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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Signavio Process Transformation Suite

    Score8.3 out of 10
    N/AThe SAP Signavio portfolio offers an integrated platform that helps usersto realign the organization and bring changes, with a suite of products that support business processes. The SAP Signavio portfolio offers a range of business transformation solutions to serve the emerging practice of customer excellence (CEX). SAP Signavio solutions bring together a full 360-degree view of outside-in and inside-out thinking, translating experiences into operational reality by putting the customer at the…N/A

    Square 9 Softworks

    Score9.3 out of 10
    N/AFor document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.

    $250

    per month 5 users

    Pricing
    SAP Signavio Process Transformation SuiteSquare 9 Softworks
    Editions & Modules
    No answers on this topic
    Square 9 Process Automation Essentials
    $50
    per month per user (5 User Minimum)
    Square 9 Digital Transformation Essentials
    $68
    per month per user (5 User Minimum)
    Square 9 Enterprise Essentials
    $75
    per month per user (10 User Minimum)
    Offerings
    Pricing Offerings
    SAP Signavio Process Transformation SuiteSquare 9 Softworks
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalRequired
    Additional Details—Offered via a three-tier pricing model that allows customers to scale their solution up or down based on the changing needs of their organization. Pricing excludes professional services and implementation fees
    More Pricing Information
    Community Pulse
    SAP Signavio Process Transformation SuiteSquare 9 Softworks
    Considered Both Products
    SAP
    No answer on this topic
    Square 9 Softworks
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    77 Answers
    96%
    Would buy again
    68 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    59 Answers
    97%
    Delivers good value for the price
    63 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    75 Answers
    96%
    Happy with the feature set
    68 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    51 Answers
    100%
    Lived up to sales and marketing promises
    48 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    55 Answers
    88%
    Implementation went as expected
    50 Answers
    Features
    SAP Signavio Process Transformation SuiteSquare 9 Softworks
    Reporting & Analytics
    Comparison of Reporting & Analytics features of SAP Signavio Process Transformation Suite and Square 9 Softworks
    Feature
    SAP Signavio Process Transformation Suite
    7.1
    60 Ratings
    8% below category average
    Square 9 Softworks
    -
    Ratings
    Dashboards7.259 Ratings00 Ratings
    Standard reports7.257 Ratings00 Ratings
    Custom reports7.08 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of SAP Signavio Process Transformation Suite and Square 9 Softworks
    Feature
    SAP Signavio Process Transformation Suite
    7.4
    75 Ratings
    12% below category average
    Square 9 Softworks
    -
    Ratings
    Process designer8.171 Ratings00 Ratings
    Process simulation7.366 Ratings00 Ratings
    Business rules engine7.122 Ratings00 Ratings
    SOA support7.442 Ratings00 Ratings
    Process player7.347 Ratings00 Ratings
    Support for modeling languages7.549 Ratings00 Ratings
    Form builder7.140 Ratings00 Ratings
    Model execution7.640 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of SAP Signavio Process Transformation Suite and Square 9 Softworks
    Feature
    SAP Signavio Process Transformation Suite
    7.5
    57 Ratings
    10% below category average
    Square 9 Softworks
    -
    Ratings
    Social collaboration tools7.557 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of SAP Signavio Process Transformation Suite and Square 9 Softworks
    Feature
    SAP Signavio Process Transformation Suite
    7.8
    49 Ratings
    4% below category average
    Square 9 Softworks
    -
    Ratings
    Content management7.849 Ratings00 Ratings
    Best Alternatives
    SAP Signavio Process Transformation SuiteSquare 9 Softworks
    Small Businesses
    Process Street
    Score8.2 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Signavio Process Transformation SuiteSquare 9 Softworks
    Likelihood to Recommend
    7.6
    (79 ratings)
    9.3
    (75 ratings)
    Likelihood to Renew
    8.6
    (4 ratings)
    4.9
    (7 ratings)
    Usability
    7.0
    (2 ratings)
    8.0
    (6 ratings)
    Availability
    7.3
    (2 ratings)
    7.3
    (2 ratings)
    Performance
    6.3
    (2 ratings)
    7.3
    (2 ratings)
    Support Rating
    7.2
    (33 ratings)
    7.9
    (26 ratings)
    In-Person Training
    7.0
    (1 ratings)
    7.3
    (1 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (41 ratings)
    6.4
    (3 ratings)
    Configurability
    8.0
    (2 ratings)
    7.3
    (1 ratings)
    Contract Terms and Pricing Model
    7.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    6.0
    (1 ratings)
    4.5
