ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
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Paylocity
Score 7.8 out of 10
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Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
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Pricing
ADP Workforce Now
Paylocity
Editions & Modules
Essential
Contact sales team
Enhanced
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Complete
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HR Pro
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Payroll Essentials
Contact sales team
HR Plus
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Hiring Advantage
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Performance Plus
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No answers on this topic
Offerings
Pricing Offerings
ADP Workforce Now
Paylocity
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Required
No setup fee
Additional Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
I did not select ADP Workforce Now. It was in place prior to my arrival at my company. I did not work with Paylocity long enough to draw a conclusion. I do like ADP's interface much better.
Paylocity is a good little payroll system for companies under 250 employees. When you get over 250 employees and want to fully utilize their system, then Paylocity starts falling short of ADP very quickly.
I would hands-down pick ADP WOrkforce Now over Paylocity or Darwin any day of the week. I feel Paychex is pretty similar, so I wouldn't be mad if my company decided to switch to them.
More features, more efficient and cost effective. Paylocity has called me a total of 52 times from September to December, even though I have told them numerous times that we are not interested in leaving ADP, which makes me firmer in our decision.
Paylocity seems to be the only platform that I would consider over ADP. It seems to be more "whole" when adding a module. But WFN is more advanced and easier than the others.
ADP Workforce Now is simply way more user friendly than Paylocity, with a much simpler and more modern looking UI, for both users and Admins. Paylocity's interface was just way too complicated and old looking, for that alone we decide to go with ADP Workforce Now to avoid …
The easy of use and multiple reporting areas as well as the information saved and archived makes it nice for back end reporting. The classes and the suggestion of classes available to everyone is great. Having supervisors that can track and approve their own time cards as …
We have seen demos from several other companies and it always comes down to costs and features for us. The features and benefits of ADP are amazing. ADP has so many more features of the program than the others were able to offer. The added features that ADP has over the others …
The other 3 are far more simplistic in the long run with fewer processes. However, they do offer fewer services. I believe they are more valuable resources for small businesses.
Those are the companies I've used in the past. I wasn't working at CNOB when Paylocity was chosen. But Paylocity is 1000 times superior to the two programs I used in the past! There are no secret codes for deductions or earnings; payroll registers are easy to read, and it's …
Senior Human Resources Management System Specialist
Chose Paylocity
I think payroll processing in Paylocity is much simpler than with either ADP or Paychex. Having the pre-process view and the ability to make corrections easily makes processing payroll much more straightforward than with either of the other products I have worked with. The …
I really liked Insperity because we had a dedicated service rep who knew our business, and we built a good rapport. I liked ADP because their service reps were knowledgeable.
Friendlier user interphase. It is easier to automate manual, time-consuming tasks and customize workflows to streamline all the areas of the organization. It keeps employees connected Effortlessly, with communication and collaboration tools they actually enjoy using. Paylocity …
Paylocity is much better with customer service and listening to my needs. I went with Paylocity because ADP was not doing what they promised to me when I signed on with them. And, they were very bad at communicating with me.
We were very close to selecting Proliant or Rippling. Proliant because their customer service was superior to any of the other platforms we looked at. They were so much more personable and ready to work with us. However, we chose Paylocity because Proliant didn't have many …
The employee interface is easier for employees to use and understand. Provides them with the access needed to edit their information. Encourages employees and managers to participate in different areas, such as performance reviews and time keeping. The ability to track …
In my opinion, Paylocity appears modern and sleek and easy to use. In time and in my experience, their customer support has become almost entirely useless
Everything is included with Paylocity. I am not paying for each service. I make a call and understand the person I am speaking with. Paylocity's system is truly user-friendly. Reporting gives you precisely what you are looking for without having to customize for hours to get …
I have been with my current employer for less than a year. Coming into a Paylocity environment for the 1st time I am impressed with what Paylocity has to offer. I would like to see Paylocity offer an in person "Meeting of the Minds" style meeting for networking and learning …
Paylocity has nothing on ADP at all, especially when it comes to customer service for the client administrator. Paylocity is 100x better than Kronos. Paylocity was already implemented at my place of employment when I started. Also, ADP is significantly higher in price than …
If you are looking to automate processes and have the system handle administrative, boring tasks this is the system for you. They are continuing to evolve and are coming out with improvements constantly. Have a suggestion on an improvement they will listen and consider implementing.
Paylocity works well for our organization. Ease of use for our managers and employees is very important. Makes it easier for us in HR to manage. Time and attendance works very well. Efficient and effective. Payroll runs very smoothly. We appreciate the performance and compensation module for tracking employees performance, journals and getting feedback and annual compensation.
I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly.
Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update.
A candidate being able to save progress on their application is really a must as they can't leave and come back to their application without having to restart, i.e. if they need to get a phone number for a reference for example.
Could use more room in entering the job for internal notes.
Quirky when doing cut and paste of job details that leaves spaces that aren't in the document being pasted.
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
Overall, in my experience, Paylocity has been easy to use for both staff and administrators. First, the staff has an application and inputting Paid Time Off is easy to do. I then get an alert on my app and I am able to approve it on the spot from my app that gives me access as an employee and an administrator without having to use multiple apps or logins. As an administrator I think the portal is easy to use, Paylocity did a great job showing me tools and rolling out training classes before rollout.
Paylocity support is always available and I never have to wait endlessly on hold. If our dedicated account manage is not available, there is an entire team assigned to our account. Every one of them is knowledgeable about our organization and Paylocity's process.
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success
Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.
We honestly had a program that only kept track of our Demographics, salaries, etc. then all of our Payroll was done on paper with paper leave slips etc. When I saw Paylocity, I was very excited about how easy it is/would be to use. [...] Our Paylocity rep that I spoke to was super GREAT in the explanation of Paylocity and I didn't even shop around much.
It handles very well with very sensitive data of a company especially of employees. Even provides HR services regarding recruitment services like recruitment, providing notification, even handles increment cycle of employee, any awards achieved by employees. All of this services are handled by them in very efficient way.
ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
Definitely more consistent processes. Everything is very user friendly and it reduces the amount of time it has taken us in the past before we started using Paylocity. Everything flows super smoothly.
We have an improved retention since we have used Paylocity. Before hand, many employees thought it was difficult to find anything like tax forms, pay stubs, benefit elections, etc. when we used other platforms before we implemented our data into Paylocity.
Costs have been reduced and the decision-making process has improved and got quicker. Before Paylocity, it would take at least a week to get a salary increase approved, or a job title change approved. Now, it take less than a day and is super easy.
