123FormBuilder (formerly 123ContactForm)

36 Ratings
Score 6.8 out of 101

Google Forms

Top Rated
257 Ratings
Score 8.3 out of 101

Add comparison

Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.
Brad Price profile photo

Google Forms

If you need some basic/straightforward forms, such as quizzes, surveys, or other form input, Google Forms will likely serve your needs 95% of the time. If you need a feature-rich, complicated form solution, you'll likely need to build something in-house or purchase off the shelf. Also: plenty of companies would prefer to have something that can be completely customized and not have the distinct look of a Google Form, from a branding point of view. But for small organizations that aren't bothered by the look of Google Forms, don't care if people recognize it as a Google Form, or if for the organization that needs an economical option, Google Forms is a great solution.
Jessica Meadows Rich profile photo

Feature Rating Comparison

Survey Format & Appearance

123FormBuilder (formerly 123ContactForm)
Google Forms
7.2
Survey templates
123FormBuilder (formerly 123ContactForm)
Google Forms
8.0
Themes
123FormBuilder (formerly 123ContactForm)
Google Forms
7.1
Custom logo/branding
123FormBuilder (formerly 123ContactForm)
Google Forms
6.4

Survey Content

123FormBuilder (formerly 123ContactForm)
Google Forms
8.1
Changes to live survey
123FormBuilder (formerly 123ContactForm)
Google Forms
8.9
Question design help
123FormBuilder (formerly 123ContactForm)
Google Forms
6.8
Multiple question types
123FormBuilder (formerly 123ContactForm)
Google Forms
8.6

Survey Logic

123FormBuilder (formerly 123ContactForm)
Google Forms
5.9
Survey logic flexibility
123FormBuilder (formerly 123ContactForm)
Google Forms
5.9

Survey Reporting & Analytics

123FormBuilder (formerly 123ContactForm)
Google Forms
8.1
Response tracking
123FormBuilder (formerly 123ContactForm)
Google Forms
8.8
Data export
123FormBuilder (formerly 123ContactForm)
Google Forms
8.8
Standard reports
123FormBuilder (formerly 123ContactForm)
Google Forms
8.1
Custom reports
123FormBuilder (formerly 123ContactForm)
Google Forms
7.4
Analytics
123FormBuilder (formerly 123ContactForm)
Google Forms
7.4

Survey Administration & Security

123FormBuilder (formerly 123ContactForm)
Google Forms
7.0
Access controls
123FormBuilder (formerly 123ContactForm)
Google Forms
8.4
Compliance
123FormBuilder (formerly 123ContactForm)
Google Forms
5.6

Survey Distribution

123FormBuilder (formerly 123ContactForm)
Google Forms
8.4
Vendor-offered crowdsourcing
123FormBuilder (formerly 123ContactForm)
Google Forms
8.2
Respondent restrictions
123FormBuilder (formerly 123ContactForm)
Google Forms
8.6

Pros

  • Lots of different types of fields
  • Easy to use
  • Free for limited number of fields
  • Integrates with many template type website builders
Bindesh Rach profile photo
  • Easy to use interface makes creating and deploying forms easy. Any user with average computer knowledge can create forms and deploy it.
  • The wizard is simple to use. A What-You-See-Is-What-You-Get interface makes it easy to drag and drop form elements and organizing them based on actions or events.
  • The forms are integrated with Google Sheets which gives a spreadsheet view of the data collected, making it easy to analyze.
  • The type of data that can be inserted into a field can be customized based on regular expressions for advanced users. This gives the ability to customize the form even further.
Muhammad Fazalul Rahman profile photo

Cons

  • More question types
  • More fields that are free
Bindesh Rach profile photo
  • The design customization for the form is very limited. If the users could change the design to make it look for formal, then it can be used for more purposes.
  • If the forms provide APIs for the data, then the developers will be able to collect and analyze the data even faster.
  • Sometimes developers tend to like more dynamic interfaces. For example, instead of the WYSIWYG interface, if there was a way to build these forms themselves using HTML or other languages, then it gives users more control over their forms.
Muhammad Fazalul Rahman profile photo

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)6.0
Based on 4 answers
Developed more permanent forms for my website that allow for data capture and analysis
Bindesh Rach profile photo
No score
No answers yet
No answers on this topic

Usability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
Justin Kofron profile photo
Google Forms9.0
Based on 2 answers
I love google forms, it is simple enough to get all the voting and attendance done that we need. I rate it this high because I have recommended it to a lot of my friends at school who run clubs. It is very user friendly and I had almost no problems with it what so ever
No photo available

Reliability and Availability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I did not encounter any blackout issues
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Performance

123FormBuilder (formerly 123ContactForm)9.0
Based on 1 answer
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Support

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
Very neutral, did not have to use support a lot
Justin Kofron profile photo
Google Forms5.5
Based on 2 answers
I like the support and the support team is very helpful. I do wish that there was an online chat instead of email, I don't know if this has changed because I haven't needed help in a while but that is the only thing that I wish google forms would include
No photo available

Online Training

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Implementation

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I think functionality between 123FormBuilder and other options is quite similar, in most cases. Where I found 123FormBuilder to be a significant winner was with regard to ease of use, and overall UX. Robust, simple, accessible, effective, and customizable are the keywords I'd highlight that helped me choose 123FormBuilder with complete confidence. That's not to say the other options will fail you, but you surely can't go wrong with 123FormBuilder.
Brad Price profile photo
I personally like Google Forms better than Survey Monkey due mostly to the response visuals and ease of exporting the response data.
Jarod Bonino profile photo

Scalability

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Faster lead conversion
  • Increased employee efficiency
  • Better customer service
Bindesh Rach profile photo
  • Google Forms gives me an extremely easy way to get a basic survey out to the public quickly to collect responses.
Jarod Bonino profile photo

Screenshots

Google Forms

Pricing Details

123FormBuilder (formerly 123ContactForm)

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
123FormBuilder (formerly 123ContactForm) Editions & Modules
123FormBuilder (formerly 123ContactForm)
Edition
Basic
Free
Gold
$192
Platinum
$393
Corporate
$79/month4
2. per Month; or $190 per Year
3. per Month; or $390 per Year
4. billed annually
Additional Pricing Details

Google Forms

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Google Forms Editions & Modules
Google Forms
Additional Pricing Details