Palo Alto Networks Prisma SD-WAN vs. SD-WAN Concierge

CloudGenix would be suited for any company that has an internet connection if you have multiple sites you could use this to help with network traffic and what should take precedence over other applications. If you didn't have various sites, you could go with another type of internet connection.CloudGenix may not be suited for that scenario.

Incentivized

The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.

• Circuit Monitoring
• QOS of network traffic
• High Availability

Incentivized

• Failover is easy, no single point of failure, provided you have the bandwidth.

• Some warning messages are hard to pinpoint the actual issue.
• Support was faster at first, seems to not be as quick as in the beginning.

Incentivized

• While the product may work decently once implemented, Windstream is a constant roadblock.
• Trouble issues need to be escalated before people will bother to work on them.

The support was super fast in the beginning. Sometimes it seems now that the support does not get back to you as quickly. When we do get in contact with the support, they are usually knowledgeable and can help find the problem. The support has also been easy to work with.

Incentivized

We evaluated Silverpeaks and Cisco. We found that CloudGenics' had a pricing model that met our needs. The sales team we worked with went over our existing environment thoroughly to provide the right size solution without compromising or limiting our technology needs. While the overall solutions form each vendor would have worked, we simply believed CloudGenic was the right fit for our company based on price, sales, support, and functionality.

Incentivized

• Reduced Down time
• Improved throughput due to their intelligent data analytics
• Full utilization of all data circuits

Incentivized

• One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
• We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.