Red Hat Enterprise Linux (RHEL) vs. Ubuntu

I guess to give it more context, my first job in the Linux ecosystem was in web hosting. And that was basically a Cintas shop and it was all run extremely lean and very bootstrappy do it on your own. You don't get any support. And for that environment, it was kind of just the way it is. It's very cutthroat. You have to move super fast. Once I moved over to the corporate side, every company I've worked with has been on rail. And the thing that really kind of makes it the best choice compared to using another operating system, another flavor of Linux and just kind of figuring out your own is the amount of support that Red Hat gives rail as far as extra tools like Satellite Insights and what's coming up now with Ansible and especially Ansible. Lightspeed, but also SLAs and stuff like that. Because yeah, I mean it was good learning in that first environment because there were no tickets, there was no support. It was figured out. But nowadays it's just nice to have an SLA agreement. I can just open a ticket. I say that that's something that does really well, but I also want to see it expanded, just more like vendor support at an enterprise level. I'm not sure yet what that would mean. I just have that every time we come up for renewal, I look at the price tag and it's like, what else can we do here? I like what Red Hat is doing just more.

Incentivized

If somebody whishes to be an IT professional, learning the basics of Linux is amust. Ubuntu [Linux] is one of the most beginner-friendly, widely supported, easy-to-use-relative-to-the-fact-that-its-still-linux OS on the market. As somebody who learned the basics of UNIX/LINUX on Ubuntu, it was a very good experience. It is customizable, has a lot of improvements over the years, and live up to be a viable alternative to any modern OS in 2021 as well.

Incentivized

• For us, it's going to be the deployment and the patching. It does a good job because you can put your no reboot tags and things like that because working with production systems and so we don't want them just rebooting suddenly because they were patched in the Linux world. So the non-reboot tags and the operating system deployment is the biggest thing we find that saves time and that's the biggest thing that we like. The tools. The tools that save time.

Incentivized

• PACKAGE MANAGEMENT. You can update everything - OS installed software, you name it with either a few clicks in a GUI or a single command.
• No bloatware.
• No need for antivirus software.
• Certainly the price is right.
• My 83 year old grandmother has been using it - and because of this I rarely need to provide tech support. But I still visit my grandmother.
• You can choose from a variety of user interfaces or rock it in the terminal.
• Generally speaking, Ubuntu is as polished an OS as any you might pay for.

Incentivized

• From an automation perspective. RHEL is really moving forward, but some of their ideas are still not ideas, but their implementations of it still feel half-baked, like the functionality's there, but it's not the kind of functionality that to me makes it a full-on solution with OpenShift in particular as we're bringing this in and we're getting more into containers because it's more important for the banking industry and other industries. Justice General, well you can do this by script and we don't have an interface for this and sort of things sort of like that. I'm trying to think if there's anything else that RHEL does that bothers me as a general rule.

Incentivized

• The repository system could be a little better, as some of the software needed is not easily available there.
• Ubuntu sometimes does not play nicely or easily with some modern firmwares.
• Some people report slow responses with newer versions of Ubuntu, although we have not experienced any.

Incentivized

We find RHEL to be a superior OS with stable operations and long life. It is also easier to use and fix then most other OS's.

Incentivized

Experience with other Distributions.

RHEL has most of the features that are required by an ERP solution. If you need any additional packages, RHEL has a great repository and a very easy package installation/upgrade process.

Incentivized

Red Hat support has really come a long way in the last 10 years, The general support is great, and the specialized product support teams are extremely knowledgeable about their specific products. Response time is good and you never need to escalate.

Incentivized

We did not use the managed commercial support, but instead relied on community forums and official documentation. Ubuntu is very well documented across both instructional documentation from the developers themselves as well as informal support forums [ServerFault, YCombinator, Reddit]. It's easy enough to find an answer to any question you may have

Incentivized

Don't be afraid of it, its easy to install and configure for the tasks needed.

Incentivized

The biggest thing about RHEL that makes it stand out for enterprise users is the support that we get from the vendor. Whereas with the other ones, you're basically left on your own. There's no official repo, there's no satellite for patching. You're very left on your own with the community.

Incentivized

Windows 10: Expensive, with more security problems, more difficult to keep updated and less variety of free / open source applications. Its use encourages bad information security practices. OpenSuse Linux: A different distribution at source (Suse Linux), use of rpm packages (with fewer repositories and incompatible with Ubuntu Linux dpkg packages), and whose main objective is to be a "testing ground" for its paid version / professional, SUSE enterprise Linux.

Incentivized

• Auditors are happy that we use an enterprise class distribution
• Patch process is easy and fairly predictable
• Information Security is fully satisfied with the speed of the fixing the errata and general state of the security patches, including the backporting process

Incentivized

• Systems administration with Ubuntu is easy with little deep knowledge about it. Docs and community publications are great resources for any task you need to perform on any Ubuntu server and the organization can save several salaries of specialized sys admins in favor of more active roles.
• Having been an Ubuntu user for many years personally, setting up new Ubuntu servers on my organization came with zero cost for me. I just deployed one instance from my hosting/cloud provider and started working right after it was running, no need to ask support or hire new staff for these tasks.
• Replacing paid options with Ubuntu have also saved thousands of dollars on Windows Server licenses. I've migrated Windows/SQL Server based systems to Ubuntu/MySQL/PostgreSQL several times during my career and saved about USD 5000/year in licenses to many of them.

Incentivized