Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Outreach
Score 8.3 out of 10
N/A
Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to-market activities and personnel across the revenue cycle. Outreach offers sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. The software…N/A
Salesloft
Score 8.2 out of 10
N/A
Salesloft’s Revenue Orchestration Platform uses AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal.N/A
Pricing
OutreachSalesloft
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OutreachSalesloft
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
OutreachSalesloft
Considered Both Products
Outreach
Chose Outreach
- SalesLoft: I haven't used SalesLoft yet, but have heard it is a similar tool to Outreach and colleagues in the past used it

Our management team selected Outreach - not sure about motivation
Chose Outreach
I was not a part of the evaluation of SalesLoft. My team felt that the Outreach product armed us with the ability to do more with one tool.
Chose Outreach
They are very similar. Outreach has some added bells and whistles but most of them have remained unused and SalesLoft might be evidence that simpler is better.
Chose Outreach
The Outreach sales team is accommodating, and it has more users & a better community. SalesLoft was more expensive as compared to Outreach and their sales process is difficult. InsideSales.com has a better sales process and expertise in this domain, but Outreach was more …
Chose Outreach
We switched to Outreach for the promise of better functionality. I personally haven't seen a massive increase in functionality. Many of the workflows I used in SalesLoft are not possible in Outreach (i.e. calling directly from Zoom Info). It breaks down often, but their support …
Chose Outreach
Honestly, this is a tough competition. It's comparing apples to apples. You wouldn't be making a mistake if you chose one over the other. I would say half the team liked Outreach better and other half liked SalesLoft. Not much difference between the two.
Chose Outreach
When we were initially evaluating software, we just wanted a tool for BDRs to use. Outreach is a BDR powerhouse. As your organization grows, I would consider moving to SalesLoft, which integrates a lot of great features on the AE side of the house.
Chose Outreach
Outreach beats all three (SalesLoft, Pardot and hubspot) hands down. From sequencing leads to logging activity and the ability to call within the cloud-based app itself. Saves time, reduces duplicate work and improves overall visibility for our trainers, supervisors, managers …
Chose Outreach
Outreach and Salesloft are incredibly similar tools, but Salesloft just barely gets to edge for me because Salesloft's customer service is significantly better than Outreach. Both tools have nearly identical capabilities, but actually using Salesloft and fixing issues with it …
Chose Outreach
We found that Outreach was superior to Salesloft and Gong, and a better fit for our organization for the following reasons:
  • User interface and overall experience: it's just a cleaner platform and easier to work in than the other two.
  • Feature set: the other two tools had more …
Chose Outreach
I prefer Salesloft over Outreach. Even though the functionalities and features are very similar if not identical, I find Salesloft easier to navigate and understand. The analytics in Salesloft also seem more complete and visually more appealing. Salesloft's deal dashboard is …
Chose Outreach
Outreach and Salesloft are the two market leaders in my opinion. Outreach wins since their analytics and metrics are superior. Learning from your work is so important and it's just easier to learn on the job using Outreach. Being able to get those in depths insights and having …
Chose Outreach
Outreach and Salesloft are both highly capable products. Our sales reps preferred the user interface and ease of use of Outreach.

