Google Forms

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Top Rated
294 Ratings
38 Ratings
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Score 6.8 out of 101

Google Forms

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Top Rated
294 Ratings
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Score 8.4 out of 101

Add comparison

Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

In our case we used it in a range of varying scenarios across internal functions as well as for external clients. It is fairly well featured and suited for use across multiple use cases. Albeit we ended up not using the pay features because it was an occasional requirement for us, I think one of the areas where it would be well suited would be processes requiring online payments based on variable logic. The pricing structure ironically makes it less suited for the same scenario for users with limited requirements.
Prasar Sharma profile photo

Google Forms

Google Forms is well suited for data collection between clients and internal cross-department teams. This can be branded for your company and used to view and analyze data collected for subsequent action. It is well-suited for not only small populations but larger groups and will support the compilation of medium - complexity data sets
No photo available

Feature Rating Comparison

Survey Format & Appearance

123FormBuilder (formerly 123ContactForm)
Google Forms
7.3
Survey templates
123FormBuilder (formerly 123ContactForm)
Google Forms
7.8
Themes
123FormBuilder (formerly 123ContactForm)
Google Forms
7.0
Custom logo/branding
123FormBuilder (formerly 123ContactForm)
Google Forms
7.2

Survey Content

123FormBuilder (formerly 123ContactForm)
Google Forms
8.3
Changes to live survey
123FormBuilder (formerly 123ContactForm)
Google Forms
8.2
Question design help
123FormBuilder (formerly 123ContactForm)
Google Forms
7.9
Multiple question types
123FormBuilder (formerly 123ContactForm)
Google Forms
8.8

Survey Logic

123FormBuilder (formerly 123ContactForm)
Google Forms
7.6
Survey logic flexibility
123FormBuilder (formerly 123ContactForm)
Google Forms
7.6

Survey Reporting & Analytics

123FormBuilder (formerly 123ContactForm)
Google Forms
7.8
Response tracking
123FormBuilder (formerly 123ContactForm)
Google Forms
8.4
Data export
123FormBuilder (formerly 123ContactForm)
Google Forms
8.2
Standard reports
123FormBuilder (formerly 123ContactForm)
Google Forms
7.8
Custom reports
123FormBuilder (formerly 123ContactForm)
Google Forms
7.0
Analytics
123FormBuilder (formerly 123ContactForm)
Google Forms
7.8

Survey Administration & Security

123FormBuilder (formerly 123ContactForm)
Google Forms
7.7
Access controls
123FormBuilder (formerly 123ContactForm)
Google Forms
8.1
Compliance
123FormBuilder (formerly 123ContactForm)
Google Forms
7.3

Survey Distribution

123FormBuilder (formerly 123ContactForm)
Google Forms
7.7
Vendor-offered crowdsourcing
123FormBuilder (formerly 123ContactForm)
Google Forms
7.0
Respondent restrictions
123FormBuilder (formerly 123ContactForm)
Google Forms
8.5

Pros

  • 123ContactForm makes creating online forms and surveys a breeze. It comes with a free form-builder that you can even connect to other online platforms like MailChimp, Salesforce, and more. Data collection is automated through its robust features.
  • 123ContactForm also offers numerous payment processes that you can integrate with an online form without having to resort to a shopping cart function.
  • The program comes with a built-in analytics so that you can easily track online form performance and interpret data through graphical reports and efficient data mining.
No photo available
  • There are various control settings that are useful, such as whether or not to have a user provide their email address, so that you have options to gather info anonymously or track data from the forms in the case of a sign-up or training. Other settings include requiring responses to certain items and controlling access by sending via a link or to certain emails, or making a Google Form publicly available.
  • Like other documents in Google format, Google Forms are created and stored within Google Drive, so it's easy to create and keep them with other Google format documents, even filed within specific folders. The participant responses to the Google Form are simply accessed through the Form itself under the "Responses" tab. It's nice not to have each separate response arriving as an email or a file that would be accessed separately; it's all in one place.
  • Google Forms has a variety of document types, such as a sign-up sheet, basic poll, or a quiz. Within each type, you have various options regarding the layout and item formatting. For example, the quiz option allows you to choose a question format (multiple choice, T/F, scaled response, etc.) for each individual question and you can also program an answer key.
Becca Guler profile photo

Cons

  • I found no drawbacks to using 123ContactForm.
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  • My number one issue is that in quizzes, the Multiple Choice Grid format (essentially, a matching section, which is the ideal format for some information) will not allow an answer key to be programmed. This means manual grading of an item of this type.
  • Some features are not very intuitive, such as adding an answer key. It's rather buried. The Help option will provide guidance, but I feel that as a relatively tech-savvy person, I should be able to find and use all commonly used features without having to go to the Help section.
  • Forms do not automatically include email notifications to the creator when participants finish the quiz, and this setting has to be turned on manually for each form you create. It would be handy if there were an across-the-board option to indicate that you do or don't want email notifications for responses to all your Forms.
Becca Guler profile photo

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)6.0
Based on 4 answers
I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
Justin Kofron profile photo
Google Forms9.0
Based on 1 answer
It simply works and delivers the results needed with a simple and intuitive interface.
Gil Lopez CTS ING profile photo

Usability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
Justin Kofron profile photo
Google Forms9.0
Based on 2 answers
I love google forms, it is simple enough to get all the voting and attendance done that we need. I rate it this high because I have recommended it to a lot of my friends at school who run clubs. It is very user friendly and I had almost no problems with it what so ever
No photo available

Reliability and Availability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I did not encounter any blackout issues
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Performance

123FormBuilder (formerly 123ContactForm)9.0
Based on 1 answer
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Support

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
Very neutral, did not have to use support a lot
Justin Kofron profile photo
Google Forms5.5
Based on 2 answers
I like the support and the support team is very helpful. I do wish that there was an online chat instead of email, I don't know if this has changed because I haven't needed help in a while but that is the only thing that I wish google forms would include
No photo available

Online Training

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Implementation

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I think functionality between 123FormBuilder and other options is quite similar, in most cases. Where I found 123FormBuilder to be a significant winner was with regard to ease of use, and overall UX. Robust, simple, accessible, effective, and customizable are the keywords I'd highlight that helped me choose 123FormBuilder with complete confidence. That's not to say the other options will fail you, but you surely can't go wrong with 123FormBuilder.
Brad Price profile photo
We haven't used another software like Google Forms before but we used to use Excel and type everyones' names and what they wanted. It was always a mess and took forever to get answers from everyone. If we had numbers we would tally them like when we were doing a fundraiser. Being able to total all the donation amounts was nice.
No photo available

Scalability

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Improved contact information updates
  • Improved reporting
  • Improved workshop attendance communications
Ann Murray, M. Ed. profile photo
  • Positive - helps me collect important information from my clients before my classes to better understand who's in the room with me.
  • Has helped me collect surveys for after class so I can add any improvements as needed and solidify strengths.
Dawn Herring profile photo

Screenshots

Google Forms

Pricing Details

123FormBuilder (formerly 123ContactForm)

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
123FormBuilder (formerly 123ContactForm) Editions & Modules
123FormBuilder (formerly 123ContactForm)
Edition
Basic
Free
Gold
$192
Platinum
$393
Corporate
$79/month4
2. per Month; or $190 per Year
3. per Month; or $390 per Year
4. billed annually
Additional Pricing Details

Google Forms

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Google Forms Editions & Modules
Google Forms
Additional Pricing Details