Sage Timeslips vs. TyMetrix 360°

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sage Timeslips
Score 9.2 out of 10
N/A
Sage offers Timeslips, an installed billing and time tracking application featuring automated tracking, prepopulated account entry and voice to text data capture.N/A
TyMetrix 360°
Score 1.0 out of 10
N/A
TyMetrix® 360° is a SaaS-based e-Billing and Legal Matter Management software solution that allows users to manage all of their matters and legal invoices in one place. It is designed to be intuitive and simple to learn to help legal staff manage matters with ease, streamline daily activities, strengthen internal and external collaboration, and improve the management of outside counsel billing costs. Easy to use reporting gives teams visibility into their department’s performance, while…N/A
Pricing
Sage TimeslipsTyMetrix 360°
Editions & Modules
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Offerings
Pricing Offerings
Sage TimeslipsTyMetrix 360°
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
Sage TimeslipsTyMetrix 360°
Small Businesses
BQE CORE
BQE CORE
Score 8.5 out of 10
BQE CORE
BQE CORE
Score 8.5 out of 10
Medium-sized Companies
BQE CORE
BQE CORE
Score 8.5 out of 10
BQE CORE
BQE CORE
Score 8.5 out of 10
Enterprises

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All AlternativesView all alternativesView all alternatives
User Ratings
Sage TimeslipsTyMetrix 360°
Likelihood to Recommend
9.0
(4 ratings)
1.0
(1 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Sage TimeslipsTyMetrix 360°
Likelihood to Recommend
Sage
If your organization needs to report to clients or other departments on a regular basis, then Sage Timeslips will help you create those reports. It contains all the client data you want it to, time spent for that client and every invoice ever created for that client. You can easily open a new client, close or suspend that client, and then open it again if necessary just with one click.
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Wolters Kluwer
This product has no redeeming features that I have found in comparison to the many other eBilling "solutions" I have used. They have no incentive to improve it because they offer law firms a very expensive monthly subscription service to assist them in using the system. So, they are being paid by the insurance companies to force law firms to use TyMetrix and then TyMetrix turns around and collects a second fee from the law firms to do what should be easy to do in the first place.
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Pros
Sage
  • Ability to track time easily across the firm.
  • Ability to create codes enabling consistent descriptions of services and less painful data entry.
  • Ability to design invoices per the clients request and export the billing data into systems such as CounselLink for our clients.
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Wolters Kluwer
  • I can think of no redeeming qualities of TyMetrix 360. It doesn't do anything as well as any other of the eBilling programs I have used.
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Cons
Sage
  • I would like to see web access so that I am not limited to access only via my primary computer.
  • I would like the program to be more intuitive with self-correcting verbiage.
  • When inputting multiple data for one client, I'd like the program to be more intuitive by self filling or having the option to self fill the biller's name, the service and the client fields.
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Wolters Kluwer
  • Let's start with a basic one: When you click on the "My Matters" tab, you should get to see your matters. Instead, you have to click on "all matters" and then search for your matters. The "My Matters" tab is useless.
  • The help section is abysmal. It has improved slightly over the past three years, but they don't seem to understand the areas where users need help.
  • It should be easy to submit invoices in an eBilling program. The program already has all of the matter data (client ID, Matter ID, tax ID, billing rates for each attorney etc.) associated with the matter. That should not need to be included in the LEDES file submission. You should be able to submit an invoice that has only the time duration, attorney initials, Phase and Task Codes, expense or time identification, and description of work for each line item with the program then assigning the rest of the info: billing rate (based upon attorney initials) , timeslip total (duration times billing rate), total for invoice, attorney tax id , client ID, matter ID, etc.
  • The program only works with Internet Explorer or Chrome. Both are major security risks for a law firm and should not be used for submission of confidential information. The program needs to be updated to work with other browsers.
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Support Rating
Sage
I have not had to use Timeslips support, but I know our Office Manager has had to use them from time to time. She reports that they are quite helpful, but are always suggesting we purchase an upgrade to our current program.
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Wolters Kluwer
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Alternatives Considered
Sage
A law firm I previously worked at used ProLaw to enter our firm's billing, sending out bills and doing reports. I only entered time using ProLaw, so I cannot go into much detail about it. However, Sage Timeslips can do a lot more than ProLaw, and it is a lot easier to enter new cases, enter time and expenses and run reports compared to ProLaw.
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Wolters Kluwer
In addition to ASCENT and TyMetrix, I've used LegalExchange, BottomLine, Advocator, CounselLink and Allegient. TyMetrix is, by far, the worst of the bunch. Although none of them are great, the others are far more user friendly than TyMetrix.
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Return on Investment
Sage
  • Sage Timeslips has enabled our firm to manage a variety of users across various offices to streamline our billing process.
  • The ability to customize the system to meet our clients billing guidelines and various billing systems is a huge benefit for us.
  • Sage Timeslips allows our firm to have consistency and easy tracking of billable time to ensure we are meeting our quotas.
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Wolters Kluwer
  • The impact of this program on my law firm is entirely negative. I spend inordinate amounts of otherwise valuable billable time submitting my invoices. (I refuse to pay the exorbitant monthly subscription that will theoretically eliminate the user-unfriendly-ness of the product.
  • If you ae with an insurance company that is thinking of using this product, remember that we lawyers are your partners in defending your insureds. We don't object to you reviewing our bills and making sure that you are getting charged appropriately; but there are other eBilling solutions out there that won't be major headaches for the law firms on your panels. Get some lawyers to evaluate the eBilling programs you are considering and choose one that meets your needs without frustrating your law firms.
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