    (2 ratings)
    Product Scalability
    8.6
    (2 ratings)
    7.3
    (2 ratings)
    Professional Services
    6.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.4
    (2 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    7.3
    (2 ratings)
    7.3
    (2 ratings)
    User Testimonials
    SAP Signavio Process Transformation SuiteSquare 9 Softworks
    Likelihood to Recommend
    SAP
    Pros: 1. It reduces technical debt and accelerates a smooth transition, while harmonizing across data migration regions which replaces the legacy customization that are not for S4/HANA. 2. It cuts operational cost by 30% - 40% and improves SLA adherence, while process intelligence identifies duplicate or redundant approval steps when we know SAP ecosystems ties all modules together for better data insights. Cons: 1. Complicated and costly for small businesses. 2. Mature process required for better data feeding and data insights. 3. If non-SAP system data feed might cause misleading and incomplete data insights
    Incentivized
    Read full review
    Square 9 Softworks
    Square 9 Softworks is really good for internal and external filing services. Square 9 Softworks is also an application that can be utilized for databases to store and extract data. If the volume of your filing isn’t heavy or on a day-to-day basis then I wouldn’t recommend Square 9 Softworks.
    Incentivized
    Read full review
    Pros
    SAP
    • Location agnostic (or home office agnostic) collaboration in virtual workshops
    • Internally within the team or with clients, I can prepare, gather materials, and lead during a workshop or meeting with SAP Signavio Process Transformation Suite and feel incredibly positioned as the facilitator. Whether in real time or in an asynchronous manner.
    • The combination of highly adaptable and visual work with collaborative tools like forms, comments, timers, and point voting transforms it into a tool I use frequently.
    Incentivized
    Read full review
    Square 9 Softworks
    • The software is very flexible, and the technicians were great at implementing our customizations for the PO project.
    • While indexing fields in Global Search, the Key Free tool works great.
    • Global Search is well-organized. It's easy to navigate and find your documents.
    • The process for completing your project was well done. Communicating with individuals at Square 9 who were responsible for different aspects of the project was easy.
    Incentivized
    Read full review
    Cons
    SAP
    • For businesses looking to improve their current business processes, I think SAP Signavio Process Transformation Suite is incredibly well-suited.
    • In my opinion, SAP Signavio Process Transformation Suite excels in sectors with strict regulatory requirements.
    • I think SAP Signavio Process Transformation Suite is the best option when teams from several departments must work together on process design or improvement initiatives because of its real-time collaboration capabilities.
    Incentivized
    Read full review
    Square 9 Softworks
    • GlobalSearch could use some enhancements in layout - THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
    • GlobalSearch could use external sharing of documents THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
    • GlobalForms could have better formatting tools to enhance the fields and text formatting
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    Signavio is part of our process ownership and is key for visible of end-to-end process
    Incentivized
    Read full review
    Square 9 Softworks
    We absolutely can't imagine not continuing software maintenance as there are always new additions that improve the system not to mention the excellent tech support when issues are encountered. Response times for troubleshooting are very quick and usually, my issue is resolved in less than an hour after connecting with support.
    Incentivized
    Read full review
    Usability
    SAP
    Really great and well designed
    Incentivized
    Read full review
    Square 9 Softworks
    The items I am searching for are easily found. They are found in at least 95% of the searches. The failure rate generally is related to another employees user error or a template error set up by our Square 9 team in house.
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    Yes its always available
    Incentivized
    Read full review
    Square 9 Softworks
    Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
    Read full review
    Performance
    SAP
    Everything is very fast
    Incentivized
    Read full review
    Square 9 Softworks
    With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
    Read full review
    Support Rating
    SAP
    i contacted support via sap for me via the person who implemented and also via our customer support executive. all 3 channels i was satisfied. of course it was the slowest via the ticket, but even that one i got proper solution in relatively OK time frame
    Incentivized
    Read full review
    Square 9 Softworks
