What users are saying about
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378 Ratings
155 Ratings

Paycom

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378 Ratings
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Score 7.4 out of 100
155 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Paycom

If you need a simple system to automate some of your payroll processes, Paycom may be for you. However, keep a close eye on your invoices as they are more than giving when it comes to charging additional fees for small things. The system is overall easy to use and is much like other payroll providers. It is a bit pricey, though and those additional fees add up fast.
Anonymous | TrustRadius Reviewer

Paylocity

We have a large and complicated payroll process which we were very excited that Paylocity was equipped to handle as long as we upload our payroll correctly. It is not, however, equipped to track these complex structures within the system because bonus metrics have to be tied to the position rather than the employee. Because of this, we have to use clunky custom fields with limited functionality
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Paycom
7.4
Paylocity
7.1
Employee demographic data
Paycom
7.5
Paylocity
7.0
Employment history
Paycom
7.9
Paylocity
7.2
Job profiles and administration
Paycom
7.5
Paylocity
8.2
Workflow for transfers, promotions, pay raises, etc.
Paycom
7.7
Paylocity
7.3
Organizational charting
Paycom
7.1
Paylocity
6.4
Organization and location management
Paycom
6.5
Paylocity
6.5
Compliance data (COBRA, OSHA, etc.)
Paycom
7.5
Paylocity
7.1

Payroll Management

Paycom
7.8
Paylocity
7.2
Pay calculation
Paycom
7.9
Paylocity
7.1
Support for external payroll vendors
Paycom
6.5
Paylocity
6.3
Off-cycle/On-Demand payment
Paycom
8.4
Paylocity
6.7
Benefit plan administration
Paycom
7.7
Paylocity
7.6
Direct deposit files
Paycom
8.2
Paylocity
8.0
Salary revision and increment management
Paycom
8.5
Paylocity
7.2
Reimbursement management
Paycom
7.1
Paylocity
7.4

Leave and Attendance Management

Paycom
8.2
Paylocity
7.4
Approval workflow
Paycom
8.4
Paylocity
7.8
Balance details
Paycom
8.0
Paylocity
7.1
Annual carry-forward and encashment
Paycom
8.0
Paylocity
7.3

Employee Self Service

Paycom
8.1
Paylocity
8.0
View and generate pay and benefit information
Paycom
8.5
Paylocity
8.0
Update personal information
Paycom
8.8
Paylocity
9.0
View company policy documentation
Paycom
7.8
Paylocity
7.6
Employee recognition
Paycom
7.0
Paylocity
7.6
View job history
Paycom
8.2
Paylocity
7.8

Asset Management

Paycom
4.4
Paylocity
8.2
Tracking of all physical assets
Paycom
4.4
Paylocity
8.2

HR Reporting

Paycom
6.5
Paylocity
6.7
Report builder
Paycom
7.0
Paylocity
7.6
Pre-built reports
Paycom
7.1
Paylocity
6.9
Ability to combine HR data with external data
Paycom
5.4
Paylocity
5.6

Onboarding

Paycom
7.3
Paylocity
7.5
New hire portal
Paycom
8.0
Paylocity
7.0
Manager tracking tools
Paycom
6.7
Paylocity
8.0

Performance and Goals

Paycom
5.5
Paylocity
7.9
Corporate goal setting
Paycom
3.9
Paylocity
7.6
Individual goal setting
Paycom
6.8
Paylocity
8.2
Line-of sight-visibility
Paycom
4.1
Paylocity
7.7
Performance tracking
Paycom
7.5
Paylocity
8.0

Performance Management

Paycom
7.4
Paylocity
7.9
Performance plans
Paycom
7.0
Paylocity
7.4
Performance improvement plans
Paycom
6.9
Paylocity
8.1
Review status tracking
Paycom
7.5
Paylocity
7.7
Review reminders
Paycom
7.7
Paylocity
8.0
Multiple review frequency
Paycom
7.7
Paylocity
8.3

Succession Planning

Paycom
6.6
Paylocity
7.5
Create succession plans/pools
Paycom
9.1
Paylocity
8.0
Candidate ranking
Paycom
6.7
Paylocity
7.4
Candidate search
Paycom
5.5
Paylocity
7.5
Candidate development
Paycom
5.1
Paylocity
7.2

Recruiting / ATS

Paycom
6.9
Paylocity
7.4
Job Requisition Management
Paycom
7.1
Paylocity
7.4
Company Website Posting
Paycom
7.3
Paylocity
7.5
Publish to Social Media
Paycom
6.7
Paylocity
6.7
Job Search Site Posting
Paycom
6.9
Paylocity
8.1
Duplicate Candidate Prevention
Paycom
6.5
Paylocity
8.0
Applicant Tracking
Paycom
6.8
Paylocity
7.8
Notifications and Alerts
Paycom
6.9
Paylocity
6.1

Pros

Paycom

  • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
  • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
  • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
  • Received thorough personal instruction/training on the use of the online software program.
Georgann Peiffer | TrustRadius Reviewer

Paylocity

  • It has a very cool and easy to use recognition function called impressions. Instead of a simple instant message or email saying thank you, you can offer an impression saying thanks that can be categorized and made public the rest of the company when they access Paylocity. It's just a cool function that spreads thanks and engagement across the organization with little cost and effort.
  • The self service portal for employees is easy to use as well. If you need to access vacation accrual and balances, PTO requests, pay check stubs, pay information, need to change your address or name, etc. it's very easy to find and navigate. You don't need to dig or click everywhere.
  • The journal entry function is useful too for 1:1 meetings or check in meetings for manages and their direct reports. It gives an easy module to record notes, discuss topics, attach documents, or make notes of items that need to be followed up on. Not everyone here uses it, but it does help organize meetings and keep them on track.
Anonymous | TrustRadius Reviewer

