Likelihood to Recommend Any site with e-commerce should have reviews if possible, to give users the confidence necessary to click "add to cart." PowerReviews is easy to implement and has highly customizable display possibilities. I would recommend them to a mid to large enterprise looking for a scalable solution. Small businesses might be able to use a more stripped down tool.
Read full review I have a skincare mini set and would like to partner with Sampler. However, they cannot come up with an immediate solution to suit my sampling needs. This means that their operations are sometimes limited by their current capacity. If the product is of small size, it seems that they are always ready for service.
Read full review Pros PowerReviews does a good job at flagging responses so there isn't anything inappropriate on our website. PowerReviews provides a nice "snapshot" of reviews with an average rating, recommendation percentage, and the main pros and cons. Making it quick and easy for the customer to get overall information. It is easy for customers to leave reviews. There is a good amount of open-ended questions as well as options that customers can choose from. The system is customizable to fit our needs. Read full review The sampler provides great quality sample products with blazingly fast delivery, ensuring we can try various products whenever we want. I get to try new brands without wasting the whole product if I don't like using the product. So it is eco-friendly in that way by reducing chemical waste. It helps the professionals who are in business administration responsibility, to make a perfect and apt purchase, without any miss. One get to learn about a lot of new products, trying them and end up being loyal to the brand/product. So Sampler helps in establishing the necessary customer acquisition part for a new brand. Read full review Cons If you lack basic coding knowledge (or don't have someone on your team to set this up) it may be a bit of a challenge to get started. The backend has a bit of a learning curve to it, but can be worked through easily with persistence. Read full review The number of membership tiers should be increased so that users can select from a wider variety of monthly samples. Items that are popular quickly disappear. Item tracking could be improved. Emails are sometimes delayed/slow. Read full review Support Rating The team over at PowerReviews was always very helpful with us and our customer service team. They responded to any questions we had quickly.
Read full review Alternatives Considered My experience was with simple software like Google My Business, but for some Reviews & Ratings, it was good enough and supplied my demand. Once the Google world is one of the bests environments for initial and small businesses, I think using their tools someway we can sound better. If it's not the case PowerReviews will serve as well.
Read full review The market for sample-type websites is very fluid. There are many companies that pop up one day, then all of a sudden disappear. Sampler has been around for multiple years and has kept the same business model. They're not perfect, but their longevity and their relaxed nature with reviews are why many like them. Whereas other sample and review outlets require customers to write reviews or have items that many customers simply do not want.
Read full review Return on Investment Custom components and PowerReviews API can display positive customer feedback from an element. In return for honest reviews and answers to customer questions, we provide genuine and authentic feedback and let customers strain new products. Syndicated reviews help customers see how products work in real life, which increases trust in our website/business and the products and boosts conversions. Read full review It allows me to learn about new products before I buy them It gives me confidence in purchasing products that I have already tried. I help companies to improve the experience and appearance of their products. Read full review ScreenShots