What users are saying about
2 Ratings
52 Ratings
2 Ratings
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Score 8.5 out of 100
52 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Salesboom

Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Steve Berkman | TrustRadius Reviewer

SalesOutlook

We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way.I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
Ejaz Hussain | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Salesboom
8.4
SalesOutlook
8.9
Customer data management / contact management
Salesboom
9.1
SalesOutlook
9.7
Workflow management
Salesboom
8.2
SalesOutlook
9.5
Territory management
Salesboom
7.9
SalesOutlook
9.0
Opportunity management
Salesboom
9.1
SalesOutlook
8.0
Integration with email client (e.g., Outlook or Gmail)
Salesboom
7.9
SalesOutlook
9.7
Contract management
Salesboom
7.3
SalesOutlook
9.0
Quote & order management
Salesboom
9.1
SalesOutlook
9.0
Interaction tracking
Salesboom
9.1
SalesOutlook
7.3
Channel / partner relationship management
Salesboom
7.6
SalesOutlook
8.7

Customer Service & Support

Salesboom
7.5
SalesOutlook
7.2
Case management
Salesboom
7.9
SalesOutlook
7.5
Call center management
Salesboom
7.3
SalesOutlook
5.5
Help desk management
Salesboom
7.3
SalesOutlook
8.5

Marketing Automation

Salesboom
9.1
SalesOutlook
7.0
Lead management
Salesboom
9.1
SalesOutlook
7.0
Email marketing
Salesboom
9.1
SalesOutlook
7.0

CRM Project Management

Salesboom
9.0
SalesOutlook
7.6
Task management
Salesboom
9.1
SalesOutlook
8.3
Billing and invoicing management
Salesboom
8.8
SalesOutlook
7.0
Reporting
Salesboom
9.1
SalesOutlook
7.5

CRM Reporting & Analytics

Salesboom
8.9
SalesOutlook
7.9
Forecasting
Salesboom
9.1
SalesOutlook
8.0
Pipeline visualization
Salesboom
8.8
SalesOutlook
8.5
Customizable reports
Salesboom
8.8
SalesOutlook
7.3

Customization

Salesboom
8.6
SalesOutlook
7.3
Custom fields
Salesboom
9.1
SalesOutlook
8.0
Custom objects
Salesboom
8.8
SalesOutlook
6.0
Scripting environment
Salesboom
7.3
SalesOutlook
7.0
API for custom integration
Salesboom
9.1
SalesOutlook
8.0

Security

Salesboom
8.2
SalesOutlook
8.0
Single sign-on capability
Salesboom
7.3
SalesOutlook
8.0
Role-based user permissions
Salesboom
9.1
SalesOutlook
8.0

Social CRM

Salesboom
8.0
SalesOutlook
8.2
Social data
Salesboom
8.2
SalesOutlook
8.0
Social engagement
Salesboom
7.9
SalesOutlook
8.3

Integrations with 3rd-party Software

Salesboom
8.6
SalesOutlook
7.5
Marketing automation
Salesboom
9.1
SalesOutlook
8.5
Compensation management
Salesboom
8.2
SalesOutlook
6.5

Platform

Salesboom
7.3
SalesOutlook
7.0
Mobile access
Salesboom
7.3
SalesOutlook
7.0

Pros

Salesboom

  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Tom Greenberg | TrustRadius Reviewer

SalesOutlook

  • sales analysis
  • Product movement analysis
  • Tertiary sales
  • Documentation & Contract
  • Sales & Marketing review
  • Category performance
Jai Soni | TrustRadius Reviewer

Cons

Salesboom

  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Steve Berkman | TrustRadius Reviewer

SalesOutlook

  • Sometimes it doesn't load properly
  • Would like some of the buttons to be a bit more user-friendly
Anonymous | TrustRadius Reviewer

Usability

Salesboom

No score
No answers yet
No answers on this topic

SalesOutlook

SalesOutlook 9.0
Based on 3 answers
Provides a more efficent and organizaed approach to my workload. Easy to implement and utilize
Jeffrey Serra, MBA | TrustRadius Reviewer

Support Rating

Salesboom

Salesboom 8.2
Based on 1 answer
We have a dedicated account manager and support. Whenever we need help we get it.
Steve Berkman | TrustRadius Reviewer

SalesOutlook

SalesOutlook 9.3
Based on 3 answers
Support provided by the team was very prompt at the time of inducting the tool, the overall experience was very good.
Ejaz Hussain | TrustRadius Reviewer

Alternatives Considered

Salesboom

Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
Tom Greenberg | TrustRadius Reviewer

SalesOutlook

it is very user-friendly and having very good compatibility with other software. Moreover the aftersales training and support is best amongst in the industry.
Jai Soni | TrustRadius Reviewer

Return on Investment

Salesboom

  • Less sales opportunities slip through the cracks.
  • Reduces sales redundant tasks and saves time.
  • Makes customers.
Tom Greenberg | TrustRadius Reviewer

SalesOutlook

  • Easier to track case details
  • Speeds up the process of getting cases through all the steps
  • Sometimes there are glitches and takes time out of business to reload etc.
Anonymous | TrustRadius Reviewer

Pricing Details

Salesboom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

SalesOutlook

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Salesboom
8.5
SalesOutlook
9.0

Usability

Salesboom
SalesOutlook
9.0

Support Rating

Salesboom
8.2
SalesOutlook
9.3

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