We evaluated Nooks and Orum to use as a supplement to Outreach's internal dialing capability to add parallel dialing capabilities, so our reps can …
Chose Outreach
Outreach is the easiest to use and it is very user friendly.
Chose Outreach
Outreach is designed with a workflow-first approach, which helps ensure that reps adopt the process and allows AI and machine learning to understand the full funnel. On top of this, Outreach offers more robust functionality, reporting, and integrations than other competitors. …
Chose Outreach
Outreach is just as good as their competitors and from what I understand is much cheaper than some of them. I wasn't part of the buying process, but it seemed to happen pretty quickly so the decision makers in my company must have been impressed enough to make the decision to …
Chose Outreach
Outreach has more capability with local dialers and in the calling area. Outreach allows you to mark which phone numbers are verified, questionable, or invalid which makes the calling process much more efficient for sellers as they can ignore the numbers that they already …
Chose Outreach
The Outreach user interface and integrations with Outlook email are best in class. The integration with Outlook is seamless and allows you to perform many tasks directly from Outlook without having to engage with the Outreach app.
Chose Outreach
Outreach is the clear winner here. Both are similar, but Outreach sets the standard for ease of use and I integration.
Chose Outreach
Honestly, we did look at Sales Loft. We trialed it and went down that path. While it is still a good tool and platform and does a lot similar to Outreach, when it came down to making a decision, we based our decision on a few things: 1. referrals from our other vendors, 2. ease …
Chose Outreach
Although it was a close decision and both are great products, we ultimately chose Outreach due to more perceived robustness of Salesforce integration, as well as more granularity on filtering/automation.
Chose Outreach
These products are very similar. At the time of my evaluation Outreach had a slight edge when it came to product innovation and integrations. I selected Outreach because they had more customers (more viability in my mind), offered a straightforward POC option, and I had a …
Chose Outreach
It may sound like an odd comparison but for our business case, Outreach was all we needed. It was easier to use than Salesforce, they work with us on implementation and paid attention to our needs. Salesforce wasn't as necessary when the majority of our sales team serves the …
Chose Outreach
Hubspot and Salesloft are also great tools, unfortunately I don't have enough experience to make an effective comparison.
Salesloft
Chose Salesloft
Compared to Outreach, SalesLoft is a superior tool. The way it organizes daily tasks is where it really shines compared to the competition. It's awesome to be able to know what step and cadence the person is on/from right as you're calling. Also, the data piece of SalesLoft is …
Chose Salesloft
SalesLoft has, by far, the BEST customer support in the industry. Other companies may be comparable but the support you'll receive short term and long term from SalesLoft team members - is far better than the support from similar tools. In addition, SalesLoft is agile and …
Top Pros
Top Cons
TrustRadius Insights
OutreachSalesloft
Highlights

TrustRadius
Research Team Insight
Published

Salesloft and Outreach are both sales acceleration tools and sales engagement platforms. They aim to help sales reps automate and streamline the process of reaching out to prospects to speed up the sales cycle. Both include the ability to set up outreach cadences over email or voice calls, create new account profiles, track engagement activity, make voice calls, and report on sales outreach performance. 

Features 

Each product provides sales teams, account teams, and customer success teams with tools to help automate outreach. But each product also has a few stand-out features. 

Salesloft is primarily used by SDR/BDR sales teams to set up and execute communication cadences and track outreach activities. Salesloft customers on TrustRadius value the ability to create multi-step cadences and the CRM integrations it offers, especially integration with Salesforce. 

Along with helping sales teams streamline prospect outreach, Outreach also provides customer success teams with customer interaction history information. Outreach has robust task management features, including reminders and the ability to sort tasks by priority level. 

Limitations

Before investing in either tool, here are a few limitations to be aware of. 

Salesloft customers frequently mention technical difficulties with the platform, especially around cadences. For example, certain steps in cadences may be missed, and contacts on the ‘do not contact’ list still receive outreach occasionally. Salesloft also does not allow users to pause cadences. 

While customers on TrustRadius say that Outreach’s user-interface is easier to use than Salesloft’s UI, the amount of information that gets added to prospect profiles can become overwhelming. Users also note that Outreach’s settings are complex and it can be difficult to understand what’s happening under the hood. 

Pricing

Both products have a subscription pricing model and different levels of plans available. For example, Salesloft has plans focused on pipeline generation, opportunity management, post-sales customer experience, and for enterprise organizations. Both vendors do not disclose pricing information on their website but will provide a quote upon request. 

Which Is Right For You? 

Salesloft is well suited for sales development teams that need to reach out to a large number of people. It’s great for prospecting, but not ideal for one-off prospect or customer communications. Salesloft is ideal for SDR or BDR teams that send upwards of 100 emails a day or make over 100 calls a day. 