    We had one "production down" incident that took about a day to get help on. I think that's a bit too long. The support people seem confident but not that friendly. I feel like I'm bothering them when I get help, but they get the job done.
    Incentivized
    Read full review
    In-Person Training
    SAP
    Real useful trainings and hand ons
    Incentivized
    Read full review
    Square 9 Softworks
    It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
    Read full review
    Online Training
    SAP
    Very complete and useful for day to day operations
    Incentivized
    Read full review
    Square 9 Softworks
    No answers on this topic
    Implementation Rating
    SAP
    Training is taking way longer than expected. We have had more than 50 hours of training and still do not feel proficient enough to do anything meaningful with Process Intelligence. The Process Insights are pretty intuitive but does take a willingness to dig in and explore, but in general good right out of the box.
    Incentivized
    Read full review
    Square 9 Softworks
    I think the implementation could have gone a little smoother than it did. Now that I know how to use the software, I could do it myself. I feel that as an organization, we could have been a little better prepared. If the consultant was more aware of what we were looking for, they could have assisted in setting up some workflows for us as per the contract. But because we were not prepared, the initial implementation process was a little painful. That said, adding a document management system to ANY business kinda means everyone has to re-think the way they do their work which can be difficult for some staff.
    Incentivized
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    Alternatives Considered
    SAP
    We were able to end the use of archive versions thanks to SAP Signavio Process Transformation Suite, and everyone has access to the most recent archive. Mac and Windows users can collaborate on a single document. A design tool that spans the concept phase, design phase, and delivery to engineering
    Incentivized
    Read full review
    Square 9 Softworks
    We tried Etrieve before Square 9 and it never got off the ground. Our requirements were too complex and the platform could not accommodate them. Square 9 offered the flexibility and customization we needed from the start. Support worked with us to build workflows that actually fit our processes instead of forcing us into a rigid structure.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    SAP
    Not really, its easy to comprehend
    Incentivized
    Read full review
    Square 9 Softworks
    No answers on this topic
    Scalability
    SAP
    Definitely a 10!
    Incentivized
    Read full review
    Square 9 Softworks
    The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
    Read full review
    Return on Investment
    SAP
    • With the help of Signavio, we are now much more operationally efficient, which saves money and makes better use of our resources.
    • The software's emphasis on collaboration has encouraged innovation within our teams, resulting in original solutions and better project outputs.
    • Compliance is crucial for our sector. We have lowered the danger of regulatory problems by maintaining stringent compliance standards with the aid of Signavio.
    Incentivized
    Read full review
    Square 9 Softworks
    • Reduction in human error through manual data entry process now being automated
    • Reduction in cost due to automation allowing the function to not require a full time employee
    • Reduction in time spent performing the previous manual tasks. Example: on our consolidated shipment days, it could take doc clerk 2-3 hours to prepare master document package. This has been reduced to 30 minutes or less (depending on size of shipment and time needed for OCR to complete)
    Incentivized
    Read full review
    ScreenShots

    SAP Signavio Process Transformation Suite Screenshots

    Screenshot of SAP Signavio Process InsightsScreenshot of SAP Signavio Process Intelligence - InvestigationScreenshot of SAP Signavio Process Intelligence - DashboardsScreenshot of SAP Signavio Journey Modeler - Journey Complexity ScoreScreenshot of SAP Signavio Process Explorer - Best practice and process knowledgeScreenshot of SAP Signavio Process Manager - Live Insights

    Square 9 Softworks Screenshots

    Screenshot of GlobalSearch Go, which organizes documents based on extracted data.Screenshot of InquireAI, which offers AI-driven data extraction of invoice and receipt fields to eliminate the need for manual data entry.Screenshot of a contract. Contracts are a complex document format that can require contextual understanding to collect accurate data points.Screenshot of the invoice review process, where users can be notified by email when a pending approval is available.Screenshot of a fully indexed document. These can be released for secure access within GlobalSearch or sent to other repositories, including QuickBooks, Dynamics 35 Business Central, Citrix ShareFile, or Google Drive.Screenshot of Documents are stored in a secure, searchable archive.