Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webex App
Score 8.1 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Webex Meetings
Score 8.3 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$11.95
per month
Pricing
Webex AppWebex Meetings
Editions & Modules
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Webex Free
$0.00
user/month
Webex Meet
$14.50
user/month
Webex Suite: Meet + Call Plan
$25.00
user/month
Enterprise
Contact Sales
Offerings
Pricing Offerings
Webex AppWebex Meetings
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsWebex Meetings are available at no cost to users. They are included in the Webex Suite, starting at $11.95 per user/per month for Enterprise Agreements.
More Pricing Information
Community Pulse
Webex AppWebex Meetings
Considered Both Products
Webex App
Chose Webex App
Webex Teams is a good trade-off of features and ease of use. When compared to Slack, the licensing fees are better when you have a large number of users. The chat and video call features are similar to Webex Teams feeling like a more mature product.
We still have an Adobe Connect
Chose Webex App
Pretty much the same. But Webex Teams seemed to run a bit smoother (take less local resources) than Microsoft Teams did. So that was a pretty good selling point. Also, it's kinds of a Skype vs. Webex Meetings question. Because obviously Webex Teams works great with Webex …
Chose Webex App
Webex (formerly Webex Teams) is a very easy to use and understand tool. It can be compared and used together with Webex Meetings, and if you want more security, you can use Cisco AnyConnect. All Cisco products can coexist with each other and work very simply without …
Chose Webex App
I would still use both for different use cases.
Chose Webex App
Cisco Jabber prevails over the Skype for Business option, particularly in those organizations where Cisco infrastructure exists, such as the Communications Manager suite, voice gateways and brand devices that use services for the PSTN, since integrations and interoperability …
Chose Webex App
Security aspects applied in all ways of communications, as voice, chat and video, as well as collaboration when you must escalate from a chat discussion to a meeting, or when sharing a document on line or you screen, Webex App offers it natively. Your content is protected, no …
Chose Webex App
I still actually use both MS/Cisco Teams daily. I've been doing so long it almost feels natural and I mostly have muscle memory as to which contacts are on which platform. Teams between Cisco and MSFT have a similar look and feel but you definitely notice a much tighter …
Chose Webex App
We really haven't used or evaluated any other products that compare to Webex (formerly Cisco Spark / Webex Teams) so I can't really compare them. We chose Webex Teams because I tried the free one for a while and when they included it with Webex Meetings it was a no brainer! It …
Chose Webex App
Zoom and Slack are the go-to platforms in our industry. People just know how to use them when they come into our company because they've been exposed to market share before. That wasn't the case with Cisco Jabber. It felt like a rarity. I keep saying it's a smaller player among …
Chose Webex App
I think Teams is more seamlessly integrated for functions within Teams, and certainly requires less customer expertise, as most of the heavy lifting is in the Webex cloud. I think that Skype integrates better for traditional federations as Teams really has no native solution …
Chose Webex App
It has more features, a LOT more security, ROI is in the region of up to 10x cheaper than our existing PBXes that are at sites. The Spaces and Teams set up is very easy to do, the extended features, once enabled, are even more so. The fact you can also manage it from a web …
Chose Webex App
The optimized and low use of the bandwidth is easy to install and there is a version for PCs and another version for smartphones.
Chose Webex App
Webex App has now integrated the above mentioned into their workflow allowing us to use one tool instead of multiple. We found previous tools in our environment out-dated and decided to move to webex and become an inhouse all webex shop.
Chose Webex App
I just started using this, but it doesn't seem as intuitive as Webex App. The presence status of others is hard to identify/understand. Also, the sync with the application on the mobile device seems not to work properly. It dropped the call I was in through my desktop once I …
Chose Webex App
Webex App is more integrated with our webex video devices and on-premise CUCM PBX solution and offers better way how to communicate with external participants - customers without the need to use multiple user accounts or instances of the app.
Chose Webex App
We're currently in the evaluation process of Microsoft Teams. We haven't been at the point of making a decision.
Chose Webex App
The availability of the tool and the follow-up that is given by Cisco to ensure 100% operation or to solve a problem if it occurs, is very good.
Chose Webex App
When required, we can plan a session with our customers that need support.
