Paycom is an automated HCM platform, built on a single database that eliminates redundant data entry through automation. A payroll and HR software solution, Paycom is used by organizations of all sizes to access employee data without navigating multiple systems.
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Paylocity
Score 8.0 out of 10
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Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
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Rippling
Score 8.9 out of 10
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Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard.
$8
per month per user
Pricing
Paycom
Paylocity
Rippling
Editions & Modules
No answers on this topic
No answers on this topic
Recommended
$8.00
starting price per user, per month
Offerings
Pricing Offerings
Paycom
Paylocity
Rippling
Free Trial
No
No
No
Free/Freemium Version
No
No
No
Premium Consulting/Integration Services
No
Yes
Yes
Entry-level Setup Fee
No setup fee
No setup fee
No setup fee
Additional Details
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For additional pricing details visit the Rippling pricing page.
ADP Workflow, Paylocity, BambooHR, Worklio - Paycom has a superior feature set and reporting tools. Rippling, Gusto, PlanSource - Paycom is less preferred due to its overly complex feature set.
In my opinion, Paycom is leaps and bounds ahead of Paylocity. Paycom is a much more sophisticated piece of software that has made the entire employee experience so much more palatable.
Over all it came down to functionality and price. ADP didn't come well reviewed by other [...]'s and Paylocity didn't seem as intuitive as Paycom. Our Paycom rep also took a lot of time with us, explaining things and showing us how the system would help us. We felt like she …
We were with Net Checks and we also looked when we transferred to Paycom, we also looked at K four and Paylocity. Much better than Netex and when we researched the other ones. The primary selling point was that Paycom was that you guys owned all of your own software and then …
When we were looking at some different things when we made the choice for Paycom, we had looked at Paylocity. ADP was another one. Everything they didn't have the functions to be able to help us with all of our needs and their platforms aren't all in one. So it makes it a …
I like PayPal because, as I said, I haven't had any issues. I haven't had to call any of the representatives. I can't think of the main work for the company logo, but that's for a larger company, so I've only used it for smaller companies that don't work for that, but it …
We have a complicated payroll as a healthcare system with a lot of variation in our pay and the different types of employees that we have, as well as their different pay rates and pay grades. The system has the flexibility to handle all of that, which we found to be less …
Paycom is a lot easier to navigate and customize for your employees experience. It takes time on the front end to set up but once it’s up, it works great. They have a lot of great solutions built in that have saved us a lot of time and money.
Paycom is faster, more efficient, and more proactive. Paycom is more hands on, I appreciate that I have a customer service rep for day to day questions, and we have a rep who checks in quarterly to ensure we are getting the most from the system. They never feel pushy and are …
Paycom works well with our employee population and size. They are customizable and able to fit our unique needs. Benefit administration and open enrollment can be done in a breeze. Paycom has lived up to their sales and marketing promises.
Paycom stacks up well overall against other providers in the same realm. There are areas of improvement that other companies are handling better, but overall, they are very similar. Paycom could improve on two major components: intersystem communication and ATS. Betti, however, …
The customer service for starters. I used ADP for years and the customer service was awful. Their software is not user friendly either. When they upgrade something, they do not train you. The last straw I had with ADP was when they made complete chaos out of our open enrollment …
They seem to have a lot of innovative features but when it came down to it they couldn't match up to Paycoms ease of use. I know a former coworker that uses them and said it was not user friendly.
The company already had the system in place when we merged with them. Upon learning the new system and transferring all the data correctly, I found it was easy to use, navigate and control. Even though I left that company there were very good products that I wished the new …
ADP I would never use for multiple reasons, to many to go into. Paycom I would say is a good competitor to Paylocity as it has some great functionality aspects. UKG wasn't real impressed. Has a couple of good points but for me and the way I work overall not practical.
Rippling is another tool that I think delivers on what you need it for. I would say both tools work wonderfully, but I am used to Paylocity's set up and have grown to prefer it more. I can't definitively say one is better than the other, but I can say that Paylocity delivers.
We only used Paycom for a year and was not satisfied with there level of customer service. They were also unable to provide reporting to us that was need on a day to day basis. Overall the service was disliked company wide.
