Rapidbott vs. Yellow.ai

Rapidbott

Yellow.ai

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Rapidbott	Score 0.0 out of 10	Mid-Size Companies (51-1,000 employees)	A platform used to build and launch conversational chatbots without coding. Users can engage their customers 24/7 over 12+ social channels. It features a drag & drop flow builder to build advanced conversation flows without coding.	$0 14 Days Per Workspace
Yellow.ai	Score 8.2 out of 10	N/A	yellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite.	N/A

Pricing

Rapidbott

Yellow.ai

Editions & Modules

Sandbox Plan: $0
14 Days Per Workspace
Starter Plan: $30
per month Per Workspace
Growth Plan: $60
per month Per Workspace
Pro Plan: $99
per month Per Workspace

No answers on this topic

Offerings

Pricing Offerings
Rapidbott	Yellow.ai
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

—

Contact vendor for pricing information.

More Pricing Information

Features

Rapidbott

Yellow.ai

Chat Analytics and Reports

Comparison of Chat Analytics and Reports features of Product A and Product B
	Rapidbott - Ratings	Yellow.ai 7.7 1 Ratings 3% below category average
Chat history and transcripts	00 Ratings	8.01 Ratings
Chat reporting	00 Ratings	8.01 Ratings
Chat and web analytics	00 Ratings	7.01 Ratings

Best Alternatives
	Rapidbott	Yellow.ai
Small Businesses	Smith.ai Live Website Chat Score 9.0 out of 10	Smith.ai Live Website Chat Score 9.0 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Rapidbott	Yellow.ai
Likelihood to Recommend	- (0 ratings)	8.1 (3 ratings)

User Testimonials
	Rapidbott	Yellow.ai
Likelihood to Recommend	Rapidbott No answers on this topic	Yellow.ai I guess well suited for all kinds of use cases, scenarios across the industry, geography, businesses, etc. Incentivized Verified User Anonymous Read full review
Pros	Rapidbott No answers on this topic	Yellow.ai Web integrated chat bot WhatsApp bot Good support from YM team Transparent dashboard for analysis Incentivized Lekha Tharoor Digital Marketing Manager Read full review
Cons	Rapidbott No answers on this topic	Yellow.ai Integration to ticketing platforms can be too technical hence there should be an option for easier configurations It can be a challenge sometimes to compute for deflection as the terminology and computation are different e.g. in Yellow.ai it’s based on number of conversations whereas for Zendesk it’s based on # of chats and or tickets. We would love to see further insights on chatbot performance i.e. sentiment analysis and the likes. John Epok Pascual Regional Platforms Lead Read full review
Alternatives Considered	Rapidbott No answers on this topic	Yellow.ai The main factor was use cases implemented elsewhere in the BFSI domain besides competitive cost & implementation timelines. Incentivized Verified User Anonymous Read full review
Return on Investment	Rapidbott No answers on this topic	Yellow.ai there was around 15% growth in customer engagement 15% growth in customer retention more satisfied customers less missed communications from customers Incentivized Lekha Tharoor Digital Marketing Manager Read full review
ScreenShots	Rapidbott Screenshots