Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.
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Paylocity
Score 8.2 out of 10
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Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
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Pricing
Paycor
Paylocity
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Paycor
Paylocity
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
Optional
No setup fee
Additional Details
Paycor's pricing for small, mid, and enterprise companies varies based on product bundle and company size. Because Paycor HR software is built to help businesses scale and grow, plans are based on the mix of HR products needed, and company size. Payroll is at the core of Paycor's offering, and their products are sold as a part of their payroll and HR platform.
From my recent evaluations, it seems like (from my lens/my company's needs) Paylocity seems to have moved ahead in terms of adapting to the workforce over the past few years + general updates. Because it wasn't my choice to switch from Paylocity to Paycor, I can't speak to how …
If your final decision comes down to Paycor and another vendor, it is likely Paylocity. If it's not, then you are comparing oranges to apples. Paycor and Paylocity are so similar that companies often struggle to pick the "best" one. The truth is, both will likely do what you …
Paycor definitely has a leg up on Paychex Flex. This is the system we went from to Paycor and it is much more basic with not as much opportunity for bundling data together and tracking information. Paychex did provide a dedicated customer service rep, which was very helpful, …
Paylocity was cumbersome and not very intuitive. I was constantly on the phone with them trying to figure out how to do something. I once called back 4 different times( because I didn’t believe the answer they gave me was how to do what I was asking), explained my problem the …
Overall, I prefer it to the bigger HRIS systems that I work with (ADP, Paycom, Paylocity) and would chose Paycor above those listed. I do prefer utilizing other Ben Admin Systems (Gusto, Rippling, Ease) for pulling general reports, usability, and customer service needs for …
The sales team was much better in terms of handling our needs, the products were overall better, and they have an extremely competitive price. We thought that Paycor was the best fit even though they were not the cheapest due to our needs and how they addressed them. It was a …
At the time Paycor was the best bang for our buck and was easier to operate than our previous platform.
Verified User
Manager
Chose Paycor
Overall, Paycor is a solid system that meets most of our needs. It offers a wide range of functionality and generally performs well. However, there are a few technical issues that create challenges, particularly within the onboarding module. From the few systems we have used, …
I prefer Quickbooks, it was the easiest system to process, approve, pay, and log. Taxes were easier however it was the most expensive and we were all told that the changes were being made.
Sales rep were really respectful. I felt with some other vendors they were a bit aggressive. The demo that was made in house was nice and the guy demonstrating it knew a lot about the system which made us more confident in the decision. Also, the ability of having all in one …
Verified User
Employee
Chose Paycor
There are areas of each application that stack up to Paycor. Paycor's advantage is the automation between platforms creating more accurate payrolls. Especially the efficiency in onboarding, BA and timekeeping.
Verified User
Director
Chose Paycor
Paycor is user friendly and includes reimbursement requests as part of the same platform to integrate with payroll. Paycor however, in my experience, is not as flexible as originally proclaimed. Just like most others evaluated, there is a lack of customization within the …
We selected Paycor because it checked all of our boxes regarding Customer Service, Payroll, ATS, Benefits, and Core HR. They still have a lot of improvements to make, but we are happy to feel appreciated and heard.
The system has very little down time and outside of annoyances …
We looked at many others as well in our search. Paycor checked off all our priorities of intuitive user interface, ease of use, customer service, reporting, and other services we will be using down the line.
We engaged on a system search for over a year. We left ADP for several reasons, like cost, lack of versatility, poor customer service, and every feature was more money. We evaluated Paycom and Paycor, but in the end HR, Accounting, and IT felt that Paylocity had all of the …
Paycor's home page or landing pages are automatic. Seems like Paylocity is always set to our bank info even though I have sought help to have it changed several times. Paycor landing page is very user friendly to help you navigate whatever you are looking to accomplish. There …
We used to use ADP and Paychex when we had a particularly problematic time with Paylocity. We looked into Paycor, but they're very, very expensive for what they were giving us too. So we stuck it out with Paylocity. We did get some extra involvement in that, like a support …
I would say that Paylocity is a significant upgrade from my experience with Paycor. I would say that it's a similar product to Paycom. The one thing I liked, Paycom did pay the PTOA little bit differently. It was in real time, but Paycom did not value us as a customer and they …
All the features of the bigger companies with the user friendly touch that smaller platforms have. The time and labor system is actually far superior than UKG and SAP and the Payroll is easier to run and maintain than ADP and Paycor.