Rippling and Paycor were close contenders when we evaluated a new tool, but ultimately, I feel confident we made the right choice in selecting Paylocity for our growing business. We had about 115 employees when we migrated, and we have 150+ today across 4 countries, and the …
I have recently used and processed HR functions in Paycom. I feel that Paylocity is a much better platform for both employees and managers. The set-up is much more user-friendly and less complicated, so there's less confusion for staff & management. Things are able to be …
Superior in every way except Performance to UKG, including customer support. Ease of use and perceived accuracy was a Paylocity win over all of the providers. It's a great balance of being robust but not overwhelming.
Paylocity was the best choice for us at the time, mainly because we didn't need all of the functionality that the others offered. Those additional functions were a significant difference in cost for the outcomes we needed at the time. Paylocity was right-sized and right price …
Paylocity is 100 times better than both the mentioned companies. Their customer service wonderful to deal providing us with an reply back in a timely fashion, instead of waiting weeks to hear back about something. Paylocity also listened to our needs, and did not try to fit …
They had an LMS and Benefits along with integrated Time and Attendance so that is was brought us to overall choosing Paylocity. We also would like to work on integrating the onboarding modules and the recruiting modules but we just have not gotten there yet. We do also want to …
Paylocity is much easier to use on a daily basis, and the support staff are always ready to help with any issues that arise. The reporting system for Paylocity is also one of the simplest systems with more reports that other payroll systems I have used.
The simplicity of use and the organization of Paylocity is no match to anyone. Paylocity's customer service is above and beyond what any other provider has given to me in the past.
Paylocity seems to have a very comparable system to others I have evaluated. I like the personalized customer service that I receive when needed. I also like the ease of use and the many choices of timeclock availability. We are able to use tablets for the timeclock which cuts …
Rippling is more advanced than Paylocity was. It gives me more information and reminds me of important dates, such as birthdays and anniversaries. It's easier for my maintenance team to use as well. Rippling has better time management tools than Paylocity did. It also sends …
At a high level, Rippling is just more intuitive. Paylocity was hard to navigate, and I often found myself visiting multiple pages to find what I wanted. Rippling's navigation makes it easy to find what I'm looking for quickly without getting lost. Also, we recently went …
Rippling is much easier to use. It is better maintained and more accessible, which, in the end, makes it easier to use. I think there are a lot more options and things that you can do on Rippling compared to Paylocity. I feel more secure with my Rippling account.
Paycom is extremely clunky. I remember one specific incident it took me a whole day to login to view my HR file. I had to reset my password, email, and call my GM to get access. The UX was not sleek at all and was notably older looking. Rippling is sleek and fresh.
In my opinion, Paylocity was a pain in the [...] to navigate. The app was constantly buggy to outright broken. It made us remember an arbitrary code for login that password managers didn't support. To me, just felt clunky compared to Rippling in almost every way. It did have a …
Paylocity was good, and had some feature that in a way I preferred ( pie chart in the paystub ; easier to locate accumulation and usage of PTO ) , however rippling is overall easier and more oriented to a less time consuming approach . it's also very final user friendly, …
Easier to navigate and operate. Interface is more clean and modern. Paycom is full of options and menus everywhere, which makes it harder to operate. Also app integration with Rippling is so much easier.
