oracle Fusion Service vs. Synchroteam
Product | Rating | Most Used By | Product Summary | Starting Price |
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Oracle Fusion Service | N/A | Oracle Service Cloud is the help desk and customer experience management platform from Oracle. The technology was developed and supported by RightNow Technologies as RightNow CX for cloud-based call center automation, until that company's acquisition by Oracle in 2011 for about $1.5 billion. | N/A | |
Synchroteam | Small Businesses (1-50 employees) | Synchroteam Field Service Management solution Field service management software designed to help manage mobile workforces, streamlines business processes and optimize costs. Synchroteam features tracking, scheduling, dispatch, calendar, job management, reporting, CRM, Time tracking, invoicing and maps. Cloud-based SaaS with iOS and Android mobile apps. Integrates with Quickbooks Online and other SaaS solutions. Best For Synchroteam field service… | $31 per month per user |
Oracle Fusion Service | Synchroteam | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Oracle Fusion Service | Synchroteam | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Oracle Fusion Service | Synchroteam | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Method:CRM Score 9.3 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Jotform Score 8.8 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | ServiceNow Customer Service Management Score 7.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Oracle Fusion Service | Synchroteam | |
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Likelihood to Recommend | 6.0 (89 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (9 ratings) | - (0 ratings) |
Usability | 10.0 (5 ratings) | - (0 ratings) |
Availability | 10.0 (1 ratings) | - (0 ratings) |
Performance | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (7 ratings) | - (0 ratings) |
In-Person Training | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (4 ratings) | - (0 ratings) |
Configurability | 9.0 (1 ratings) | - (0 ratings) |
Ease of integration | 5.6 (11 ratings) | - (0 ratings) |
Product Scalability | 10.0 (1 ratings) | - (0 ratings) |
Oracle Fusion Service | Synchroteam | |
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Likelihood to Recommend | Oracle | Synchroteam No answers on this topic |
Pros | Oracle | Synchroteam No answers on this topic |
Cons | Oracle | Synchroteam No answers on this topic |
Likelihood to Renew | Oracle | Synchroteam No answers on this topic |
Usability | Oracle | Synchroteam No answers on this topic |
Reliability and Availability | Oracle | Synchroteam No answers on this topic |
Performance | Oracle | Synchroteam No answers on this topic |
Support Rating | Oracle | Synchroteam No answers on this topic |
In-Person Training | Oracle | Synchroteam No answers on this topic |
Implementation Rating | Oracle | Synchroteam No answers on this topic |
Alternatives Considered | Oracle | Synchroteam No answers on this topic |
Scalability | Oracle | Synchroteam No answers on this topic |
Return on Investment | Oracle | Synchroteam No answers on this topic |
ScreenShots | Oracle Fusion Service Screenshots | Synchroteam Screenshots |