Likelihood to Recommend Rydoo (formerly Cardwise)
I would recommend it for someone who wanted to track reimbursed expenses
or credit card expenses, but there is not enough in Rydoo to work with these two distinct categories of items separately. It is not a good fit for someone looking to have their expenses seamlessly reimbursed (like
Expensify ). I do recommend it if you need to work with multiple currencies, because it makes that easy.
Read full review We reviewed several expense report systems at the time and found that Suti Expense had the features that we needed for our organization. Most of our users are in-house employees that use the system 2-3 times a year. The pricing model that they provide allows us to only pay for the users that file an expense report in that month. No management by IT or Finance.
Read full review Pros Rydoo (formerly Cardwise)
Saves recent accounts so you do not have to search for them each time you are adding receipts Matches transactions quickly Reads receipt details accurately Read full review Tracking Duplicate Receipts for Audit Mobile App for instance receipt capture Easy System for submission and approval of expense reports Read full review Cons Rydoo (formerly Cardwise)
Support responsiveness. Features to detail what has actually been reimbursed vs. what has been reported. More flexibility in setting approval flows. Read full review Integration was slow Customized reports cannot be accomplished No way to grab exact data based off of finance needs (restricted on what is reportable) Read full review Support Rating Rydoo (formerly Cardwise)
When Rydoo is responsive, support is just fine, but there have been times when our requests for support have gone unanswered for more than a day when their queue has indicated response times much shorter than that.
Read full review Alternatives Considered Rydoo (formerly Cardwise)
Expensify was easy to use too but I feel like Rydoo does a better job of capturing receipt info with less work on the users end. Also with Rydoo you don't have to create a report, you can just submit expenses as you go. With
Expensify you had to create a report first which added extra unnecessary work with no benefits.
Read full review We choose to go with suti expense because of the options. GSA Per Diem was important to us and many of the other vendors did not have a GS A feature We also needed to be able to calculate Mileage which Suti Expense does. with Google Maps. Suti Expense also gave us the option to have Customized fields Suti Expense also allowed us to use existing O365 SSO for username and password. No additional support needed from IT
Read full review Return on Investment Rydoo (formerly Cardwise)
Rydoo saves time, which saves money. I'm able to make and check expenses quickly. Rydoo was easy to learn and integrate. It didn't require lengthly training so it smoothed the onboarding process for new hires. Rydoo centralizes internal communication about specific expenses, since you can leave comments. Read full review Reduced the number of hours to process Expense Report Gave approvers the ability to review actual receipts of expenses Time to process expense for employee reduced to approximately 1 hour for all parties Read full review ScreenShots