UKG's system is ancient and their sales staff was bordering harassment. Paylocity was a very close second for us, in the end their system was just way to similar to the "frankensteined" Paycor system, just parts bought over the decades and jammed together to create one system …
Verified User
Administrator
Chose Rippling
Rippling offered a superior experience for the admin and user. Paycom was old and clunky feeling. We had to adapt to their systems as opposed to it adapting to our needs. Additionally, Paycom's app wasn't robust from a manager perspective. They were price neutral when …
Switching from Paylocity to Rippling was an upper management decision and I had no say so on the switch. I am simply an employee and use Rippling to access payroll, my benefits elections, learning and safety tasks assigned by the company. I also use it to access my healthy …
Rippling is ahead of the curve on automation for HRIS systems. The others pale in comparison. If you need a system that functions as a multitool, this is doing the work that others cannot
Rippling has better design, it makes more sense to me, it also has more on the demand support and builds better rapport with the demos and one-on-ones to explain features, there are more features within the system, less bugs and more consistency. There just seems to be more …
Rippling provides a faster and more affordable service for our medium-sized business. I know that I can rely on Rippling to provide payroll documentation promptly and efficiently each and every pay cycle. Their tools are easy to use and intuitive when filling out customized …
Rippling provided more product availability to allow us to move several systems into one. Rippling also took the time to provide the service at a cost that would work for the company when combining all of these systems without seeing a negative return on investment. They were …
Light years better from a usability standpoint. Easier to scale with than Gusto, which really starts to fall apart at about 100 employees. And finally, the ability to integrate with a majority of the systems we're already using today and to provision (and deprovision) those in …
In my opinion, superior reporting and easier access to manage HR & Benefits. Not too many bells and whistles, the user-friendly platform and data set pulls are great for myself and my clients.
I recently moved an employer/company to Rippling from TriNet. The experience has been oustanding and this employer is very happy with the move to Rippling. The service support from TriNet is severely lacking and it is very difficult for employers and employees to get any …
It's definitely well-suited and super friendly. Easy to adapt to if I haven't used the product before, but I use similar products. I can adjust without having any training. So it is very interesting. It provides the information that I need without being lost so far.
As a medium sized restaurant group, I think Paylocity has been really helpful in allowing us to streamline some of our processes. We are very seasonal and do a ton of onboarding and offboarding and Paylocity has made that easier. It also has great integration options and allowed us to eliminate systems we had before for a more all-in-one approach. With that said, there is always room for improvement and I think the biggest issue is the turn around time for some items, especially tax return amendments.
It has a favourites section for commonly used functions. This is perfect for logging in pre-sift and managing my timekeeping. It is easy to view my payslip. It is well-documented and accurate, and it also provides me with an accurate timeline for when to expect my pay to clear. Overall, very easy to use and great interface.
I know it's going to sound generic, but everything. I like the way that you guys own every product because it's very seamless. Everything kind of leads into the other sections. You don't have to go to different places to get different items done. I love how when you do a PAF, you can open up a requisition and you can move people and change their pay and that kind of stuff. I also like that you can have discussions with employees and like I told you, it's very good for us because they can't get on their email all the time, but I can have daily discussions with them if I need something in a hurry. So those kinds of features are what I think you guys do phenomenally, especially for an organization like ours.
Payroll is made pretty easy. I love that we have the ability to log into payroll, we just upload the information from commissions, things like that where there are exceptions to a regular payroll run. It may make it very easy to do that, just a quick upload. Additionally, when we're in the payroll grid, it gives us the ability to just make quick changes to people's pay or their tax schedule, tax withholdings, things like that without having to go through a lot of different screens. It's just very easy to access just for the click of a button. Love that.
We talked about performance reviews, talked about payroll with benefits administration, it allows us to utilize EDI feeds with our benefit vendors so it creates a seamless, but we just enter the information into Paylocity and then it seamlessly provides that information to our vendors. That's been really helpful. And adjusting benefits is also very easy within Paylocity. I love the recent edition of compensation analysis information, so I'm able to go into the compensation module and look for jobs that are similar to a job title at our company. I can enter the job description, I give them what state that the person or the job is in, and it pops out compensation data. It gives me different options, so titles that might be similar. So if there's not something that's an exact fit, I'm able to find something really, really close. It's been a huge upgrade because before that I was having to use a different vendor and paying $400 per job and now it's significantly less expensive to Paylocity and I'm still getting great quality data. It's been very helpful.
So we are continuously working with Paycom. Some of the things that we were promised when we were implementing have taken quite a bit of time to get through. Some of the things that ADP could do, Paycom is not able to do. And one thing that ADP did well versus Paycom is their reporting. Being able to select different items you want to see on a report just by going into someone's profile. So, like their name and their department with ADP, you could click on those things, and it would generate a report with an employee group with those things. With Paycom, it is a little more difficult to do that because you have to know what that group is called. So it is sometimes a little more challenging if you don't do it day to day.
I'd like to see a forum in which users could discuss the platform, raise both questions and concerns. I feel that changes are done without enough input from users.
