What users are saying about
2 Ratings
74 Ratings
2 Ratings
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Score 8.5 out of 100
74 Ratings
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Score 8 out of 100

Feature Set Ratings

  • Salesboom ranks higher in 8 feature sets: Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Integrations with 3rd-party Software, Platform
  • SalesOutlook CRM ranks higher in 2 feature sets: Sales Force Automation, Social CRM

Sales Force Automation

8.4

Salesboom

84%
8.6

SalesOutlook

86%
SalesOutlook CRM ranks higher in 5/9 features

Customer data management / contact management

9.1
91%
2 Ratings
9.0
90%
5 Ratings

Workflow management

8.2
82%
2 Ratings
8.5
85%
4 Ratings

Territory management

7.9
79%
2 Ratings
9.2
92%
5 Ratings

Opportunity management

9.1
91%
2 Ratings
8.4
84%
4 Ratings

Integration with email client (e.g., Outlook or Gmail)

7.9
79%
2 Ratings
9.0
90%
5 Ratings

Contract management

7.3
73%
1 Rating
8.9
89%
5 Ratings

Quote & order management

9.1
91%
2 Ratings
8.2
82%
5 Ratings

Interaction tracking

9.1
91%
2 Ratings
7.7
77%
5 Ratings

Channel / partner relationship management

7.6
76%
2 Ratings
8.3
83%
5 Ratings

Customer Service & Support

7.5

Salesboom

75%
7.4

SalesOutlook

74%
Salesboom ranks higher in 2/3 features

Case management

7.9
79%
2 Ratings
7.7
77%
4 Ratings

Call center management

7.3
73%
1 Rating
6.0
60%
3 Ratings

Help desk management

7.3
73%
2 Ratings
8.4
84%
3 Ratings

Marketing Automation

9.1

Salesboom

91%
7.7

SalesOutlook

77%
Salesboom ranks higher in 2/2 features

Lead management

9.1
91%
2 Ratings
7.8
78%
4 Ratings

Email marketing

9.1
91%
2 Ratings
7.6
76%
3 Ratings

CRM Project Management

9.0

Salesboom

90%
7.7

SalesOutlook

77%
Salesboom ranks higher in 3/3 features

Task management

9.1
91%
2 Ratings
7.6
76%
5 Ratings

Billing and invoicing management

8.8
88%
2 Ratings
7.4
74%
4 Ratings

Reporting

9.1
91%
2 Ratings
8.2
82%
3 Ratings

CRM Reporting & Analytics

8.9

Salesboom

89%
8.0

SalesOutlook

80%
Salesboom ranks higher in 3/3 features

Forecasting

9.1
91%
2 Ratings
8.1
81%
4 Ratings

Pipeline visualization

8.8
88%
2 Ratings
8.8
88%
3 Ratings

Customizable reports

8.8
88%
2 Ratings
7.1
71%
4 Ratings

Customization

8.6

Salesboom

86%
8.0

SalesOutlook

80%
Salesboom ranks higher in 3/4 features

Custom fields

9.1
91%
2 Ratings
8.5
85%
3 Ratings

Custom objects

8.8
88%
2 Ratings
6.8
68%
3 Ratings

Scripting environment

7.3
73%
1 Rating
7.8
78%
3 Ratings

API for custom integration

9.1
91%
1 Rating
8.9
89%
3 Ratings

Security

8.2

Salesboom

82%
8.1

SalesOutlook

81%
Salesboom ranks higher in 1/2 features

Single sign-on capability

7.3
73%
1 Rating
8.3
83%
3 Ratings

Role-based user permissions

9.1
91%
1 Rating
8.0
80%
3 Ratings

Social CRM

8.0

Salesboom

80%
8.3

SalesOutlook

83%
Salesboom ranks higher in 1/2 features

Social data

8.2
82%
2 Ratings
8.1
81%
4 Ratings

Social engagement

7.9
79%
2 Ratings
8.5
85%
4 Ratings

Integrations with 3rd-party Software

8.6

Salesboom

86%
7.7

SalesOutlook

77%
Salesboom ranks higher in 2/2 features

Marketing automation

9.1
91%
1 Rating
7.9
79%
4 Ratings

Compensation management

8.2
82%
1 Rating
7.5
75%
3 Ratings

Platform

7.3

Salesboom

73%
6.5

SalesOutlook

65%
Salesboom ranks higher in 1/1 features

Mobile access

7.3
73%
2 Ratings
6.5
65%
3 Ratings

Attribute Ratings

  • SalesOutlook CRM is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.5

Salesboom

85%
2 Ratings
8.6

SalesOutlook

86%
5 Ratings

Usability

Salesboom

N/A
0 Ratings
9.0

SalesOutlook

90%
4 Ratings

Support Rating

8.2

Salesboom

82%
2 Ratings
8.7

SalesOutlook

87%
4 Ratings

Likelihood to Recommend

Salesboom.com

Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Read full review

SalesOutlook

We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
Read full review

Pros

Salesboom.com

  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Read full review

SalesOutlook

  • Tasks generation feature is great
  • It is integrated with the outlook email
  • Customizable and easy to use.
Read full review

Cons

Salesboom.com

  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Read full review

SalesOutlook

  • More features are required when results are being displayed
  • Very less training material is available on internet
  • More options are required in chart/diagram features for better presentation
Read full review

Pricing Details

Salesboom

Starting Price

$0

Editions & Modules

Salesboom editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    SalesOutlook

    Starting Price

    Editions & Modules

    SalesOutlook editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Salesboom.com

      No answers on this topic

      SalesOutlook

      Provides a more efficent and organizaed approach to my workload. Easy to implement and utilize
      Read full review

      Support Rating

      Salesboom.com

      We have a dedicated account manager and support. Whenever we need help we get it.
      Read full review

      SalesOutlook

      Support provided by the team was very prompt at the time of inducting the tool, the overall experience was very good.
      Read full review

      Alternatives Considered

      Salesboom.com

      Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

      Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
      Read full review

      SalesOutlook

      I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
      Read full review

      Return on Investment

      Salesboom.com

      • Less sales opportunities slip through the cracks.
      • Reduces sales redundant tasks and saves time.
      • Makes customers.
      Read full review

      SalesOutlook

      • Features to connects well with my other programs
      • Ease to put my contacts in and get organized.
      • We can easily navigate and customize our organizations need.
      Read full review

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