Chose Webex App
All of them are similar, the main advantage is using the whole Cisco stack, they integrate easy with a variety of Cisco products. And what makes them shine is the API integration with external tools for task automation.
Chose Webex App
The interface is way friendlier not only for the end user but for the admin. The console is super intuitive that even someone like me that had zero technical background was able to master the administration.
Webex Meetings
Chose Webex Meetings
We use Webex App for instant messaging, file sharing and calling. Webex Meetings has better features to make virtual meetings more effective.
Chose Webex Meetings
Audio and video quality seems lower than Webex Meetings. Also Slido and Vidcast being included with Webex Meetings at no additional cost make Webex Meetings a more cost effective solution.
Chose Webex Meetings
It is easier to use, more fast to open, have better audio and control the noise reduction technology. Also bring the polls with the Slido, that is very good. In mobile sessions is fast to transfer the user to a desktop meeting and vice versa without impacting the quality of the …
Chose Webex Meetings
This platform offers a set of valuable tools that significantly improve communication and foster collaborative work.
Chose Webex Meetings
Webex Meetings integrates with other Webex products like Slido increasing our engagement and making the meetings or sessions more interactive. Additionally, the virtual backgrounds are highly customisable and the video and audio quality are better than that of other …
Chose Webex Meetings
Webex Meetings meets or exceeds all other tools I've used in the past, both for call quality and tools/options. Some other tools have security issues, or lower tools and option sets, or are more difficult to navigate and use. Webex Meetings has it all and gets it done with ease.
Chose Webex Meetings
We selected Cisco (including Webex meetings) because we had a Cisco on-prem UC platform that integrates to the Webex app which includes meetings. This allowed us to leverage our existing voice investment and have a single app for voice messaging and meetings.
Chose Webex Meetings
WebEx meetings have been out long before the beginning of Covid 19. Therefore, it is a product that has been used by many industries in the past, and not just after the pandemic. in WebEx meetings, it is easy to schedule meetings, it is easy to share screens, and it is easy to …
Chose Webex Meetings
I am not a big fan of Zoom but used for some ceremonies. Looks like some old tech, and I feel like it is not secure enough. Webex Meetings look more decent and authenticated, and more secure. CGI uses Teams for all their meetings; it's as good as Webex Meetings.
Chose Webex Meetings
I prefer Webex Meetings vs. Microsoft Teams. I feel like there are better features with Webex. The customers are like most of us, when they have to switch to a new platform (i.e. from MS Teams to Webex) is learning curve and big adjustment. They find features they like and …
Chose Webex Meetings
My old company used to use a different tool for collab, but when I came to my new role they were using Webex teams and calling. This was so much more easier to navigate. I liked being able to be on the run and still answering calls and attending meetings.
Chose Webex Meetings
I think Webex is the superior product to both Microsoft and Zoom. Microsoft's interface is confusing and the meetings are difficult to join. Zoom's interface seems unfinished and unprofessional like it is designed for consumers and is not appropriate for a business setting.
Chose Webex Meetings
I think the main point is easy to use, without much complexity, along with proper and easy-to-follow documentation. Other tools that we have used and integrate with had higher complexity with not very proper documentation.
Chose Webex Meetings
Webex has better integration capabilities than Zoom, including with other Cisco collaboration tools that we also use. It’s also more visually simple, which makes onboarding easier for new users, and encourages further use among existing colleagues. Webex meetings are also …
Chose Webex Meetings
Zoom and Google Meet are really very good tools but, for me, Webex is the safest and most reliable of all.
The support Webex offers is unmatched by other vendors.
Chose Webex Meetings
Webex Meetings provide better options for meetings, training, events, and hands-on labs.
Chose Webex Meetings
We have deployed Webex Meetings as a BlueJeans replacement. Besides offering us the option to license very user at our university, including students, faculty, and staff this gives us other perks when coupled with the SPK-EDU offering Cisco has. We never owned licensing nearly …
Chose Webex Meetings
Maintains security at all times, so that information is not shared and no one can enter without identifying themselves--a useful tool for communication, screen sharing, recording session, writing comments, in addition to which it allows to have either on PC or cell phone, which …
Chose Webex Meetings
All tools are good, yet cisco offers broader extensibility and products. However, for an educational setting, I would stress that you need a single app that is fully adapted and customized for educational needs (having Meetings, Teams, Events, etc., causes confusion).
