CONTROL powered by OTRS vs. Snow ITSM Enhancer

CONTROL powered by OTRS

CONTROL powered by OTRS

0 Reviews and Ratings

Snow ITSM Enhancer

Snow ITSM Enhancer

8 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
CONTROL powered by OTRS	Score 0.0 out of 10	N/A	CONTROL powered by OTRS offers a tool to fully meet ISO/IEC 27001 requirements. CONTROL relies on the functionalities of OTRS and was specially developed to operate as an ISMS that complies with ISO/IEC 27001 specifications. This product offers a ready-to-use solution to implement an ISMS.	N/A
Snow ITSM Enhancer	Score 8.2 out of 10	N/A	Snow's ITSM Enhancer can automatically build and maintain a CMDB, providing a single source of trusted asset information to support some of the most critical ITIL and service management processes. The vendor states that with this data, service desks can better focus on providing service.	N/A

Pricing

CONTROL powered by OTRS

Snow ITSM Enhancer

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
CONTROL powered by OTRS	Snow ITSM Enhancer
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	CONTROL powered by OTRS	Snow ITSM Enhancer
Top Pros	No answers on this topic	Pro Usage statistics Pro Workflow management Pro Customer relations
Top Cons	No answers on this topic	Minus Business process Minus Responsive customer support Minus Virtual servers

Best Alternatives
	CONTROL powered by OTRS	Snow ITSM Enhancer
Small Businesses	No answers on this topic	No answers on this topic
Medium-sized Companies	Freshservice Score 8.7 out of 10	Freshservice Score 8.7 out of 10
Enterprises	Freshservice Score 8.7 out of 10	Freshservice Score 8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	CONTROL powered by OTRS	Snow ITSM Enhancer
Likelihood to Recommend	- (0 ratings)	10.0 (2 ratings)

User Testimonials
	CONTROL powered by OTRS	Snow ITSM Enhancer
Likelihood to Recommend	OTRS Group No answers on this topic	Snow Software Well suited to maintain large asset details to automatically map it to CMDB. Incentivized Mukhtiyar Ahmed Associate-IT Read full review
Pros	OTRS Group No answers on this topic	Snow Software Get visibility of all hardware, software and applications Let's you validate licensing and entitlement. Capacity to augment work detailed usage statistics. Incentivized Lucas Michael Project Manager Read full review
Cons	OTRS Group No answers on this topic	Snow Software None as of now Incentivized Mukhtiyar Ahmed Associate-IT Read full review
Alternatives Considered	OTRS Group No answers on this topic	Snow Software Let's you significantly improve in the efficiency and effectiveness of IT service teams. Automatically builds and maintains the CMDB by providing a single source of trusted asset information to support important ITIL and service management processes. With actionable data at it's fingertips,the service desk can so what it does best in delivering IT services. Incentivized Lucas Michael Project Manager Read full review
Return on Investment	OTRS Group No answers on this topic	Snow Software Positive outcome as we could capture the CI using our ITSM tool Incentivized Mukhtiyar Ahmed Associate-IT Read full review
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