What users are saying about

Outreach

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Top Rated
301 Ratings

SalesLoft

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Top Rated
141 Ratings

Outreach

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Top Rated
301 Ratings
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Score 8.7 out of 101

SalesLoft

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Top Rated
141 Ratings
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Score 8.4 out of 101

Add comparison

Likelihood to Recommend

Outreach

Outreach is amazing for the SDR role in my experience and it needs an additional CRM at the moment if you work as an Account Exec handling the prospect to the close. It should not be used as a marketing automation alternative.
Kiyoshi Kidd profile photo

SalesLoft

SalesLoft is great for managing the sales and outbound process, but not so great for managing post-sales. We tried to use it as part of our implementation/onboarding flow and while you could do that, it's a bit like hammering a nail with a rock.
Stephen Krauska profile photo

Pros

  • Outreach does a great job of creating tasks for really engaged prospects and making sure you don't miss them.
  • Outreach's sequence builder is really intuitive and makes it easy to create quick, custom outreach if you find a good list.
  • Outreach's Chrome plugins are super useful. With salesforce activity history and Gmail access to the templates, it makes it a breeze to see exactly how you've interacted with someone in the past and strategize how you want to continue contact.
Clay Scollard profile photo
  • The creation and storage of SalesLoft templates
  • Automating the sending of 100s or 1000s of emails; also providing insight on each email
  • Being able to call prospects from one central hub
  • SalesLoft Local dialer
  • Cadences
No photo available

Cons

  • Outreach's metrics around emails and calls aren't really that useful. The filters aren't intuitive and it makes it hard to really see where your biggest active times are.
  • Filtering prospects in smart filter view are difficult because you can only use one dimension at a time. It would be more useful if you could say filter by SAL, who Bounced, with this many touches or something similar.
  • Outreach tasks vanish after you complete them and are impossible to find again. in my workflow, I like to continue to change the date on a task until it is completed, but in Outreach, you need to remake the same task over and over until it is completed.
  • Not being able to create priority tasks is irksome sometimes. there are people who you want to speak to first in a sequence because they are high priority, but in Outreach, all tasks are treated the same with no prioritization. having a tool for that would be useful.
Clay Scollard profile photo
  • When prospects call my SalesLoft provided number, I cannot answer it straight from SalesLoft. I have to use my desk phone
  • Updating in line with connected CRM. Many times when we update something in SalesForce, it doesn't update in SalesLoft
  • Being able to automatically remove prospects from cadences once they answer the phone
No photo available

Likelihood to Renew

Outreach9.1
Based on 4 answers
Outreach has become the main platform for our SDRs. I haven't found a better alternative yet.
Kiyoshi Kidd profile photo
SalesLoft5.5
Based on 2 answers
The renewal really depends on who the client is. SalesLoft works for some clients better than others.
Meredith Walter profile photo

Usability

Outreach8.0
Based on 134 answers
The Outreach UI is excellent, intuitive, and they are consistently releasing new features and updates. We have seen feedback we've given implemented into the platform, and any questions have been very quickly resolved. Outreach can be used by a tech-savvy hipster millennial and the the person that still uses a typewriter
Emily Muhoberac profile photo
SalesLoft8.0
Based on 1 answer
SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.
Sam Knight profile photo

Support

Outreach9.3
Based on 2 answers
I have yet to have a negative experience with support. They are friendly, act like human beings, are smart, well trained, know where to find the answers, and are overall the most pleasing support team I have ever had the pleasure of working with.
Kiyoshi Kidd profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

  • The Outreach UI is more intuitive than any that we evaluated
  • Outreach structure is significantly more automated than competitors -- We have used Pardot, and their structuring of email sequences is difficult to do at scale
  • We have been working to build internal infrastructure off the Outreach API, and their tech teams have been so accommodating. With competitors, it was hard to get access to their technical teams, let alone further assistance.
  • Outreach specialized in cold prospecting & text-based, personalized emails. Many of their competitors offer emails that are primarily formal HTML.
Emily Muhoberac profile photo
SalesLoft has a much nicer UI and connection with Salesforce. Unfortunately, when we moved away from Salesforce we were not able to continue using SalesLoft as a fully integrated tool.
No photo available

Return on Investment

  • Before my usage of Outreach, I would have to work much harder for meetings and was set up for fewer meetings. Now with Outreach, I can book more meetings than I ever have before.
  • Since more meetings generally convert to more opportunities, my pipeline has been more full, and have been closing more deals. This would not be possible with the automation provided by outreach. This makes me happy of course and my manager.
  • Since Outreach is all automated, this leaves the Salesfloor with more time to focus on existing opportunities and closing more deals. Less work and more money.
Ary Kidher profile photo
  • It has allowed our organization to source more sales qualified meetings
  • It has reduced time spent on manual prospecting, while increasing desired outcomes
  • An increase in sales rep activities and revenue
No photo available

Pricing Details

Outreach

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Outreach More Information

SalesLoft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SalesLoft More Information