Top Pros
Top Cons
Features
Webex AppWebex Meetings
Project Management
Comparison of Project Management features of Product A and Product B
Webex App
7.9
551 Ratings
0% above category average
Webex Meetings
-
Ratings
Task Management7.7309 Ratings00 Ratings
Gantt Charts7.2140 Ratings00 Ratings
Scheduling8.1425 Ratings00 Ratings
Workflow Automation7.5204 Ratings00 Ratings
Mobile Access8.8517 Ratings00 Ratings
Search8.2433 Ratings00 Ratings
Visual planning tools8.1228 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Webex App
8.5
595 Ratings
6% above category average
Webex Meetings
-
Ratings
Chat8.8585 Ratings00 Ratings
Notifications8.6576 Ratings00 Ratings
Discussions8.7528 Ratings00 Ratings
Surveys8.5282 Ratings00 Ratings
Internal knowledgebase8.1260 Ratings00 Ratings
Integrates with GoToMeeting8.2151 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.8175 Ratings00 Ratings
Integrates with Outlook8.6382 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Webex App
8.2
509 Ratings
1% above category average
Webex Meetings
-
Ratings
Versioning7.9297 Ratings00 Ratings
Video files7.8436 Ratings00 Ratings
Audio files8.3437 Ratings00 Ratings
Document collaboration7.8411 Ratings00 Ratings
Access control8.5317 Ratings00 Ratings
Advanced security features8.1323 Ratings00 Ratings
Integrates with Google Drive8.4168 Ratings00 Ratings
Device sync8.5293 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Webex App
-
Ratings
Webex Meetings
8.0
776 Ratings
1% below category average
High quality audio00 Ratings8.6770 Ratings
High quality video00 Ratings8.4763 Ratings
Low bandwidth requirements00 Ratings7.0734 Ratings
Mobile support00 Ratings7.9699 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Webex App
-
Ratings
Webex Meetings
8.2
766 Ratings
3% above category average
Desktop sharing00 Ratings8.7764 Ratings
Whiteboards00 Ratings7.6665 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Webex App
-
Ratings
Webex Meetings
8.2
775 Ratings
1% below category average
Calendar integration00 Ratings8.2733 Ratings
Meeting initiation00 Ratings8.2761 Ratings
Integrates with social media00 Ratings7.5311 Ratings
Record meetings / events00 Ratings8.5724 Ratings
Slideshows00 Ratings8.3656 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Webex App
-
Ratings
Webex Meetings
8.4
734 Ratings
0% below category average
Live chat00 Ratings8.7712 Ratings
Audience polling00 Ratings8.1632 Ratings
Q&A00 Ratings8.3639 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Webex App
-
Ratings
Webex Meetings
8.4
727 Ratings
0% above category average
User authentication00 Ratings8.3677 Ratings
Participant roles & permissions00 Ratings8.4708 Ratings
Confidential attendee list00 Ratings8.4421 Ratings
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Webex AppWebex Meetings
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User Ratings
Webex AppWebex Meetings
Likelihood to Recommend
8.4
(661 ratings)
8.6
(787 ratings)
Likelihood to Renew
8.6
(26 ratings)
9.9
(46 ratings)
Usability
8.9
(392 ratings)
8.4
(103 ratings)
Availability
7.7
(9 ratings)
9.1
(448 ratings)
Performance
8.2
(9 ratings)
8.7
(423 ratings)
Support Rating
7.9
(395 ratings)
7.8
(108 ratings)
In-Person Training
8.2
(3 ratings)
8.2
(3 ratings)
Online Training
8.6
(6 ratings)
5.5
(3 ratings)
Implementation Rating
8.8
(11 ratings)
7.0
(14 ratings)
Configurability
7.8
(10 ratings)
9.1
(7 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(10 ratings)
Ease of integration
7.9
(7 ratings)
9.0
(5 ratings)
Product Scalability
8.8
(8 ratings)
9.1
(419 ratings)
Professional Services
-
(0 ratings)
8.9
(9 ratings)
Vendor post-sale
8.3
(6 ratings)
8.4
(7 ratings)
Vendor pre-sale
8.4
(7 ratings)
9.1
(8 ratings)
User Testimonials
Webex AppWebex Meetings
Likelihood to Recommend
Cisco
The biggest use case I have for Webex is the public and private Spaces feature. It is so handy to have a single place where I can collaborate with team members on a single project. We can chat about new ideas and share files just on that specific project. That way I am not having to search email, or a Sharepoint site or a network drives for files. And I don't have to search through a separate chat log for ideas for this project. Add to that that I can use the Webex app on my PC, Mac, iphone and Android tablet and that makes it the killer app.
