Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paycom
Score 7.0 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
Paylocity
Score 7.1 out of 10
N/A
Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
$2
Per Employee Per Month
Pricing
PaycomPaylocity
Editions & Modules
No answers on this topic
Paylocity
$2.00
Per Employee Per Month
Offerings
Pricing Offerings
PaycomPaylocity
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
PaycomPaylocity
Considered Both Products
Paycom
Chose Paycom
We ultimately chose Paycom over Paylocity because we felt the user experience (both administrative and employee) was more intuitive. And we also felt an authenticity from all individuals at Paycom who met with us prior to our decision.
Chose Paycom
Paylocity is more visually appealing but Paycom is far superior in every other way! Paycom has better reporting features, makes payroll super easy, makes it easier for employees to see their payroll information and file, and has better customer service. I have enjoyed my time …
Chose Paycom
ADP and Paylocity are terrible, especially in comparison to Paycom! Both are piece-milled systems that are archaic. I had a terrible experience with both systems and, in all honesty, when I look for another job if they are using either of these systems it will be a deal-breaker …
Chose Paycom
After using all the big-name platforms when I was doing HR consulting, Paycom is my favorite. The only one that comes close is Paylocity, but I choose Paycom due to the better customer service and ease of use of the platform.
Chose Paycom
I like how much more user friendly Paycom was than Paylocity.
Chose Paycom
Paycom is head and shoulders above the above mentioned products. Other products over promise and under deliver, are not as user friendly or do not have as many modules as Paycom.
Chose Paycom
I had used the other two before and I like the look and layout of Paycom better.
Chose Paycom
I find Paycom's software to be easier to understand and use. The process of actually running payroll is super simplified and easy to manipulate.
Chose Paycom
Paycom had the best options and ended up being the most user friendly solution for all of our users.
Chose Paycom
Paycom has greater functionality than the other companies, plus their application is owned/managed by Paycom and does not include external third-party software plug-ins, which is something that was very important to our company.
Chose Paycom
Paycom was better suited to our needs at the time. The cost, both initial setup and annual cost, were less than both of the other companies we interviewed.
Chose Paycom
They are all very similar. The personal touch is where Paycom excels and that is why we choose them.
Chose Paycom
We ended up selecting Paycom as we thought it was the best match for our organization. We were looking at a few factors: service, communication, technology, functions/capabilities, reporting and of course financials. While Paycom wasn't the cheapest option, in fact, one of the …
Chose Paycom
We ultimately chose Paycom because of the level of customer support and training as well as the robustness of the system. Very intuitive for the payroll and HR admin sections.
Chose Paycom
I did not personally participate in the evaluations but am confident our team made the right decision with Paycom.
Chose Paycom
While I wasn't involved in the selection process when it came to my current company, I have worked with other payroll providers in the past, and can honestly say that you get what you pay for. When the company is willing to invest in a quality HRIS product such as Paycom, they …
Chose Paycom
Paycom has some features that the others don't have. But we found that we couldn't rely on the data being correct so that required extra work to verify reports, etc. What I have appreciated about UltiPro is that they will tell you if something isn't going to work and then you …
Chose Paycom
ADP-Implementation was a joke, Nothing was set up correctly. They didn't pay our quarterly taxes. I had issues with every payroll run for 4 months.
Paycor-Looks like a good system but it didn't look as user-friendly as Paycom
Paylocity-Is user-friendly but not like Paycom. It was …
Chose Paycom
Paycom blows the competition away. Price, technology, customer service - These were all points of consideration when we evaluated other solutions. We were not impressed with the likes of companies that tried to offer the breadth of solutions Paycom offers today. Whether …
Paylocity
Chose Paylocity
Paychex was the company we switched from due to poor customer service and errors in payroll. Paycom was one of the companies we considered, but they were much more expense than Paylocity and didn't meet our needs as well.
Chose Paylocity
No comparison at all. WAY more functionality than Paycom and more cost effective and easier to use than ADP. Even though customer service has it's flaws, it is still so much better than ADP.
