SAP Enterprise Asset Management vs. Spiceworks Help Desk
SAP Enterprise Asset Management vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
SAP EAP | N/A | SAP Enterprise Asset Management (SAP EAM) is an established, enterprise-level asset management solution from SAP for managing physical assets of various kinds (e.g. IT hardware, plant equipment, etc.). | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
SAP Enterprise Asset Management | Spiceworks Help Desk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
SAP Enterprise Asset Management | Spiceworks Help Desk | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
SAP Enterprise Asset Management | Spiceworks Help Desk | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
SAP Enterprise Asset Management | Spiceworks Help Desk | |
---|---|---|
Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | KACE Systems Management Appliance Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | KACE Systems Management Appliance Score 10.0 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SAP Enterprise Asset Management | Spiceworks Help Desk | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
SAP Enterprise Asset Management | Spiceworks Help Desk | |
---|---|---|
Likelihood to Recommend | SAP No answers on this topic | Spiceworks Ziff Davis |
Pros | SAP No answers on this topic | Spiceworks Ziff Davis |
Cons | SAP No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | SAP No answers on this topic | Spiceworks Ziff Davis |
Usability | SAP No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | SAP No answers on this topic | Spiceworks Ziff Davis |
Support Rating | SAP No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | SAP No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | SAP No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | SAP No answers on this topic | Spiceworks Ziff Davis |
ScreenShots |