Outreach is also ideal for sales teams reaching out to a large amount of prospects. Customer success teams can also benefit from Outreach’s customer interaction histories and outreach activity reporting. This may be the better option for teams that are looking for a very easy to use sales engagement platform that has superior task management features. 

Best Alternatives
OutreachSalesloft
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Mixmax
Mixmax
Score 8.9 out of 10
Mixmax
Mixmax
Score 8.9 out of 10
Enterprises
Salesloft
Salesloft
Score 8.2 out of 10
Outreach
Outreach
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OutreachSalesloft
Likelihood to Recommend
7.9
(217 ratings)
8.7
(235 ratings)
Likelihood to Renew
7.0
(5 ratings)
10.0
(3 ratings)
Usability
7.9
(164 ratings)
9.0
(2 ratings)
Support Rating
1.9
(20 ratings)
8.0
(1 ratings)
Online Training
8.0
(1 ratings)
7.0
(1 ratings)
Implementation Rating
6.0
(2 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.7
(143 ratings)
Product Scalability
7.9
(14 ratings)
-
(0 ratings)
User Testimonials
OutreachSalesloft
Likelihood to Recommend
Outreach
It feels like Outreach has an opportunity to impress the sales world, but is not investing money in the functionality of the platform. I like what is there, but much of it has areas where tweaking would be extremely helpful. I would be happy to walk someone through areas where things could be improved. - What if I wanted to see a report on my priority 1 accounts and show a list of those contacts not touched in the past month. - Or what about bringing in Salesforce fields to help with sorting and filtering.
Read full review
SalesLoft
I've been in SaaS sales for about 6 years now, and have used half a dozen different dialers and I keep coming back to Salesloft. Salesloft is like Mario - it's pretty good at everything, and not really bad at anything. There are other systems that might have improvements on one feature or function, but lack an overall cohesiveness and integrations. There aren't any tools I've looked to connect that haven't been functional with Salesloft either. I've had various contact search/cold calling tools that just plan won't work with other systems, but they always seem to include Salesloft as a partner. If you need a reliable system for reaching out to a wide range of customers, Salesloft is a great option. Would recommend.
Read full review
Pros
Outreach
  • Organization - I know when to make calls/emails/LinkedIn connections without having to overthink anything.
  • Alignment - the colleagues I work with on my accounts can keep tabs on my activity so there is no redundancy or overcommunication.
  • Ease of use - all my contacts are in one place, and sending automated emails I have built in my sequences give me so much time back in my day.
Read full review
SalesLoft
  • Automation rules. Love being able to auto pull leads from CRM and place them into cadences based on certain fields on their record in the CRM. Ie, a lead downloads a certain piece of content, they are tagged with a campaign in our CRM, and then Salesloft pulls the lead into Salesloft and automatically places the lead in the cadence correlating to that piece of content.
  • Tracking open rates and replies
  • Ability to see what other reps are doing to encourage collaboration and sharing of ideas.
Read full review
Cons
Outreach
  • Sequence Rules can become quite complicated (Often run into errors when trying to add a prospect and hard to determine why)
  • Gmail side bar drawer is hit or miss if it works or not to show relevant contact info
  • Response to inmails from prospects won't stop your sequence
Read full review
SalesLoft
  • Calendaring -- specifically ensuring credit is properly aligned when trying to calendar for sellers as a BDR -- even when using a booking/ calendar availability link (a seller's link -- this is the trouble spot from what I recall and why we can't use some of the helpful link scheduling tools in our org).
  • Would love to set up some report automation on the management side -- where specific things could be sent to me (e.g., I would love to set up a report that would auto-populate to show how many dials were completed during a power-hour/blitz period that would hit my alerts in the UI or be sent to email/Slack automatically).
  • A manager-specific view/home screen would be nice but not essential.
Read full review
Likelihood to Renew
Outreach
I like Outreach, but I do wonder about new competitors that are 25-50% less expensive.
Read full review
SalesLoft
The renewal really depends on who the client is. SalesLoft works for some clients better than others.
Read full review
Usability
Outreach