Chose Paylocity
We had a very involved process when determining what HCM to implement. We reviewed Paycom and Paycor during that process. Paylocity's flexibility and API connections with our vendors and future vendors was what moved them to the top of the list and why we decided to implement …
Chose Paylocity
We used Paychex previously and I think Paylocity is much more robust and user friendly. We also had a lot of issues with Paychex support, they just never knew the answer! That does happen with Paylocity sometimes, but they are fairly quick to reach out to their team and find …
Chose Paylocity
I would say Paylocity is probably the second of the four platforms referenced. ADP would still be my favorite because I felt the most comfortable on that platform. I felt like information was easier to get to (fewer mouse clicks) and that it was slightly more efficient. …
Chose Paylocity
Paylocity workflows are much more user-friendly than Paycom. Visually it is more appealing. It has been nice to have one platform that support HR, Payroll and Training functions in one place. The schedule feature is also useful working in manufacturing because it allows …
Chose Paylocity
I HATE Paycom. The only reason my previous company used them is because they had a weird pay structure that Paylocity didn't support at the time, and they wanted one platform to rule them all. Their ATS is terrible, their reporting is a hot mess and worst of all they have …
Chose Paylocity
Paycom is #1 and Paylocity is #2 for ease of use and functionality, in my opinion. Paylocity was in place for this organization when I joined. I was not involved in the decision process. ADP is the worst unless you have thousands of employees and even then, it's not great. …
Chose Paylocity
We liked that Paylocity had all modules within one system instead of having to use multiple systems for recruiting, onboarding, personnel files, and payroll. We have used Paycom for several years, and Paylocity is a much more organized and "clean" platform with more advanced …
Chose Paylocity
Disclaimer-- this was 11 years ago: Paycom was so far behind Paylocity in terms of reporting and inaccessible data. Reports and GL was a jumbled mess.
Chose Paylocity
Paylocity is head and shoulders above the other payroll and HR systems I have used previously. There is no comparison between their customer service and their competitors, their integrations are easier to install and less expensive to add to your payroll package, and not even …
Chose Paylocity
Overall Paylocity had the look and feel of a new, modern platform with all the bells and whistles. It's exciting to have a product that is living up to its promises.
Chose Paylocity
Paylocity is easily the worst one. It's clunky and the modules do not talk to each other well. It requires a lot of manual work, the user interface is horrible, and the system is glitchy.
Chose Paylocity
We selected Paylocity based on our CFO recommendation because he used it at a previous company. Paylocity has much more breadth than what the local accounting firm could offer - would have had to find a HRIS system and kept it separate from payroll
Chose Paylocity
I love the features available in Paylocity. I enjoy the integration with other tools and resources that I need.
Chose Paylocity
While these other products have some great features - Paylocity consistently ranked as our 1st or 2nd choice for the features we valued most.
Chose Paylocity
Way more intuitive, price is better, the tool is more engaged and the customer support was key for us.
Chose Paylocity
I have been pleasantly surprised with how much more user friendly Paylocity is
Chose Paylocity
Paylocity is set up to set itself to be at the top of its industry. Currently I would count them in the top five but in the future if they continue to improve as rapidly as they do, and address some of their shortfalls, they will easily compete with the best of them.
Chose Paylocity
robust--total cost of ownership--a solution that meets our needs--robust but not over-paying
Chose Paylocity
I did not select Paylocity and was vetting other products when I decided to leave.
Chose Paylocity
Paylocity is a all in all software among all other HR software's. Paylocity has vast options and highly decorative than other similar software's.
Chose Paylocity
It’s better.
Top Pros
Top Cons
Features
PaycomPaylocity
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Paycom
7.1
300 Ratings
Paylocity
7.3
312 Ratings
Employee demographic data7.5267 Ratings7.8291 Ratings
Employment history7.5260 Ratings7.7290 Ratings
Job profiles and administration7.3257 Ratings7.1262 Ratings
Workflow for transfers, promotions, pay raises, etc.7.2258 Ratings7.2267 Ratings
Organizational charting6.6185 Ratings6.7235 Ratings
Organization and location management6.6221 Ratings7.2234 Ratings
Compliance data (COBRA, OSHA, etc.)6.9210 Ratings7.2204 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Paycom
7.6
314 Ratings
Paylocity
7.8
309 Ratings
Pay calculation7.7304 Ratings8.3301 Ratings
Support for external payroll vendors6.447 Ratings6.7133 Ratings
Off-cycle/On-Demand payment8.713 Ratings8.3192 Ratings
Benefit plan administration7.8257 Ratings7.6201 Ratings
Direct deposit files8.0306 Ratings8.5297 Ratings
Salary revision and increment management7.9249 Ratings8.0230 Ratings
Reimbursement management6.9166 Ratings7.5138 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Paycom
7.8
275 Ratings
Paylocity
7.2
262 Ratings
Approval workflow7.8261 Ratings7.8236 Ratings
Balance details7.6263 Ratings6.9254 Ratings