Cons

Paycom

  • Would like to see more options when creating a custom report
  • Clocking in 1 minute after the start of a schedule, takes away half an hour from the employee. We are consistently pushing the clock back one minutes so that employees don't lose that half hour. This only happens on our morning shift; not our Swing Shift.
  • On anniversary dates the system changes the vacation accrual but does not enter the additional lump sum of 40 hours vacation to the employee's account. We go in and enter the lump sum manually.
  • It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time.
Fran Bosch | TrustRadius Reviewer

Paylocity

  • The on-boarding area could be a bit less tedious- starting a new hire from recruit to hire is a bit tedious but you get used to it
  • The time clocks need to be hardwired to a running computer at all times- very old technology, even ADP lets us hardwire it to our network (so we do not have to rely on our clocks running on computer)
Suzy Vera, MBA | TrustRadius Reviewer

Likelihood to Renew

Paycom

Paycom 9.1
Based on 9 answers
The initial experience with Paycom was so bad that we decided we won't be renewing anything with them and will be terminating our business relationship mid year. Issues with the implementation, the support we receive from the implementation team and the production team has been just awful and it just doesn't meet our expectations nor what we were pitched during the sales meetings.
Samuel Rodriguez | TrustRadius Reviewer

Paylocity

Paylocity 9.2
Based on 6 answers
The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
Anonymous | TrustRadius Reviewer

Usability

Paycom

Paycom 8.3
Based on 14 answers
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity 8.0
Based on 3 answers
Paylocity provides a friendly user experience with large icons on the web interface to allow ease of use. There has hardly ever been an outage on the website; the uptime is superb! Our employees provide positive feedback on their experience with using Paylocity as their time, benefits, and payroll provider.
Kirk Lewis | TrustRadius Reviewer

Reliability and Availability

Paycom

Paycom 9.1
Based on 1 answer
They are very dependable and I have never experience any outages
Elizabeth Garvin | TrustRadius Reviewer

Paylocity

Paylocity 9.0
Based on 2 answers
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
Anonymous | TrustRadius Reviewer

Performance

Paycom

Paycom 8.2
Based on 1 answer
It is a solid product and was out first payroll software that we have used
Elizabeth Garvin | TrustRadius Reviewer

Paylocity

Paylocity 5.0
Based on 2 answers
It's so manual, not automated or intuitive.
Bonny O'Neill | TrustRadius Reviewer

Support Rating

Paycom

Paycom 7.6
Based on 51 answers
Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
Lee Ann Tipton | TrustRadius Reviewer

Paylocity

Paylocity 7.0
Based on 28 answers
Every time I call, their security is amazing. You have to provide company ID, your name, and your employee ID# so that they know whether or not they can speak to you or give you any information. When you have a question they are always available to walk you through whatever it is you are having trouble with. If they don't have an answer, they will take your information and get back to you in a timely manner.
Maria MARTI | TrustRadius Reviewer

In-Person Training

Paycom

Paycom 6.4
Based on 1 answer
They were a sales person and not really a good trainer.
Elizabeth Garvin | TrustRadius Reviewer

Paylocity

No score
No answers yet
No answers on this topic

Online Training

Paycom

Paycom 7.3
Based on 1 answer
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Samuel Rodriguez | TrustRadius Reviewer

Paylocity

Paylocity 10.0
Based on 1 answer
very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
Yolanda Dunleavy | TrustRadius Reviewer

Implementation Rating

Paycom

Paycom 5.5
Based on 6 answers
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Samuel Rodriguez | TrustRadius Reviewer

Paylocity

Paylocity 10.0
Based on 2 answers
The Implementation team members are very knowledgeable in their field and made this such an easier process
Yolanda Dunleavy | TrustRadius Reviewer

Alternatives Considered

Paycom

Paycom's time and attendance is fully automated, much easier:1. To use for employees and managers2. Make changes3. Add comments4. Approve timesheets5. Has built in drop down options6. quick tabs with accrual info, calc detail and audit detail7. Adds hours with a few click for payroll processing
Cecilia Terrazas | TrustRadius Reviewer

Paylocity

The ADP platforms did not allow us as much access to our data as Paylocity. We were constantly needing to reach out to the ADP support team to run reports or fix things within the system. With Paylocity, we have significantly more access, which leads to reduced wait times and higher efficiency. Employees have also found the self-service aspect to be leaps and bounds ahead of the prior ADP system.
Jason Magill | TrustRadius Reviewer

Scalability

Paycom

Paycom 5.5
Based on 1 answer
They are not able to meet our current needs
Elizabeth Garvin | TrustRadius Reviewer

Paylocity

No score
No answers yet
No answers on this topic

Return on Investment

Paycom

  • We've been able to automate a number of our processes as we've worked with Paycom. This has saved us a huge amount of time per pay cycle.
  • Since Paycom is easy to use all employees are glad to monitor their own accounts so that the Payroll staff doesn't have to follow up on minor items.
  • Due to the ease of use of Paycom our business has more than doubled in the last 2 years.
Jonathan Stankey | TrustRadius Reviewer

Paylocity

  • Paylocity has permitted our company to reduce the time commitment to payroll processing and enabled our company to reduce one position in our accounting department. It has also made our Human Resources department become more effective and reduce overtime costs.
  • Paylocity's report allow for better measuring of expenses and better financial management.
  • Through Paylocity, we are better able to serve our employees with real time information and easier access to their records at their immediate disposal.
Matt Brager | TrustRadius Reviewer

Screenshots

Pricing Details

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paycom Editions & Modules

Additional Pricing Details

Paylocity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paylocity Editions & Modules

Edition
Paylocity$2.001
  1. Per Employee Per Month
Additional Pricing Details

Rating Summary

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