We were with Paycor before coming over to Paylocity and we feel Paylocity is easier for our employees to use. Reports are easier to run to gather the information we need .
ADP is not great for small businesses (less than 100). An offering to Paylocity is significantly more expensive than Paylocity. ADP Customer service is not great and very frustrating to work with. Paycor is a bit more expensive than Paylocity and does not offer the same …
Paylocity is similar to ADP and seems to be getting more user friendly than Paycore. I hope that Paylocity continues to innovate and continue moving in the directions in advancements of the technology for an easier transition from paper and ledger books to having everything at …
The sales staff was very informative, listened to our needs, and presented us with this information without being pushy. Other companies seemed to be more interested in selling while losing track of our requirements. Our sales person was extremely informative and brought very …
Paylocity is 100 times better than both the mentioned companies. Their customer service wonderful to deal providing us with an reply back in a timely fashion, instead of waiting weeks to hear back about something. Paylocity also listened to our needs, and did not try to fit …
Paylocity has far surpassed other payroll companies that we have used in the past. Our sales rep not only did a phenomenal job of selling and pricing the product to us but remains available now, years after we first started using the product, for any questions or issues we may …
The simplicity of use and the organization of Paylocity is no match to anyone. Paylocity's customer service is above and beyond what any other provider has given to me in the past.
Paylocity seems to have a very comparable system to others I have evaluated. I like the personalized customer service that I receive when needed. I also like the ease of use and the many choices of timeclock availability. We are able to use tablets for the timeclock which cuts …
Cost and customer service was huge for us. We were pleasantly surprised by the cost. We think we are getting our money’s worth with this product. Customer service has been great with responses. If I have an issue that needs time to research, most of the time I get a follow up …
Paylocity’s customer service won us over. we also enjoy the ease of use and capabilities within the mobile app for our employees. we also appreciate the regular updates and improvements based on developments.
Paylocity was the easiest from an employee perspective and also had the most intuitive workflows from the HR side. The ability to create our own reports was very important to us and the open API has meant it is easy to use and integrate with our other solutions as we grow.
Paycor is well suited for an organization with a strong implementation team or who has the budget to hire a consultant to implement Paycor. Once the system is implemented, Paycor is great. If you are a smaller organization, we suggest starting with just 1-2 modules and working your way up from there as setting up everything takes time and resources
Paylocity is a very user-friendly system. It is very easy to learn and use. They offer features like Time and Labor, Payroll, integrations with other software and Human Resources benefits. They have an excellent onboarding process and feature recruitment right at your fingertips, so you do not have to go on so many job boards. I like their self-service portal because it allows our staff independence on clocking in and out as well as requesting paid time off and our staff can make their own corrections when they miss a punch on their time sheet or forget to clock in and out for lunch or during the day.
Payroll is made pretty easy. I love that we have the ability to log into payroll, we just upload the information from commissions, things like that where there are exceptions to a regular payroll run. It may make it very easy to do that, just a quick upload. Additionally, when we're in the payroll grid, it gives us the ability to just make quick changes to people's pay or their tax schedule, tax withholdings, things like that without having to go through a lot of different screens. It's just very easy to access just for the click of a button. Love that.
We talked about performance reviews, talked about payroll with benefits administration, it allows us to utilize EDI feeds with our benefit vendors so it creates a seamless, but we just enter the information into Paylocity and then it seamlessly provides that information to our vendors. That's been really helpful. And adjusting benefits is also very easy within Paylocity. I love the recent edition of compensation analysis information, so I'm able to go into the compensation module and look for jobs that are similar to a job title at our company. I can enter the job description, I give them what state that the person or the job is in, and it pops out compensation data. It gives me different options, so titles that might be similar. So if there's not something that's an exact fit, I'm able to find something really, really close. It's been a huge upgrade because before that I was having to use a different vendor and paying $400 per job and now it's significantly less expensive to Paylocity and I'm still getting great quality data. It's been very helpful.
