Likelihood to Recommend
QuickBooks is a great way to manage your business finances and payroll. Even though there a things that are not perfect the software or product is the best I've experienced for small businesses. I highly recommend QuickBooks Online Advanced. It allows small businesses to manage inventory and utilizing the POS system works for many businesses. I don't have a need for the POS but I have heard good things about it.
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If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
Read full review Pros QuickBooks Online Advanced has all that is already in Plus, with the popular ability to track by classes. It has a lot of exclusive features. First to mention reporting. QuickBooks Online Advanced performes batch invoice import. QuickBooks Online Advanced allows custom permissions for individuals. A dedicated account team, features for advanced business analytics, accounting employee expenses, other workflow automations and more. Steffen Jäschke
Projektspezialist bei Steffen Jäschke EinzUnt Physik, Berechnungen
Read full review Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally. The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing. The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel. Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system. The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month. Read full review Cons Extremely slow data entry rates for all forms: invoices, sales receipts, POs, bills, bill payments, checks, and deposits. If you are heavy into data entry like this, QB desktop will run circles around QB online. Need to refresh browser tabs containing reports, transactions, and reconciliations because they do not automatically update after entering or changing a transaction. This requires you to monitor the app to be sure the information it is giving you is accurate or at least makes sense after you make entries or adjustments. Inadequate tablet/phone app -- very limited functions, especially for a business owner. A quasi-desktop/cloud interface app for QB Online that in the past caused blue screen errors for me, requiring uninstallation. Quality of support varies SIGNIFICANTLY depending on time of year, current onshore or offshore strategy of Intuit, and organization of support delivery. Extremely weak support and willingness to stand by their merchant services, in one case causing a month-long delay to receive payment on a check from a regular customer who banked at the same bank as me. And the CEO's office could not resolve either. Loyalty to customers and advisor networks has consistently decreased. Costs continue to rise, well before our recent inflationary period, roughly doubling in about 5 to 6 years. Will sell your employees' salaries to credit monitoring services without your actively taking steps to prevent. "Anonymizes" your business' performance data to share with other business owners, including your competitors. It is unclear how much is shared and to what depth. You cannot opt out. If you don't know what you are doing, or if your bookkeeper doesn't, you can create one helluva mess. Introductory offers for product set-up and advice (from Intuit directly) are weak. For implementing QBO you really need training from someone who can work directly with you on your books. This is increasingly true as you move up the ladder of product complexity/function. Software look, feel, and feature changes that happen with no real notice of what is coming and its impact on your work flow. Read full review Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error. The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US. On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing. The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math." It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles. The software is used by so few people that there is concern that we might never find a skilled bookkeeper. Read full review Likelihood to Renew
QuickBooks Online Advanced is not like any other accounting software. With how great the software is now, I would definitely renew QuickBooks Online Advanced
Read full review Usability
QuickBooks Online Advanced is great and effective. I use it for almost three months and it definitely does their job
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Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
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The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
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The online training was easy to follow and understand. The online training gave us the specific instructions to follow
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I dont have any
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QuickBooks Desktop provides slightly more features and functionality, at the cost of disk space and the lack of cloud access. We chose the Online version of this software as the accounting and finance staff travel frequently and may access information remotely. QuickBooks provides significantly less features and functionality than Oracle NetSuite, but it comes at a fraction of the cost. As a smaller startup, NetSuite is not affordable for us at this time.
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We had a lot of problems with
, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
Read full review Return on Investment I know where are bank accounts stand all in one place. I know who has paid me, who has yet to pay me, and the amount of invoices outstanding and how much I can expect to earn in a month. Quickbooks keeps me organized in every aspect of the business. Read full review Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc. Flexibility makes Zoho Books great! Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas. Read full review ScreenShots