Improving hold time recently with customer service.
Accuracy of new 'graphic' payroll report - the new report is not complete when payroll is done, so it is unusable from my perspective. I rely on the preprocess payroll register. This is one of those 'improvements' that have not been positive in my experience.
Rippling could improve their payment days. Currently they make employee payments around the 15th and 30th of the month, but it varies slightly with every month. It would make more sense to do this payment on every other Friday or every other Monday.
we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things
There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
I've been fully impressed with the tool so far in my 6 months of being a daily user. It's rare to run into an issue that can't be solved. Customer service is quick to respond and are usually very helpful. The price is great for the upgrade we got from our past tool. We hit our ROI within the first month.
very intuitive and with the use of AI even more easy to navigate. We have employees who are not tech savvy and the fact that they are able to easily use the program goes to show how user friendly it is. Managers also are able to navigate through the system with ease. It's great from both the employee and manager level.
I simply love Paylocity! We have run into some issues, but no company is going to be perfect. The flow of the modules is really nice, no double entry of data. The Time & Labor flows into Payroll nicely and Benefits flows into the employees Pay Setup which goes onto the employees paycheck with little to no issues.
I think you are redundant with these questions. I have mentioned how easy of to use and a great tool for tracking activity. It wastes no time and has what you need. I am pleased with its usability, and if it were up to me, I would keep using it.
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
In 6 years, we've never had a bad experience with client support. We implemented during COVID, and I was the only person in HR at the time. I was also having to homeschool our children, which meant bizarre work hours and limited time to focus on platform build at times. There were nights that I was literally on calls at 11 pm and the implementation team was unbelievably supportive. Recently, a Position Seat specialist came on site to help us set up for our 5 client codes - the experience was transformative for how we use the platform and an absolute game changer. I trust Paycom because I trust our representatives. They truly are strategic partners for us, and work to ensure we're maximizing the platform and that our needs are being met
It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
They have been quite responsive to questions and clarifying settings, approaches, listening to feedback. Their knowledge base and training seem well-established and user-focused. Really like their offerings in Rippling U to help orient admins on features, functionality, and best practices. The IT implementation specialist was kind, efficient, and walked us through each screen, explaining different scenarios as we got things configured. They followed up after each call with action items, recommendations, and made themselves available between working sessions. The whole process felt very productive.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
It was good, but hard to know what questions you need to ask until you actually get in there and start working with a live product. But Paycom is also very helpful every time I call and can't figure something out. Nathan has been very friendly and helpful no matter what I call him about. He is always eager to help out.
Our rep was very thorough and made sure we fully understood the software before turning us loose alone. Paylocity was very good to do periodic check ins to ensure we understood the features and answered any questions we had. The training reps are very well trained and are very patient with clients.
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.
ADP was very similar to the way Paylocity is, but I seem to favor Paylocity to be honest. Miter was VERY difficult to use and set up. I wouldn't ever consider using that software ever again. I didn't like a lot of aspect Miter had to offer either. Paylocity would always be my choice.
Rippling far outshines Employment Hero from an LMS perspective; the EH LMS is really bad and has very little functionality, as well as being completely user-unfriendly. The UE is much better with Rippling, no more searching for things that are in obscure places or running reports that need refining to the extreme.
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
Some are knowledgable others not as much and sometimes instead of helping you fix the issue will just give you some directions and expect you to try to figure it out yourself. Also, when your Account Manager needs to escliate the issue to another group, it can take a long time for them to get to your issue and there's no commuication.
For Positive Impact, I would say it's allowed me to learn a breadth of new technologies. I think Paycom is keeping up with what's going on right now. And so being able to, with all the rollouts they just did and being able to get accustomed to that, helps me and my career so that I'm able to, if I move into a different organization that doesn't use Paycom, translate those experiences over.
Paylocity has helped us with recruitment by streamlining the process and making it efficient. It is saving me time.
Paylocity has also helped us with compensation so we can create a fair and robust compensation plan.
I also like using the data insights feature, which helps me keep track of over time, payroll and benefits costs, and retention numbers. This also saves me time as it is all in one place.