Annual carry-forward and encashment7.9220 Ratings6.9184 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Paycom
7.8
315 Ratings
Paylocity
8.1
317 Ratings
View and generate pay and benefit information8.0310 Ratings8.2308 Ratings
Update personal information8.5311 Ratings8.7312 Ratings
View company policy documentation7.8272 Ratings7.5250 Ratings
Employee recognition6.8148 Ratings8.4213 Ratings
View job history8.1244 Ratings7.8259 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Paycom
4.8
26 Ratings
Paylocity
7.0
91 Ratings
Tracking of all physical assets4.826 Ratings7.091 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Paycom
6.4
265 Ratings
Paylocity
6.6
286 Ratings
Report builder6.5259 Ratings6.9274 Ratings
Pre-built reports6.9258 Ratings7.2277 Ratings
Ability to combine HR data with external data5.755 Ratings5.7174 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Paycom
6.9
258 Ratings
Paylocity
7.6
254 Ratings
New hire portal7.3255 Ratings7.9252 Ratings
Manager tracking tools6.4218 Ratings7.3199 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Paycom
5.7
153 Ratings
Paylocity
7.1
141 Ratings
Corporate goal setting4.236 Ratings7.2113 Ratings
Individual goal setting6.7141 Ratings7.4127 Ratings
Line-of sight-visibility4.835 Ratings6.8100 Ratings
Performance tracking7.1149 Ratings6.9136 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Paycom
7.1
193 Ratings
Paylocity
6.6
172 Ratings
Performance plans7.1178 Ratings6.4154 Ratings
Performance improvement plans6.9167 Ratings6.6135 Ratings
Review status tracking7.1172 Ratings7.1157 Ratings
Review reminders7.4181 Ratings6.3160 Ratings
Multiple review frequency7.0160 Ratings6.8136 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Paycom
6.8
34 Ratings
Paylocity
5.8
86 Ratings
Create succession plans/pools9.124 Ratings6.461 Ratings
Candidate ranking6.830 Ratings5.477 Ratings
Candidate search5.833 Ratings5.778 Ratings
Candidate development5.429 Ratings5.666 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Paycom
6.7
182 Ratings
Paylocity
7.2
153 Ratings
Job Requisition Management7.1160 Ratings7.7127 Ratings
Company Website Posting7.1158 Ratings7.8131 Ratings
Publish to Social Media6.6123 Ratings6.9102 Ratings
Job Search Site Posting6.9143 Ratings7.2127 Ratings
Duplicate Candidate Prevention6.2137 Ratings6.7108 Ratings
Applicant Tracking6.8166 Ratings7.7141 Ratings
Notifications and Alerts6.3168 Ratings6.7144 Ratings
User Ratings
PaycomPaylocity
Likelihood to Recommend
6.8
(332 ratings)
6.6
(332 ratings)
Likelihood to Renew
8.0
(16 ratings)
7.6
(20 ratings)
Usability
7.1
(19 ratings)
7.6
(11 ratings)
Availability
9.1
(1 ratings)
9.0
(2 ratings)
Performance
8.2
(1 ratings)
5.0
(2 ratings)
Support Rating
9.3
(56 ratings)
1.7
(38 ratings)
In-Person Training
6.4
(1 ratings)
-
(0 ratings)
Online Training
7.3
(1 ratings)
9.1
(2 ratings)
Implementation Rating
6.1
(7 ratings)
6.4
(4 ratings)
Configurability
5.5
(1 ratings)
-
(0 ratings)
Ease of integration
5.5
(1 ratings)
-
(0 ratings)
Product Scalability
5.5
(1 ratings)
-
(0 ratings)
Vendor post-sale
4.9
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.4
(2 ratings)
-
(0 ratings)
User Testimonials
PaycomPaylocity
Likelihood to Recommend
Paycom
I have used a lot of different HRIS systems over 23 years in HR. Paycom is by far has the most comprehensive suite of options that is easy to use for end users and administrators. Their support is top notch in the industry, from helping you with setup and implementation to troubleshooting issues. Paycom has dedicated staff for you to reach out to at any time that are knowledgeable and work towards resolutions.
Read full review
Paylocity
Overall, Paylocity is a good platform and the implementation process was great. I would recommend it to anyone wanting to have all of their HR process and employee data in the same platform. I would not recommend it to those wanting to go deep on the recruiting and onboarding process
Read full review
Pros
Paycom
  • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
  • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
  • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
  • Received thorough personal instruction/training on the use of the online software program.
Read full review
Paylocity
  • Customer Support. While I have not and typically don’t speak with our actual account exec. Going through the support line is easy and I’m usually connected very quickly.
  • User experience is simple and easy. Employees are able to navigate through the site with little guidance and it’s very intuitive
  • Onboarding is easy to navigate and easily automated.
Read full review
Cons
Paycom
  • I would like to see a extra time given for training to employer and employees before going live for the first payroll process without the pressure of a definitive start date. I was told we would be charged additional fees if we could not start on the date we decided on and then was dropped in the middle of my first payroll run because the client service had a pre arranged appointment with another client. The first payroll run was very chaotic and stressful. Please be sure your client is comfortable and ready before processing. And perhaps plan to spend that first entire Payroll day with them.
  • Would like to see more long-term client service assigned to our account. We have had ours change several times within the year and it just feels good knowing your going to call and speak with someone that knows you and/or your business well and can give a better educated answer based on your specific business needs.
