Likelihood to Recommend First of all Web UI makes it so much easier to manage, with few clicks you can schedule a backup, you can see the progress and you can instantly recover it. There is a multiple environment support which is great for hybrid environments. Pricing is more reasonable than other high priced backup solutions
Read full review Backup Exec works well generally in most environments or situations. The licensing can potentially be a nightmare, but manageable if you have a decent reseller. Backing up and restoring from physical tapes which is not all that common is not as reliable as when backing up and restoring from datastores that reside on hard drives or digital media. It does a good job with large or small backup jobs. Backing up and managing SQL backups requires additional licenses and be a bit clunky. If you are very careful (which you should be anyway) and document as you build these backups you will get better at managing them. Regarding a virtual environment, I have limited experience in that arena, but have done it. Backup Exec can backup VMware environments, but honestly we moved to Unitrends to backup our VM's and are much happier with the backup process. However, restoring a VM in Unitrends can be tedious compared to Backup Exec.
Read full review Pros Seed an offsite backup. A simple checkbox to seed a large backup prior to backing it up to our datacenter. Previously with another well knows backup provider this was convoluted and time-consuming. Backup Speed. Vembu BDR is fast and allows me to schedule multiple jobs within time constraints that prohibit some backup products from working. DR - Vembu BDR provides an option to mirror your backups to an offsite datacenter without taxing production servers with a secondary backup job. Bare Metal Recovery: the ability to create a custom bootable ISO that you can quickly recover a failed physical server or workstation. Ease of use: The console is consistent and very easy to use. From initial install to being fully configured takes just a few minutes. Read full review Manage agent based backups - It is easy to schedule and monitor backups. Verifying backups is done for all jobs. Backup performance is excellent. Provide a wide ranging contingent of backup options - Despite providing a dizzying array of backup options, it is easy to schedule individual or recurring jobs. Integrates well with our Active Directory - Restoring even individual Active Directory objects is possible. Read full review Cons User interface on the servers do not have enough tools to better monitor the systems and finding information is difficult. User interface at portal is difficult to navigate and confusing Support documentation is too generic and rarely answers my questions. Licensing and acquisition. As a reseller and partner the licensing model is confusing and the portal interface to manage licensing should be scrapped and rebuilt. It is difficult to navigate and the available information is too vague. Recently, communication with new channel contact. My previous contact was articulate and answered my questions. Did I mention licensing? This is the most confusing and difficult process I've dealt with in 25 years. Makes Microsoft look simple. Read full review Could provide better license management from an inventory perspective. How many licenses do I have?.. etc. When Backup Exec backs up itself it should not select iSCSI backup targets by default. The result is recursive data backup ending in the loss of storage capacity. I'm struggling to come up with another con. Read full review Likelihood to Renew Because of the product functions and possibilities: - it's easy to use through WEB browser - installation process is not complicated - Vembu BDR solution is reliable, and works properly. It does the job. This product could get extra points for the appliance that could be imported to virtual environment (no need for windows server license or some linux knowledge).
Read full review This software is a mess in my brutally honest opinion. I've spent more time babysitting this software while backing up 20 servers than I did with Veeam backing up 600+. I've had multiple jobs run fine for weeks at a time that just randomly fail out of the blue for seemingly no reason whatsoever. There's no intuitive way to chain jobs, so automation becomes somewhat more problematic if certain jobs depend on other jobs. The forever incremental feature feels tacked on since the merge operation merges all your incremental jobs into the most recent backup and doesn't have the option set a limit on how long to keep your point in time restores.
Read full review Usability As outlined in are parts of this review, I have various issues with the way their KB center is structured and how error codes aren't documented or KBs for a specific error provide steps for older versions of the software and aren't applicable to the current version because of a design layout change. "Go here and select Y" where the "here" has been removed and doesn't exist anymore. Or they release a new version without any supporting documentation even though they restructured a lot of the interface and updated the error messages.
Read full review It can do a lot of things on paper and sounds terrific, but in practice it doesn't do any of them well. It can easily be sold to non-technical minds and C-levels, but of all the backup solutions I've used in the last 15 years of my career, Backup Exec is easily the least fault tolerant. Unless this software is a sunk cost and you're on a shoestring budget, I recommend almost anything else. Jobs fail often with obscure error codes and the KB articles in the Veritas support portal are a mess. Within 30 days of a fresh deployment I've logged more tickets with their support than I did in 3 years with Veeam.
Read full review Reliability and Availability The weekly error on save needs a manual reload from me. The SDR can't restore the virtual machine of hyperV during a test.
Read full review Performance No problem for this point it is in the average.
Read full review Support Rating It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
Read full review In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.
Read full review Implementation Rating It wasn't difficult at all, it fact, it was mostly simple, implementation doesn't require much skills and knowledge, but the configuration part does require some skills to create the jobs and configure certain settings, overall, its an easy implementation, especially for experienced IT People
Read full review It was pretty straightforward.
Read full review Alternatives Considered I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
Read full review If your company is looking at changing solutions or currently does not have any, Veritas Backup Exec is the way to go. Do yourself a favor and try the 60 day trial, you won't be disappointed! Very simple to use and has a great GUI, much better than what the competition has to offer.
Read full review Scalability We only use it on the on-premise version on a single site.
Read full review Return on Investment For organizations that use different tools for Backup and recovery, this could be the single tool for Storage and Backup Administrators to automate and work effectively. Software cost is lesser thus the money can be invested for other tools/software procurement I don't think there is any negative impact as of now Read full review Backups by their very nature are difficult to quantify when it comes to ROI. Any monies spent should be seen more as insurance . If you never have to claim on it then that is the best outcome. Backup Exec gives you comfort that you can meet any downtime recovery targets set by your business and this is how to benchmark your solution. Conduct regular DR tests and your this will be your ROI. Read full review ScreenShots