Outreach has a high degree of flexibility, but that comes with a need to invest time to understand the product. It will take some time to match CRM fields with Outreach and set up the two-way sync so that data captured by the users is available for subsequent marketing or sales efforts (or disqualifying leads or managing verbal opt-out requests)
Read full review
SalesLoft
SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.
Read full review
Support Rating
Outreach
There is almost zero customer support. What they do offer is a live chat feature which is active during "normal" business hours which is nice for instant inquiries if someone is available. However, you do not have a dedicated representative to address questions or concerns and their billing process is confusing and messy without any support.
Read full review
SalesLoft
great support team
Read full review
Online Training
Outreach
Lots of attention from the Outreach training team, with a great willingness to customize to our needs. To be clear, you get out what you put in. If you don't work with them, you'll get cookie-cutter training. But we asked for a lot of customization, and they delivered what we asked for.
Read full review
SalesLoft
No answers on this topic
Implementation Rating
Outreach
Although we required a special setup, the process was quick. But we paid a lot for the implementation and didn't use 33% of the hours we purchased.
Read full review
SalesLoft
must invest time and effort in define the best way to integration with Salesforce in order to get data visualization
Read full review
Alternatives Considered
Outreach
Outreach is designed with a workflow-first approach, which helps ensure that reps adopt the process and allows AI and machine learning to understand the full funnel. On top of this, Outreach offers more robust functionality, reporting, and integrations than other competitors. Outreach also understands user workflows, which helps influence rep behavior and outcomes.
Read full review
SalesLoft
SalesLoft showed us a higher level of functionality than HubSpot, not only in the integration to SFDC, but also overall record management. After some time(roughly two years) and improvements made by HubSpot, they seemed to have caught up to SalesLoft but switching and rebuilding the integration isn't the ideal change we would choose without some glaring issues.
Read full review
Scalability
Outreach
Because I genuinely like Outreach. It helps me to plan my day better. It helps me to track my work for the next day. It helps me to strategize work with my coworkers. It helps me to better my work as I can see the team's performance. Outreach helps in engagement and drives results.
Read full review
SalesLoft
No answers on this topic
Return on Investment
Outreach
  • The huge positive impact it had was the team not needing to spend as much time as disengaged opps as they were engaged ones. We were able to set sequences to work with them while the team could focus on generating new leads or converting Opps.
  • For an AE - post demo communication is important. With templates and snippets we could just click a few buttons and have a really nice email sent out with the relevant information and then the next several steps already planned out. This freed up time for us and even allowed us to take calls a lot sooner after demo's then before. For busy days this was very helpful.
Read full review
SalesLoft
  • Our sales activities are very predictable and we know how much effort to focus on certain leads.
  • SalesLoft also gives us supporting metrics for individual productivity - we use activity metrics to supplement attainment metrics.
  • Our SDRs have a much wider reach and can process more leads which saves them time and keeps them targeted on the best leads.
Read full review
ScreenShots

Outreach Screenshots

Screenshot of Help reps engage buyers with personalized interactions throughout their buying journey. Orchestrate all key sales activities — like emails, phone calls, social media touches — utilizing proven playbooks & messaging.Screenshot of Outreach Kaia - AI-powered virtual assistant that joins live meetings, captures real-time transcription, and delivers on-demand confidence with competitive and product details in the moment.Screenshot of Outreach Commit delivers real-time pipeline analysis and buyer engagement signals to bring science to the art of forecasting, enabling revenue leaders to go from guessing the future to changing it with recommended actions.Screenshot of Outreach Everywhere - Outreach is everywhere work happens, including Gmail and Salesforce.com.Screenshot of Outreach Success Plans provide complete visibility into a team’s deals at both a granular and big-picture level.Screenshot of Reporting - To improve results with actionable insights. Know the times, channels and sequences that reach prospects best.