Read full review
Cisco
Good examples: - Conducting trainings and courses - Planning meetings and inviting colleagues to attend - Presenting topics to a large group of people - Speech reproduction is very good - assigning rights and copresentor Not so good: - Interaction with other applications - Mute microphones when using multiple clients - Video call quality - Tracking history, private settings
Read full review
Pros
Cisco
  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
Read full review
Cisco
  • We have a global and diverse team with different devices and operating systems. Webex works smoothly on all of them and everyone can collaborate in real-time saving a lot of time and effort, making meetings much more productive.
  • We can easily capture discussion points and decisions for future reference, without the need for manual note-taking. It helps us in smaller group discussions and brainstorming sessions within the main meeting itself.
  • I can even tailor the layout to suit the meeting's purpose and agenda. Webex is intuitive and easy to navigate, even for non-technical users, joining and scheduling meetings is a smooth process.
Read full review
Cons
Cisco
  • The PIN message function is getting deleted after some time. I would prefer it to retain all PIN messages.
  • Option to add multiple quiet hours. This will allow me to set quiet hours for the whole weekend and not just the time range similar to weekdays.
  • Paste cells on messages. When I paste, for example, a 3x3 cell from a spreadsheet, the columns and rows are removed.
Read full review
Cisco
  • While sharing the content of browsers like Chrome or Firefox it becomes difficult to toggle from one tab to another due to menu dropdown from the top.
  • Sometimes while joining a meeting it asks you to download the app again even if it's downloaded.
  • Limited scheduling option through mobile WebEx app
Read full review
Likelihood to Renew
Cisco
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Read full review
Cisco
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Read full review
Usability
Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
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Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
Read full review
Reliability and Availability
Cisco
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
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Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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Performance
Cisco
Software loads and runs well. I like the ability to run the full app version, or, just run through a browser using a lightweight webex experience. In a pinch, this ability has saved my bacon when I had to connect in an emergency on a borrowed phone or computer
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Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Support Rating
Cisco
The support team is quick in reverting to the issues faced, and it has multiple language support, which would be very helpful for some instances. Their expertise in resolving queries is instantaneous. Most of the common lags/issues in the application are identified and fixed with regular updates.
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Cisco
I gave this rating for overall support on Webex meetings because if something goes wrong we have the best support here and rarely need to go to help.webex.com. Multiple people have been appropriately trained so finding the answers to any issues we occur is very simple here at work.
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In-Person Training
Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
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Online Training
Cisco
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
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Cisco
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
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Implementation Rating
Cisco
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
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Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Alternatives Considered
Cisco
A lot of drops from calls/meetings frustrated me and my customers in some cases, but with Webex App, I see very less (or even null) drops, even when I am streaming HD content through my camera, even when I connected with the support team for other products for an explanation, they blame it on ISP even though my ISP gives around 200 Mbps speed, Webex App is miraculously never "affected" by ISP speed.
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Cisco
Meetings is the way to go! It blends in with our organization's workflow seamlessly. Teams is great but really suffers in the collaboration department from our personal experience. Webex Meetings is much more fleshed out. The features it has are much more convenient and easier to use. There was a bit of a learning curve, but once you are over that speedbump you are able to get much more use out of Webex Meetings.
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Contract Terms and Pricing Model
Cisco
No answers on this topic
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Scalability
Cisco
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
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Cisco
I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
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Professional Services
Cisco
No answers on this topic
Cisco
It is a user friendly application. We have had no adoption problems within the company.
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Return on Investment
Cisco
  • Cisco Jabber helped us develop a Business Continuity Plan in case of emergencies.
  • It allowed our employees to answer their office-phones remotely.
  • It saved us a 10.000$ investment every 4 years on the desk phones for only the Turkey office, possibly much higher figures on the global scale of Hilti.
Read full review
Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
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ScreenShots