Bettermode vs. ServiceNow Customer Service Management
Bettermode vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Bettermode | N/A | Tribe is a community platform that integrates social touchpoints across the user journey. It helps brands and creators to build online communities with complete customization capability and data ownership to drive customer engagement, improve retention rate, collect feedback, and improve lifetime value. | $599 per month | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
Bettermode | ServiceNow Customer Service Management | |||||||||||||||
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Bettermode | ServiceNow Customer Service Management | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Bettermode | ServiceNow Customer Service Management | |
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Small Businesses | PowerDMS by NEOGOV Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | PowerDMS by NEOGOV Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Experience Cloud Score 8.4 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Bettermode | ServiceNow Customer Service Management | |
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Likelihood to Recommend | 8.0 (8 ratings) | 7.4 (6 ratings) |
Usability | 9.1 (3 ratings) | 10.0 (1 ratings) |
Performance | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 8.8 (4 ratings) | 9.0 (1 ratings) |
Ease of integration | 9.1 (2 ratings) | - (0 ratings) |
Bettermode | ServiceNow Customer Service Management | |
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Likelihood to Recommend | Bettermode Inc | ServiceNow |
Pros | Bettermode Inc | ServiceNow |
Cons | Bettermode Inc | ServiceNow |
Usability | Bettermode Inc | ServiceNow |
Performance | Bettermode Inc | ServiceNow No answers on this topic |
Support Rating | Bettermode Inc | ServiceNow |
Alternatives Considered | Bettermode Inc | ServiceNow |
Return on Investment | Bettermode Inc | ServiceNow |
ScreenShots | Bettermode Screenshots |