What users are saying about
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Top Rated
429 Ratings
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Top Rated
1499 Ratings

Webex App

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Top Rated
429 Ratings
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Score 8.1 out of 100

Webex Meetings

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Top Rated
1499 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Webex App

I don't see any scenario where it could be less appropriate. Communication and collaboration between people is very important in any scenario today. So, Webex App is the most secure (NSA approved), the easiest to use, and quick to deploy software that fits with every company or team. If you have distributed teams, it's even better to keep everyone in sync.
Eduardo Viero | TrustRadius Reviewer

Webex Meetings

Webex Meetings is a great collaboration tool and works really well for adhoc and scheduled meetings. The One Button to Push approach to joining a meeting is also great. The integration for room-based systems and the way it can use facial recognition to recognize attendees in a meeting is also really useful.The features like breakout rooms are also great and the flexibility of setting these up is also something that is key, so you can predefine how you want them done and who is in which room or randomly allocate people. This just adds a really great dimension to an event that allows a smaller focused discussion to happen away from the main meeting.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Webex App
8.1
Webex Meetings
Task Management
Webex App
8.3
Webex Meetings
Gantt Charts
Webex App
7.6
Webex Meetings
Scheduling
Webex App
8.1
Webex Meetings
Workflow Automation
Webex App
7.8
Webex Meetings
Mobile Access
Webex App
8.8
Webex Meetings
Search
Webex App
8.5
Webex Meetings
Visual planning tools
Webex App
7.6
Webex Meetings

Communication

Webex App
7.9
Webex Meetings
Chat
Webex App
9.2
Webex Meetings
Notifications
Webex App
8.5
Webex Meetings
Discussions
Webex App
8.2
Webex Meetings
Surveys
Webex App
6.9
Webex Meetings
Internal knowledgebase
Webex App
7.9
Webex Meetings
Integrates with GoToMeeting
Webex App
6.5
Webex Meetings
Integrates with Gmail and Google Hangouts
Webex App
7.9
Webex Meetings
Integrates with Outlook
Webex App
8.5
Webex Meetings

File Sharing & Management

Webex App
7.9
Webex Meetings
Versioning
Webex App
7.8
Webex Meetings
Video files
Webex App
7.7
Webex Meetings
Audio files
Webex App
8.1
Webex Meetings
Document collaboration
Webex App
7.7
Webex Meetings
Access control
Webex App
7.6
Webex Meetings
Advanced security features
Webex App
8.4
Webex Meetings
Integrates with Google Drive
Webex App
7.0
Webex Meetings
Device sync
Webex App
8.6
Webex Meetings

Performance & Compatibility of Online Events Software

Webex App
Webex Meetings
8.1
High quality audio
Webex App
Webex Meetings
8.5
High quality video
Webex App
Webex Meetings
8.4
Low bandwidth requirements
Webex App
Webex Meetings
7.4
Mobile support
Webex App
Webex Meetings
8.0

Screen Sharing

Webex App
Webex Meetings
8.5
Desktop sharing
Webex App
Webex Meetings
8.8
Whiteboards
Webex App
Webex Meetings
8.2

Online Meetings / Events

Webex App
Webex Meetings
8.4
Calendar integration
Webex App
Webex Meetings
8.6
Meeting initiation
Webex App
Webex Meetings
8.4
Integrates with social media
Webex App
Webex Meetings
7.7
Record meetings / events
Webex App
Webex Meetings
8.7
Slideshows
Webex App
Webex Meetings
8.6

Online Events Collaboration

Webex App
Webex Meetings
8.4
Live chat
Webex App
Webex Meetings
8.4
Audience polling
Webex App
Webex Meetings
8.5
Q&A
Webex App
Webex Meetings
8.4

Online Events Security

Webex App
Webex Meetings
8.5
User authentication
Webex App
Webex Meetings
8.5
Participant roles & permissions
Webex App
Webex Meetings
8.5
Confidential attendee list
Webex App
Webex Meetings
8.3

Pros

Webex App

  • Webex App is great for sharing content and in a hurry. With a click of a button, you can screen share to coworkers, or fire up a Webex Meeting, right from the same Webex App window you were just chatting in.
  • Webex App does a great job of allowing custom notifications, so you can filter out some of the daily noise and interruptions. I have my Webex App configured to have my most important notifications on all the time, and the noisy rooms that we're all a part of, are set to mentions only. This works particularly well for me, so that I don't miss any of the large and important updates that might be sent through those spaces, but lets me catch up on the information in those spaces at my leisure.
  • Webex App also does a great job of integrating into our existing Cisco Unified Communications Manager, so that we can have seamless access between our PCs, Phones, Mobile Phones, and many more! We use Webex App to make sure we can connect and collaborate with each other, no matter where we may be.
  • Webex App does a wonderful job of gathering, scheduling, and providing information regarding my plethora of daily meetings! I use it daily to manage, host, and launch meetings throughout the day. I even use Webex App to help and track my busy schedule.
Mitchell Bumgarner | TrustRadius Reviewer

Webex Meetings

  • It has great tools like Breakout sessions, whiteboards, virtual backgrounds, options to share and control other devices, annotate and others etc.
  • It has monthly updates that bring new features and options for users to have the best experience possible for collaboration. Cisco shows they are working hard to make this solution better update by update and they listen to the end user's requests, which is a big plus.
  • Security, as far as I know, is top of the market. Cisco Webex Suite is the leading product for collaboration in the security department and in today's world security is more important than ever.
Anonymous | TrustRadius Reviewer

