TrustRadius

ProProfs Chat vs. tawk.to

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ProProfs Chat
Score 9.8 out of 10
N/A
ProProfs Chat is a solution that allows online businesses to engage in open communication with their website visitors. This live chat tool helps organizations of varied sizes to connect with visitors in a similar way they would do in a physical store. ProProfs provides an easy, quick way to engage with website visitors, letting a business monitor their visitor activity - see what visitors are browsing, answer their questions in real-time, resolve their problems and much more. The tool…N/A
tawk.to
Score 8.7 out of 10
N/A
Tawk.to headquartered in Las Vegas offers a live chat tool, allowing users to monitor and chat with the visitors on a website, within a mobile app or from a customizable chat page.N/A
Pricing
ProProfs Chattawk.to
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ProProfs Chattawk.to
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$29 No setup fee
Additional Details——
More Pricing Information
Community Pulse
ProProfs Chattawk.to
Top Pros
Top Cons

No answers on this topic

Best Alternatives
ProProfs Chattawk.to
Small Businesses
Gist
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Score 9.6 out of 10
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Score 9.6 out of 10
Medium-sized Companies
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Score 10.0 out of 10
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Enterprises
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Score 10.0 out of 10
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Score 10.0 out of 10
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User Ratings
ProProfs Chattawk.to
Likelihood to Recommend
-
(0 ratings)
8.1
(4 ratings)
User Testimonials
ProProfs Chattawk.to
Likelihood to Recommend
ProProfs
No answers on this topic
tawk.to
We have been able to increase our "real world" presence on our website, providing users with support and sales guidance when they need it the most – when they have a question. It provides the extension for free. Furthermore, tawk.to provides tracking solutions for your website, allowing you to see how many visitors visited your site and how long they stayed. You can also see which locations follow your webpage. The low-footprint, web-based solution is simple to install and use (in most cases), and it provides insight into the effectiveness of our web pages and sites.
Prem Bhatt | TrustRadius Reviewer
Prem Bhatt
Growth Marketer
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Pros
ProProfs
No answers on this topic
tawk.to
  • Live Chat
  • Knowledge base / Ticket system
  • Internal Communication with team
Verified User
Anonymous
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Cons
ProProfs
No answers on this topic
tawk.to
  • It would be great to be able to quickly access pre-prepared responses directly from tawk.to.
  • It would be great to be able to link directly to email so you can send templates to contacts.
Verified User
Anonymous
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Alternatives Considered
ProProfs
No answers on this topic
tawk.to
tawk.to offers free basic live chat with no restrictions. I mean, before you go straight to Intercom, try tawk.to first. Sure, other platforms have a better feature set and more customization options, but all of them seem prohibitively expensive for a small business, especially when most aren't even sure if live chat is for them in the first place. tawk.to is a good platform for figuring that out. tawk.to provides me with exactly what I require, with no hassles and plenty of power. There has never been a problem with uptime or service.
Prem Bhatt | TrustRadius Reviewer
Prem Bhatt
Growth Marketer
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Return on Investment
ProProfs
No answers on this topic
tawk.to
  • Engaging with customers directly with live chat.
  • Gather customer data for live chat support.
Verified User
Anonymous
Read full review
ScreenShots