Likelihood to Recommend It is VERY important to make sure you think through the map for how your system should be configured. Time spent carefully determining exactly how you want it laid out and how you will use the system will make your implementation and roll out much more successful. You should understand how your process currently works and determine any preferred process changes before your implementation.
Read full review Responsive (formerly RFPIO)
In my opinion, RFP360 is well suited for any mid-to-large-scale RFP/Search project. It is probably overkill for smaller, less extensive projects, and time required for setup might outweigh any potential efficiencies.
Read full review Pros Document Repository with standardized Folder Structures: Privia has the ability to create customized & standardized Privia workspaces with set training documents and folder structures as a foundation for each project. This helps assure that the process remains intact without jeopardizing quality throughout the lifecycle of each project / proposal. Customized Workspace Permissions: Privia allows the Workspace owner to maintain control over who is able to view, edit, add / remove documents, add / remove additional users, etc. This is particularly helpful when dealing with classified information such as financial data, as well as ensuring that corporate strategies are protected when it comes to subcontractors. There are many instances where subcontractors would like to share certain information with the prime, but would like to keep their data separate from other subcontractors also working on the same project / proposal. Commenting / Editing and Lock Feature Tools: Privia has the ability to allow multiple users to comment and edit upon the same document simultaneously. This is highly useful when it comes to proposal review teams. At the end of each review team, the comments are consolidated and the document lead can lock the document for editing so that no changes may be made while the comments are taken into consideration, accepted, or rejected. Read full review Responsive (formerly RFPIO)
Sleek, modern design Fast to use Efficient CSM team walking you through steps Upload past RFPs to pick and pull Read full review Cons When using the pure web version of Privia (that is, without installing the thick client on a PC), the comment feature is null and void. This is because without the thick client installed, the pure web platform cannot interact with MS Office products. This creates hassles during reviews when users show up with a laptop and don't have permissions to install software. Read full review Responsive (formerly RFPIO)
Handle PowerPoint Templates Detect duplicates before saved Nothing else Read full review Likelihood to Renew Privia has proved, uniformly, to be an asset. I look forward to my next experience with it. While, as I stated, users can feel advance trepidation when using Privia, those problems evaporate immediately when Privia is activated.
Read full review Responsive (formerly RFPIO)
This tool has been fantastic as we have revamped our RFP process. We are much faster and far more efficient.Our win rate is up, but I am not 100% sure this is the cause, but I love to see it. The customer support and training are also fantastic. Thumbs up!
Read full review Usability It is very intuitive and I found it very easy for my decidedly non-technical users to work with. Training was quite easy even for technophobes or complete newbies. I have a team of about 500 users on this system who are primarily writers and project managers, frequently not computer savvy at all.
Read full review Responsive (formerly RFPIO)
Very easy to navigate and use. Very intuitive user interface
Read full review Reliability and Availability We rarely, if ever, had unplanned outages when we were using Privia. When we did, our support staff were attentive and quick to resolve the problem no matter the hour.
Read full review Responsive (formerly RFPIO)
Support Rating Each company is assigned an account manager whom you can contact directly with any questions, comments, and/or concerns. You may contact them directly via email and they will submit a ticket via their system for you or you can submit a ticket through their system and they will contact you immediately. All issues are resolved in a highly timely manner, and the customer service is impeccable. All accounts folks are well-trained from a customer service and technical standpoint and will escalate the issue as necessary depending on their expertise - though, that is rarely a necessity. Should they be unavailable, you will be notified prior to their leave / departure and assigned a secondary contact in the meantime. Overall, I was beyond impressed with Privia's customer support services.
Read full review Responsive (formerly RFPIO)
Excellent support during the training process. Since we were onboarded, we have not had too many questions, but when we did, they were answered promptly and thoroughly. We have been very satisfied.
Read full review Implementation Rating It is critical to plan your implementation carefully and take the time to understand the product. You have to make sure you get the initial set up and design correct so that the tool supports your business practices. If you do this up front, you can have a very successful and easy implementation.
Read full review Responsive (formerly RFPIO)
onboarding and training were great
Read full review Alternatives Considered Its been too long since we did our due diligence, I don't even remember the names of the competitive products. Privia stood out at the time and meeting users at their annual conference was a strong reference for the product.
Read full review Responsive (formerly RFPIO)
I was not involved in the process of selecting RFP360 for our firm, so I am largely unfamiliar with competitors. I am, however, quite pleased with RFP360 as a user, and am confident that my colleagues who were responsible for making the decision were thorough and discerning.
Read full review Return on Investment Increased employee efficiency is #1. For example, without having to manage cumbersome piles of separate, track changes comments and revisions, Privia saves time and money in the review process. Improved reporting. Privia's web interface and pipeline management capabilities allow for generation of customizable reports to garner greater visibility and insight into business development activities. Overall the product is a bit expensive and robust for some smaller businesses, though the functionality is definitely worth the cost. Read full review Responsive (formerly RFPIO)
Quicker RFP turnaround time leads to money saved. Better RFP responses lead to more closed business. Better team alignment lead leads to high efficiency. Read full review ScreenShots