Cons

Webex App

  • Multiple versions of Webex apps on Desktop and Mobile makes it difficult to manage
  • Cisco could really improve the app integration across different platforms similar to what main competitors have been doing
  • Occasional quality issues and meeting drop outs with Cisco Webex meetings
Anonymous | TrustRadius Reviewer

Webex Meetings

  • Slow down feature releases, at least until fully ready (i.e. "New" Events)
  • Along the same lines, please avoid constant 'delayed' feature releases (if not fully ready for that month's release, maybe hold it for the following month's release?)
  • Offer more pre-recorded training options via the new 'golearn.webex.com' LMS site
Gina Cline | TrustRadius Reviewer

Likelihood to Renew

Webex App

Webex App 9.0
Based on 5 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Usability

Webex App

Webex App 8.8
Based on 104 answers
The platform is incredible usable for day to day work life, especially during the Covid-19 era when the majority of us are remote. The features like creating a space or leveraging your personal room are similar to jumping in a conference room if we were in person. I have been able to maintain high levels of productivity consistently as I would have in the office over the past 15months. Although only transitioning to Webex in the last couple of months, the features allow for an all in one experience which just makes that collaboration and communication even simpler
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Webex App

Webex App 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

Webex Meetings

Webex Meetings 9.0
Based on 192 answers
The availability of Webex Meetings is very fine according to me. The servers are constant with no breakdowns. As, a result of which, calls and meetings can happen seamlessly without any problem. Also, if any user faces an internet outage in the middle of a call, he/she will get connected automatically when the outage will be over.
Sayanta Banerjee | TrustRadius Reviewer

Performance

Webex App

Webex App 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.7
Based on 173 answers
Cisco Webex Meetings' native app for Windows 10 OS consumes a lot of computer resources in terms of RAM usage and CPU usage, which makes it slower on your computer. It integrates with multiple applications and software and it does not tend to slow any software of application at all
Siddhant Tripathi | TrustRadius Reviewer

Support Rating

Webex App

Webex App 8.6
Based on 148 answers
WebEx [(formerly Webex Teams)] service, being the general service provided for all applications developed by cisco, has an exemplary response speed of only a couple of hours from the time the support ticket is submitted. We like that the Webex team provides accurate information to assist in the resolution of any conflicts that may arise.
Gregory Thomas | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

In-Person Training

Webex App

Webex App 9.0
Based on 2 answers
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
Abderrahim Benslimane | TrustRadius Reviewer

Webex Meetings

Webex Meetings 6.4
Based on 1 answer
No answer on this topic is available.

Online Training

Webex App

Webex App 8.5
Based on 2 answers
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
Abderrahim Benslimane | TrustRadius Reviewer

Webex Meetings

Webex Meetings 7.8
Based on 2 answers
No answer on this topic is available.

Implementation Rating

Webex App

Webex App 8.9
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

Webex Meetings

Webex Meetings 9.3
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

Webex App

Honestly, I think Slack might be better than Webex when it comes to document sharing and the chat feature (DMs and groups). I love the "channel" concept. But Slack does not stand up against Webex when it comes to integrating features such as phone call/device connection. If Webex did not have this feature, I would most likely fight harder to use Slack.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

Webex Meetings

Webex is a more mature product with integrations with Messaging and Calling all within the same suite of services. The audio and video call quality are top-notch. The Control Hub admin portal is user-friendly and comprehensive in terms of capabilities. The new training resources through GoLearn for new admins and end-users is really well done.
Eva Deneski | TrustRadius Reviewer

Scalability

Webex App

Webex App 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.9
Based on 170 answers
It has scaled without any problems, anyone in the organization and departments can use Cisco Webex Meetings easily. It helps us to provide regular communication between our customers and us.It is a very flexible and scalable software. In my organization all the employees are using the Cisco Webex Meetings with their own link of meeting[s] to connect with the team members. A really much needed product by CISCO.
Raman Sehgal | TrustRadius Reviewer

Return on Investment

Webex App

  • Cisco Webex Team is extremely user friendly
  • We can use the additional feature to make your conferencing call very effective and productive.
  • While in this pandemic, we can share our issue through the share features so we can easily resolve our problem
  • Should be more work on notification and video sharing files.
Anonymous | TrustRadius Reviewer

Webex Meetings

  • The cost per license is a bit expensive compared to other solutions.
  • The performance of the application and functionalities is worth it and surpasses the other platforms.
  • The free trial version of Cisco Webex Meetings helps you evaluate its main features before making a purchase.
Luis Tusen | TrustRadius Reviewer

Pricing Details

Webex App

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex App Editions & Modules

Edition
Basic Plan$0.001
Meet Plan$13.501
Meet + Call Plan$20.001
Enterprise PlanContact Sales
  1. user/month
Additional Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Basic$0.001
Meet + Call Plan$20.001
Meet Plan$15.001
EnterpriseContact Sales
Call Plan$12.003
  1. user/month
  2. user/month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

Likelihood to Recommend

Webex App
8.4
Webex Meetings
8.6

Likelihood to Renew

Webex App
9.0
Webex Meetings
7.6

Usability

Webex App
8.8
Webex Meetings
8.9

Reliability and Availability

Webex App
10.0
Webex Meetings
9.0

Performance

Webex App
9.0
Webex Meetings
8.7

Support Rating

Webex App
8.6
Webex Meetings
8.3

In-Person Training

Webex App
9.0
Webex Meetings
6.4

Online Training

Webex App
8.5
Webex Meetings
7.8

Implementation Rating

Webex App
8.9
Webex Meetings
9.3

Scalability

Webex App
10.0
Webex Meetings
8.9

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