Pega Customer Decision Hub vs. Survicate
Pega Customer Decision Hub vs. Survicate
Product | Rating | Most Used By | Product Summary | Starting Price |
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Pega Customer Decision Hub | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month | |
Survicate | N/A | Survicate is survey software for getting continuous customer insights at scale. It can be used to measure customer satisfaction (CSAT), track an organization's Net Promoter Score (NPS), get website feedback, or test product-market fit. Survicate supports any use case related to collecting and managing customer feedback. Survicate can be used to: • Create customized surveys and start getting customer feedback within minutes • Run surveys where they are needed: via email… | $0 per month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Additional fees apply for additional users and domains. The price of the Scale plan is negotiated individually and depends on the number of monthly responses needed and possible custom needs, including integrations. | ||||||||||||||
More Pricing Information |
Pega Customer Decision Hub | Survicate | |
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Survey Format & Appearance |
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Survey Reporting & Analytics |
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Pega Customer Decision Hub | Survicate | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Qualaroo Score 6.7 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Medallia Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Pega Customer Decision Hub | Survicate | |
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Likelihood to Recommend | 8.0 (9 ratings) | 8.1 (6 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (2 ratings) |
Usability | - (0 ratings) | 7.6 (2 ratings) |
Support Rating | - (0 ratings) | 6.2 (2 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (1 ratings) |
Pega Customer Decision Hub | Survicate | |
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Likelihood to Recommend | Pegasystems | Survicate |
Pros | Pegasystems | Survicate |
Cons | Pegasystems | Survicate |
Likelihood to Renew | Pegasystems No answers on this topic | Survicate |
Usability | Pegasystems No answers on this topic | Survicate |
Support Rating | Pegasystems No answers on this topic | Survicate |
Implementation Rating | Pegasystems No answers on this topic | Survicate |
Alternatives Considered | Pegasystems | Survicate |
Return on Investment | Pegasystems | Survicate |
ScreenShots | Pega Customer Decision Hub Screenshots | Survicate Screenshots |