The reporting capabilities of Paycor Recruiting are lacking. While there are some great features I would like to see more options for customization. The options to build my own report from SCRATCH with whatever fields I want/need would be a huge improvement. At this time, I have to finagle the reports to try and get what I need and often times I have to pull multiple reports and then do extra work outside of the system to end up with metrics close to what I’m looking for in the data.
The candidates search feature could use some improvement. In theory, the tagging system is a great idea but it leaves room for inconsistency and trying to search for a previous candidate who interviewed well isn’t always easy. This makes it harder to re-engage with people who could be a strong match for a new job opening.
Although the platform is very user friendly as far as ease of use and intuitiveness it can be VERY slow at times. There are days where the system moves at a snails pace and when there are multiple clicks to have to get to a specific spot in the system this can be very frustrating. This is especially try for navigating through job postings and candidate details.
Develop a full AP/AR process that integrates with the other financial tools like payroll, expenses, etc.
Have the platform DCAA compliant and have it audited so that companies can use it as a definitive government contracting platform.
Develop an improvement that would allow for Time and Labor integration and reporting to Medicaid for service providers so they don't need multiple systems.
Price point is the biggest driving factor. Paycor has made some strides in the customer service area and we've seen enough improvements that renewing our contract has become more a reality than a pipe dream. The system functions well and our employees are familiar with how it works, so to make a change would be a huge lift for our team
There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
Glitches. So many glitches. The customer service number provides basic troubleshooting, which doesn’t help; some issues take weeks to resolve, with no apparent reason why they occur. The system does not work on Safari. We have dealt with Payroll not working, which has caused a manual payroll to be run. Paycor representatives do not provide any assistance.
I would give it that overall rating because we implemented in 2023 and so although that may feel like a lot of time, it still is, we still have a lot to learn and so I'm optimistic that as we learn more that rating will increase.
I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.
It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
The online trainings are super helpful. They have user guides that you can read through, interactive training that will walk you through it as well as plain web based ones. I've actually never had an in-person training but all of the information you need can be found online. They also will do individual support training if you are struggling with a certain area.
The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
They seemed similar but Paycor was cheaper at the time. However, Paycor has so many fees they tack onto every invoice that may not be the case anymore. The support services supposedly were better at ADP but that was an unknown
We went through demos five years ago and we evaluated ADP and UKG in the past, and we used Paycor previously. In the past, I've used ADP and Kronos when it was still Kronos at other companies. So several different ones. One of the main reasons was that it was all one platform and you didn't have to log into other platforms for it to communicate with each other. Payroll talks to time that talks back to payroll and you don't have to log into anything separate. The reporting was also really easy and you didn't have to have a master's degree to do it.
I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
They are thorough, care about quality and success, take the time needed to implement properly, answer questions, build data feeds. A professional, caring, very skilled team there.
We can process Payroll in a 25% of the time that we previously could.
Scheduling takes 2 or 3 times as much effort as it did before.
Onboarding allows employees to do self-service but comes with a lot of questions from team members so it is net the same amount of time at the end of the day.
So when I first found Paylocity back in 2013 and was pitching it to the senior leadership company, my PowerPoint presentation, our return on investment was reducing errors in time and labor. We did paper time sheets back in the day back in 2007, 2008. So we were always running paper time sheets, Microsoft Excel or other standalone products, printing them out and hand keying them into a payroll system. So my ROI to our company was to save money and time on data entry and also to better manage the taxes. So we pay for the tax service, we're in 27 states having to manage that. Previously we were responsible for knowing what every state tax codes were, what every state tax compliance rules were. So with Paylocity we signed up for a tax service and that has been a huge return on investment.
