MindTouch is a leader in customer self-service software. According to the vendor, MindTouch brings the customer record (CRM) and customers’ self-service behavior together to better understand their experience with the brand. Additionally the vendor says companies like Accenture, ADP, McKinsey, Sp...
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
Paligo, headquartered in Stockholm, offers their component content management system (CCMS), supporting the creation and publishing of technical documentation and help systems.
MadCap Software, headquartered in La Jolla, offers MadCap Flare, a help authoring and technical writing tool featuring onboarding and support from MadCap, and a set of modules for designing advanced guides, aids, and web or application help aids.
Adobe offers Robohelp, a cloud-based technical content and help authoring solution available via subscription standalone or as part of the Adobe Technical Communication Suite for eLearning and knowledgebase management.
ClickHelp is a technical help authoring tool offered by the Russian company of the same name.
WebWorks ePublisher is a publishing and help authoring tool from WebWorks, a Quadralay company, headquartered in Austin.
ONePUBS is a technical document generation and help authoring tool (HAT) from O'Neil & Associates (ONEIL) headquartered in Ohio.
ProProfs Knowledge Base is a help authoring tool for creating help documents or web pages, online FAQs, or other knowledge bases.