Oracle Identity Management is a suite of applications for IAM, now in edition 12c, which includes Oracle Identity Governance, Oracle Access Management, as well as Oracle's Directory Services.
I believe we had a quite fair RFP listing all our complex integration and being key on utilizing existing investments, the Oracle product met our requirements and the local partner presented that very well. With such combined synergy, the offering was appealing to be the …
We have decided to replace this Oracle product with Sailpoint. We liked Sailpoint's access request system better, and it was much more lightweight (eg. did not take days to install).
Oracle Identity Management is a great product, especially when working with multiple directories. It is best suited in a company that has multiple business divisions catering to different objectives. And not all companies would be able to utilize all of its features, especially if the users base is too small or the business model is restricted into one area.
The entitlements catalog was not robust enough for our needs. We ended up keeping an internal system to catalog our entitlements. This meant more integration code was necessary than we'd like.
We evaluated the access request functionality, but again, it was not flexible enough and had a bunch of strange quirks (unnecessary button presses, etc).
OIA was pretty slow and users would complain about it repeatedly. We tried working with Oracle to improve the performance, but didn't get anywhere after months of troubleshooting.
I believe we had a quite fair RFP listing all our complex integration and being key on utilizing existing investments, the Oracle product met our requirements and the local partner presented that very well. With such combined synergy, the offering was appealing to be the winning bid and therefore Oracle Identity Management was selected.