Google Forms

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Top Rated
330 Ratings
38 Ratings
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Score 6.7 out of 101

Google Forms

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Top Rated
330 Ratings
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Score 8.4 out of 101

Add comparison

Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.
Brad Price profile photo

Google Forms

If you need some basic/straightforward forms, such as quizzes, surveys, or other form input, Google Forms will likely serve your needs 95% of the time. If you need a feature-rich, complicated form solution, you'll likely need to build something in-house or purchase off the shelf. Also: plenty of companies would prefer to have something that can be completely customized and not have the distinct look of a Google Form, from a branding point of view. But for small organizations that aren't bothered by the look of Google Forms, don't care if people recognize it as a Google Form, or if for the organization that needs an economical option, Google Forms is a great solution.
Jessica Meadows Rich profile photo

Feature Rating Comparison

Survey Format & Appearance

123FormBuilder (formerly 123ContactForm)
Google Forms
7.3
Survey templates
123FormBuilder (formerly 123ContactForm)
Google Forms
7.8
Themes
123FormBuilder (formerly 123ContactForm)
Google Forms
6.9
Custom logo/branding
123FormBuilder (formerly 123ContactForm)
Google Forms
7.2

Survey Content

123FormBuilder (formerly 123ContactForm)
Google Forms
8.3
Changes to live survey
123FormBuilder (formerly 123ContactForm)
Google Forms
8.2
Question design help
123FormBuilder (formerly 123ContactForm)
Google Forms
8.0
Multiple question types
123FormBuilder (formerly 123ContactForm)
Google Forms
8.8

Survey Logic

123FormBuilder (formerly 123ContactForm)
Google Forms
7.7
Survey logic flexibility
123FormBuilder (formerly 123ContactForm)
Google Forms
7.7

Survey Reporting & Analytics

123FormBuilder (formerly 123ContactForm)
Google Forms
7.8
Response tracking
123FormBuilder (formerly 123ContactForm)
Google Forms
8.4
Data export
123FormBuilder (formerly 123ContactForm)
Google Forms
8.2
Standard reports
123FormBuilder (formerly 123ContactForm)
Google Forms
7.8
Custom reports
123FormBuilder (formerly 123ContactForm)
Google Forms
7.0
Analytics
123FormBuilder (formerly 123ContactForm)
Google Forms
7.8

Survey Administration & Security

123FormBuilder (formerly 123ContactForm)
Google Forms
7.7
Access controls
123FormBuilder (formerly 123ContactForm)
Google Forms
8.1
Compliance
123FormBuilder (formerly 123ContactForm)
Google Forms
7.3

Survey Distribution

123FormBuilder (formerly 123ContactForm)
Google Forms
7.7
Vendor-offered crowdsourcing
123FormBuilder (formerly 123ContactForm)
Google Forms
7.0
Respondent restrictions
123FormBuilder (formerly 123ContactForm)
Google Forms
8.5

Pros

  • Customizability, particularly with regard to matching website design. This helped things look slick, rather than out of place. The site was seamless with these form additions.
  • Easy UX - not only was I able to work my way through the software easily in no time at all, it was also easy to hand off to others, knowing that it was always a step-by-step process.
  • All the bases were covered - when it came to form creation and data collection, they had fields for everything you could think of, as well as the customizability to add what you needed, where, and when.
Brad Price profile photo
  • Easy to use interface makes creating and deploying forms easy. Any user with average computer knowledge can create forms and deploy it.
  • The wizard is simple to use. A What-You-See-Is-What-You-Get interface makes it easy to drag and drop form elements and organizing them based on actions or events.
  • The forms are integrated with Google Sheets which gives a spreadsheet view of the data collected, making it easy to analyze.
  • The type of data that can be inserted into a field can be customized based on regular expressions for advanced users. This gives the ability to customize the form even further.
Muhammad Fazalul Rahman profile photo

Cons

  • One-off payment integration requires a higher subscription
  • Storage is not commensurate with pricing
  • Not exactly a strong negative, but could work on pricing it better for non-US markets
Prasar Sharma profile photo
  • The design customization for the form is very limited. If the users could change the design to make it look for formal, then it can be used for more purposes.
  • If the forms provide APIs for the data, then the developers will be able to collect and analyze the data even faster.
  • Sometimes developers tend to like more dynamic interfaces. For example, instead of the WYSIWYG interface, if there was a way to build these forms themselves using HTML or other languages, then it gives users more control over their forms.
Muhammad Fazalul Rahman profile photo

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)6.0
Based on 4 answers
I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
Justin Kofron profile photo
Google Forms9.0
Based on 1 answer
It simply works and delivers the results needed with a simple and intuitive interface.
Gil Lopez CTS ING profile photo

Usability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
Justin Kofron profile photo
Google Forms9.0
Based on 2 answers
I love google forms, it is simple enough to get all the voting and attendance done that we need. I rate it this high because I have recommended it to a lot of my friends at school who run clubs. It is very user friendly and I had almost no problems with it what so ever
No photo available

Reliability and Availability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I did not encounter any blackout issues
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Performance

123FormBuilder (formerly 123ContactForm)9.0
Based on 1 answer
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Support

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
Very neutral, did not have to use support a lot
Justin Kofron profile photo
Google Forms5.5
Based on 2 answers
I like the support and the support team is very helpful. I do wish that there was an online chat instead of email, I don't know if this has changed because I haven't needed help in a while but that is the only thing that I wish google forms would include
No photo available

Online Training

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Implementation

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Looked at Zoho Forms, Google Forms, Form Assembly and a couple of others. In general there is a variety of features and it would not be wise to negatively rate any of the others. But purely from a price-feature mix, we chose to use 123ContactForm over the others and in that context it was ideal for us.
Prasar Sharma profile photo
Google Forms allow unlimited questions and responses without any cost, whereas SurveyMonkey requires payment based on the audience and questions. It was easier to use Google Forms compared to SurveyMonkey, as it had a very easy to use interface. Moreover, the fact that Google Forms is used by many people makes it something that everyone is familiar with.
Muhammad Fazalul Rahman profile photo

Scalability

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Easy to install and track conversions, which has helped prove conversions to clients.
  • Less development expenses.
Justin Kofron profile photo
  • Saves time in person-direct sessions or interviews.
  • Provide mass distribution in simple electronic mediums.
  • Customization and branding reflects in a more personal experience for the donor.
Gil Lopez CTS ING profile photo

Screenshots

Google Forms

Pricing Details

123FormBuilder (formerly 123ContactForm)

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
123FormBuilder (formerly 123ContactForm) Editions & Modules
123FormBuilder (formerly 123ContactForm)
Edition
Basic
Free
Gold
$192
Platinum
$393
Corporate
$79/month4
2. per Month; or $190 per Year
3. per Month; or $390 per Year
4. billed annually
Additional Pricing Details

Google Forms

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Google Forms Editions & Modules
Google Forms
Additional Pricing Details