Paycom vs Paylocity

• Our sales rep. has answered all our questions and fulfilled our growing and changing needs.
• Paycom training for all employees was very easy to follow and the trainer was very professional
• When needs change, customer service reps are very friendly and eager to help

Read full review

• It has a very cool and easy to use recognition function called impressions. Instead of a simple instant message or email saying thank you, you can offer an impression saying thanks that can be categorized and made public the rest of the company when they access Paylocity. It's just a cool function that spreads thanks and engagement across the organization with little cost and effort.
• The self service portal for employees is easy to use as well. If you need to access vacation accrual and balances, PTO requests, pay check stubs, pay information, need to change your address or name, etc. it's very easy to find and navigate. You don't need to dig or click everywhere.
• The journal entry function is useful too for 1:1 meetings or check in meetings for manages and their direct reports. It gives an easy module to record notes, discuss topics, attach documents, or make notes of items that need to be followed up on. Not everyone here uses it, but it does help organize meetings and keep them on track.

Read full review

• I'd like to see the user and client login credentials managed as a true multilevel authentication instead of needing to log in to separate applications.
• I'd like to see a free SSO implementation.
• It'd be cool to see an API framework to allow more integration into other LOB applications. Expense management could flow directly from my corporate credit card accounts into Paycom if I had an API for expense management. (Example)

Read full review

• Customer service - although you do get a dedicated rep, they seem to change quite a bit. Additionally, responses have not been timely for us. We often find ourselves continually reaching out. When we do reach someone, it seems we get a lot of "I can't help you now, but let me find someone who can and get back to you", then no one does. We've gone around and around on several issues.
• It doesn't seem to be as customizable as it claims to be/should be. One tweak in the system and things seem to be thrown off. We've had issues, such as making pay rate changes, that seem to become bigger issues than necessary.
• We've had trouble with features/links either moving or no longer being visible. We've had employees who have trouble submitting PTO because the link is not visible. When they log in at a future time, it's there. It has been an odd issue no one seems to be able to explain.

Read full review

• The system saves us many man hours and salary costs due to the online capabilities of the program. I was able to reduce the admin staff by one full member just due to the lack of paper shuffling because of Paycom's documents section.

Read full review

• Paylocity has permitted our company to reduce the time commitment to payroll processing and enabled our company to reduce one position in our accounting department. It has also made our Human Resources department become more effective and reduce overtime costs.
• Paylocity's report allow for better measuring of expenses and better financial management.
• Through Paylocity, we are better able to serve our employees with real time information and easier access to their records at their immediate disposal.

Read full review