Orbit vs. ServiceNow Customer Service Management
Orbit vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Orbit | N/A | Orbit is a community growth platform that scales the impact of companys' communities of users, advocates, and contributors. Orbit aims to help increase revenue and retention, accelerate product adoption, and give each department a holistic view of the member activities they care about. With Orbit, community professionals can: Prioritize valuable interactions: Embrace a new framework for community growth that encourages… | $0 per month flate rate | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Discover more about Orbit's transparent pricing at orbit.love/pricing | — | ||||||||||||||
More Pricing Information |
Orbit | ServiceNow Customer Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Orbit | ServiceNow Customer Service Management | |
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Small Businesses | PowerDMS by NEOGOV Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | PowerDMS by NEOGOV Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Discord Score 8.5 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Orbit | ServiceNow Customer Service Management | |
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Likelihood to Recommend | - (0 ratings) | 7.4 (6 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Orbit | ServiceNow Customer Service Management | |
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Likelihood to Recommend | Orbit No answers on this topic | ServiceNow |
Pros | Orbit No answers on this topic | ServiceNow |
Cons | Orbit No answers on this topic | ServiceNow |
Usability | Orbit No answers on this topic | ServiceNow |
Support Rating | Orbit No answers on this topic | ServiceNow |
Alternatives Considered | Orbit No answers on this topic | ServiceNow |
Return on Investment | Orbit No answers on this topic | ServiceNow |
ScreenShots | Orbit Screenshots |