What users are saying about
15 Ratings
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Top Rated
266 Ratings
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Stripe

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Top Rated
266 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

    Payment Gateways

    Sage Pay

    Feature Set Not Supported
    N/A
    3.3

    Stripe

    33%
    Stripe ranks higher in 6/6 features

    Fraud Detection

    N/A
    0 Ratings
    1.0
    10%
    2 Ratings

    API or SDK

    N/A
    0 Ratings
    3.5
    35%
    2 Ratings

    Recurring Payment Support

    N/A
    0 Ratings
    5.0
    50%
    2 Ratings

    Billing and Invoicing Support

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Global Support

    N/A
    0 Ratings
    3.5
    35%
    2 Ratings

    Payment Form Acceptance

    N/A
    0 Ratings
    1.0
    10%
    2 Ratings

    Attribute Ratings

    • Sage Pay is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Sage Pay

    90%
    4 Ratings
    8.0

    Stripe

    80%
    86 Ratings

    Likelihood to Renew

    Sage Pay

    N/A
    0 Ratings
    10.0

    Stripe

    100%
    2 Ratings

    Usability

    Sage Pay

    N/A
    0 Ratings
    10.0

    Stripe

    100%
    2 Ratings

    Support Rating

    Sage Pay

    N/A
    0 Ratings
    9.8

    Stripe

    98%
    30 Ratings

    Implementation Rating

    Sage Pay

    N/A
    0 Ratings
    10.0

    Stripe

    100%
    1 Rating

    Likelihood to Recommend

    Sage

    This tool is most usable when used in parallel with Sage's accounting management software, as with other accounting systems it can generate errors, leaving room for other credit card payment processor alternatives to exist and be preferred by other potential users for their overall performance. It is promising the ability to develop transaction reports in summary or detailed form, resulting in a better management of income to then make the distribution of budgets in the company, thus achieving better planning and performance of our work. This service allows the processing of payments through touch screen card devices at POS points of sale without having to be sitting at your laptop, fortunately with face to face payments companies with fixed establishments can get their money faster, which constantly benefits the flow of money.
    Read full review

    Stripe

    Stripe is very suitable for small businesses. They provide you with a nice portable CC scanner when you sign-up. If you have an eCommerce store Stripe will most likely be compatible with it. Even if you have a more custom site built using Wordpress/WooCommerce Stripe has a free plug-in that's ready to use.
    Read full review

    Pros

    Sage

    • Simple. If you use a Sage accounting product the integration is seamless.
    • PCI compliant. PCI compliance is assured through the provided Trustwave audit.
    • Secure. Keeps all card numbers remotely, none stored locally where they could be exposed by a hack or dishonest employee.
    • Robust. API for integrating into multiple web platforms and extensive reporting capabilities through the secure web portal.
    Read full review

    Stripe

    • They are reliable. I can count on everything going smoothly with transactions.
    • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
    • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
    Read full review

    Cons

    Sage

    • When you are reversing a credit card it just deducts from your total batch for the day. Instead of showing a separate charge out of the account. That can cause confusion if someone else is doing your bank reconciliation.
    • It would be nice is Sage Pay could copy over client emails as well as the address and other information so that you can send that email confirmation of charge without having to go back to pull it up.
    • If Sage could post it as a total deposit instead of each individual charge for the day that would also save time with bank reconciliation.
    Read full review

    Stripe

    • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
    • The ability to be able to offer discounted rates at a smaller threshold would be nice.
    Read full review

    Pricing Details

    Sage Pay

    Starting Price

    $27 per month

    Editions & Modules

    Sage Pay editions and modules pricing
    EditionModules
    Flex$27.001
    Plus$45.002

    Footnotes

    1. per month
    2. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Stripe

    Starting Price

    $0 per successful charge

    Editions & Modules

    Stripe editions and modules pricing
    EditionModules
    Integrated2.9% + 0.301
    CustomizedContact sales team2
    Radar0.053
    Terminal2.7% + 0.054
    Sigma0.025
    Atlass5006
    Issuing0.107
    Premium Support1,8008

    Footnotes

    1. per successful charge
    2. none
    3. per screened transaction
    4. per successful charge
    5. per charge
    6. one-time fee
    7. per virtual card
    8. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Sage

    No answers on this topic

    Stripe

    Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
    Read full review

    Usability

    Sage

    No answers on this topic

    Stripe

    Best in class for usability. There's nothing close when it comes to how easy it is to use. Their knowledge base is great too if you get confused
    Read full review

    Support Rating

    Sage

    No answers on this topic

    Stripe

    Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
    Read full review

    Implementation Rating

    Sage

    No answers on this topic

    Stripe

    It took less than an hour to have everything setup and running
    Read full review

    Alternatives Considered

    Sage

    It plays better with Sage 50. It has better associates should you have an issue. It's reasonably priced.
    Read full review

    Stripe

    We found that Stripe was much easier to have integrated with our site, as well as easier on the users when it comes to inputting payments. On our end, the dashboard and reporting are very easy to utilize and make it very easy to understand how our business is doing.
    Read full review

    Return on Investment

    Sage

    • By simplifying payment processing and automatically posting payments to their related transactions within our Sage accounting product, it has eliminated a source of friction between sales and accounting.
    • Eliminates clerical errors in recording paymens.
    • Eliminates one step in the payment reconciliation process by automatically posting payments to their respective transactions.
    • Insures PCI compliance with scheduled monitoring. No need for a separate product.
    Read full review

    Stripe

    • It makes getting money from your clients really easy
    • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
    • It is very easy to integrate with online assets of the company
    • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
    • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
    Read full review

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