What users are saying about
14 Ratings
4 Ratings
14 Ratings
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Score 9.7 out of 100
4 Ratings
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Score 10 out of 100

Likelihood to Recommend

GEP SMART

They are starting to expand in the direct procurement area and it would be good to see continued offerings in this area. The GEP supplier portal is a great way for suppliers to maintain visibility and increase efficiencies without an additional charge to the supplier. It has a high ease of use.
Anonymous | TrustRadius Reviewer

Sourceday

As a buyer in a manufacturing environment, it is possible to have a large amount of POs out to vendors all over the world. Using SourceDay the buyer is not following up on late POs or worrying about reviewing every confirmation email, SourceDay has all that managed for me. This software puts all the buyer's follow up actions in one folder and it takes minutes to complete the review.SourceDay isn't the best suited for an organization that writes one to two POs a month unless the organization plans to use all the modules. PO to Payment.
Allyson Williamson | TrustRadius Reviewer

Pros

GEP SMART

  • SMART is flexible and scalable.
  • The account team is there to listen client concerns and business needs.
  • The engineering team is will to share their concepts in development and vet with their clients prior to production release. They value client feedback.
  • GEP has a lot of progressive thinkers and willing to invest in new technology trends such as AI, Machine Learning, digital adoption, etc.
Karen Rhee | TrustRadius Reviewer

Sourceday

  • SourceDay takes user suggestions and if they meet the greater good it will be implemented into the system. There was specific data a buyer needed to seem in the dashboard and SourceDay was able to create it.
  • SourceDay provides superior customer service. The outboarding team are able to bring Suppliers and Buyers into the system within a day. This team will go the extra mile to set up one on one training if requested.
Allyson Williamson | TrustRadius Reviewer

Cons

GEP SMART

  • Our organization has yet to take advantage of upgrading to the latest version of GEP SMART. The version that we are on does not make use of the full screen for the different internal windows and pop-up windows. I find it cumbersome to scroll left-right and up-down on the smaller windows when there is much real-estate on the screen that could optimize the user interface.
  • GEP SMART provides technical support but our vendors seem to have some difficulty logging in to their profile and updating their information. Occasionally, the salesperson delegates to another internal member so we'll have to set up the new member with their log in.
  • The digital signature process requires that the signers of the agreement be defined before the agreement is routed for approval. Sometimes our vendors have a pool of signers that could sign the agreements and it can become a small challenge to change the signers after it has already been defined in GEP SMART.
Anonymous | TrustRadius Reviewer

Sourceday

  • The PO exceptions are a feature that my team isn't able to use currently because it isn't pulling back all the necessary information. Our team hasn't submitted a formal request to update to add this information as of yet.
  • Our organization has multiple manufacturing locations that purchase from suppliers that have store locations adjacent to the plants. At this time, SourceDay isn't able to distinguish which location the PO is going to. It is in their build plan and hopefully we will see the role out in 2021.
Allyson Williamson | TrustRadius Reviewer

Likelihood to Renew

GEP SMART

GEP SMART 7.3
Based on 2 answers
The tool is fantastic, but we are investigating a broader spend management solution at the moment which may mean we look in a different direction for this capability, most likely internally developed.
Anonymous | TrustRadius Reviewer

Sourceday

No score
No answers yet
No answers on this topic

Usability

GEP SMART

GEP SMART 7.8
Based on 9 answers
Very user-friendly and intuitive. The tool feels more updated than Ariba, with a "cooler" and more modern design. We want end-users to lessen the need for support. SMART has A.I. built-in to troubleshoot users' issues and answer the 'how to' questions. The tool was implemented successfully in other parts of the organization and so far I have received excellent feedback. The only con would be that it is less robust compared to Ariba.
Adriana Paez | TrustRadius Reviewer

Sourceday

No score
No answers yet
No answers on this topic

Performance

GEP SMART

GEP SMART 8.6
Based on 16 answers
GEP SMART is very efficient. With pre-designed templates loaded into the modules, it is a large time-saver to issue RFxs and complete spend analysis.
Timothy McDonnell | TrustRadius Reviewer

Sourceday

No score
No answers yet
No answers on this topic

Support Rating

GEP SMART

GEP SMART 7.7
Based on 2 answers
The support team are responsive, smart and knowledgeable about their product and about our business needs. They are also flexible to respond to questions and find solutions to our requirements.
Anonymous | TrustRadius Reviewer

Sourceday

No score
No answers yet
No answers on this topic

Implementation Rating

GEP SMART

GEP SMART 7.3
Based on 1 answer
Although we had encountered many bugs, GEP was able to address them quickly, and sent a technical person to sit in our hands-on training sessions to address bugs efficiently
Karen Rhee | TrustRadius Reviewer

Sourceday

No score
No answers yet
No answers on this topic

Alternatives Considered

GEP SMART

When we have evaluated other spending solutions providers, we always select GEP in the end due to the excellent customer service and support that we get from the Technical Team.
Anonymous | TrustRadius Reviewer

Sourceday

No answers on this topic

Return on Investment

GEP SMART

  • Easy access to global spend.
  • Normalization of vendor names across global ERP systems.
  • Extraction of Rfx supplier responses into one easy-to-analyse format.
Anonymous | TrustRadius Reviewer

Sourceday

  • SourceDay has been able to provide buyers with more time to focus on strategic planning.
  • SourceDay has given the buyers a tool that makes it easy hold suppliers accountable with their orders.
Allyson Williamson | TrustRadius Reviewer

Screenshots

Pricing Details

GEP SMART

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sourceday

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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