  • We are having an issue with our 2021 taxes and a discrepancy between what was reported to the IRS and the SS admin. I have supplied all the 941 information from our previous payroll provider that was sent to the IRS. I can not seem to get a real good answer about the discrepancy yet. Hoping this will be resolved soon though. I wish we had open access to speak directly to a tax team member. Everything gets communicated between a client service rep and it is difficult when they do not understand the tax situation.
Read full review
Paylocity
  • Payroll implementation was not planned. This should take plenty of time asking questions and understanding needs. Instead, huge misses created additional work, which four months later is still not complete and still causing issues.
  • Mid-payroll functionality is a must. Employees start, leave, have babies, get raises, etc., in the middle of the pay period. This is how a business must operate - especially in an environment where labor shortages are common - and your software needs to handle it.
  • Time off accrual and tracking are abysmal. This needs to be streamlined, be easier for employees to use, easier for managers to use and must actually calculate the correct amounts. Currently we have to hand-calculate vacation payouts every time an employee leaves because the system is never up to date (by design, for some reason).
  • Your service team cannot help with programming errors and implementation issues. Our implementation team is now ghosting us, so we have no useful support. Requests for help correcting errors seemingly go into a black hole.
Read full review
Likelihood to Renew
Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
Read full review
Paylocity
The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
Read full review
Usability
Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
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Paylocity
Although it is fairly easy to use, there are some processes that just don't make munch sense. For example, if an employee has 2 bank accounts and the funds are returned from one account the process to reissue is TEDIOUS and confusing. Unless you want to PAY for Paylocity to do it for you. I think the manual process should be as easy for us.
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Reliability and Availability
Paycom
They are very dependable and I have never experience any outages
Read full review
Paylocity
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
Read full review
Performance
Paycom
It is a solid product and was out first payroll software that we have used
Read full review
Paylocity
It's so manual, not automated or intuitive.
Read full review
Support Rating
Paycom
Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
Read full review
Paylocity
The frustrations I have with Paylocity customer support are what drove me to leave a review in the first place so I can warn anyone considering purchasing this product. I really like the software and it has a lot of great features, but my complete distrust of their customer service has led me to rue the day I chose Paylocity to be our payroll vendor. For one thing, they are often slow to respond. That alone might be manageable, except even when I do get a response, half the time the answers are incomplete/not helpful, if not completely incorrect! Imagine waiting 90 days and paying thousands of dollars for a corrected W2 only for it to come back more incorrect than it was when you started, and not only that but they also made me question my sanity trying to convince me that they were correct when it was BLATANTLY wrong - and that's just one example! Sometimes you might be lucky to get a decent customer service rep using the chat help feature, but most of the time whoever you talk to does not seem to have any more knowledge of the system than you do. I am a patient person and I have a lot of grace for administrative errors (we're all human) but Paylocity customer service is consistently unreliable and sometimes unprofessional to boot. To their credit, the sales and implementation teams do seem really good. It seems like maybe they just can't retain good customer service reps. We've been through several account managers without ever having a good experience.
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In-Person Training
Paycom
They were a sales person and not really a good trainer.
Read full review
Paylocity
No answers on this topic
Online Training
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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Paylocity
They have great training tools!
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Implementation Rating
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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Paylocity
I would make sure you have a dedicated team at Paylocity to complete the implementation. We had staff from Paylocity quit and things were not completed properly. They dropped the ball so to speak on that portion of it. we have encountered multiple issues since then and are still not using the Time off tracking to its full capabilities.
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Alternatives Considered
Paycom
Paycom blows both Heartland and ADP away. No comparison. I had nothing but issues with the others and no issues to speak of with Paycom. I will recommend Paycom to anyone looking for a truly all-in-one provider.
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Paylocity
Our experience with APD was a mass of platforms that did not communicate with each other well, and ADP was much more expensive. There is no comparison between our experience with ADP and Paylocity. Paylocity offers compatibility with exceptional value.
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Scalability
Paycom
They are not able to meet our current needs
Read full review
Paylocity
No answers on this topic
Return on Investment
Paycom
  • We no longer have a full-time HR manager. The duties are split between a Controller and another manager-reduced costs-all in an $80,000/year savings.
  • Employee self-management of benefits enrollments eliminated manager support for the process. It's completely self-administered by the employee, probably saves 80 hours of administrative work at a minimum and eliminating any chance that management makes an error on the employee's record.
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Paylocity
  • Paylocity's poor service levels in the development of our PTO policies have INCREASED the time needed to manage the process exponentially and significantly DECREASED HR's credibility in the organization.
  • Benefits management is a disaster. We've been working for months on a reimbursement issue with the COBRA team that will result in us changing vendors.
  • Payroll processing is efficient and allows for necessary manual adjustments and the need for on-demand payrolls.
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