Acronis Cyber Backup Reviews

93 Ratings
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Score 8.4 out of 100

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Reviews (26-42 of 42)

Andre' Forbes profile photo
Score 10 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Acronis emails the administrator update every day on critical errors, warnings, and failures.
  • The backup is smooth and quick.
  • Very little processing resources are used from the operating system.
  • The 24 hour support is great!
  • All the technicians are very knowledgeable about the use of the Acronis product.
  • I would like to see Acronis provide virtual server operations in the product. In other words, every aspect of the Acronis product is cloud-based.
  • Supply the customer with full virtual backup, bring all functions to the cloud. No onsite hardware.
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Dean Eumenidi profile photo
November 30, 2017

Server Essentials Review

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Mirror image of storage device/hard drive to an external source
  • Ease of loading the backup to restore a hard drive from the external source
  • A "must Have" for any business that uses computer technology for business
  • A little explanation or help topics on setting up server backups
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Wagner Dias profile photo
December 15, 2017

Acronis@work

Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Full image backups
  • Full restores
  • Full backups of GPT disks
  • Better reporting capabilities
  • Support assistance would benefit from more training
  • Increased support team size
  • Support team doesn't always get back to you in a timely fashion or as agreed
Read Wagner Dias's full review
Paul Heihn profile photo
November 30, 2017

Very happy user.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Acronis works everyday and reports every success or failure. We can count on it performing.
  • The setup was difficult for a small business with limited IT skills. However, one call to customer service resolved the issue completely.
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Leland Whitlock profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The ability to make complete backups quickly.
  • The ability to restore to dissimilar hardware for emergency recovery.
  • It works with both servers and workstations.
  • Great for disaster recovery especially in a small business.
  • Restoring to dissimilar hardware sometimes has quirks if you need additional drivers. It would be nice if you could attach the needed drivers to the backup when restoring.
  • Would be nice if they could find a way to make a complete offline backup of the mobile devices so you can restore a device to the state is was when when the backup occurred including the operating system.
  • Everything we already need is supported.
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Jonathan Warner profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Imaging workstations, servers, laptops
  • Data Backup
  • In an emergency, it's a great tool to take a snapshot of the system, bootable or not, and use that for recovery.
  • There's too many versions. I suggest plying that down to just one, maybe two.
  • It can be confusing for some
  • Lower resource usage
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Vincent Capra profile photo
Score 8 out of 10
Vetted Review
Reseller
Review Source

Pros and Cons

  • Image workstations and servers
  • Bare metal restore works excellent.
  • Central management of all your backup endpoints.
  • Not a big fan of Acronis cloud. Have not used in a few years but had issues in the past pushing large amounts of data to it.
  • Licensing can get confusing on some of the server products.
  • Sometimes we run into VSS issues with the system.
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Kyle Farago profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Scheduled Backups
  • CPU/Network Priority settings
  • Easy to use interface
  • Ability to browse within backup images and specifically within the various increments
  • Disk Clone Utility for upgrading/replacing drives in a system regardless of the size of Disk A to Disk B
  • Lower overall system impact
  • Increased performance browsing within/copying large amounts of data from an image
  • Better licensing options
Read Kyle Farago's full review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • We love the daily status updates. It’s very simple and easy to use.
  • It’s super fast, better than anything we have used in the past.
  • Honestly it was very easy to use, if I had any recommendations it would be to make the recovery process a little more intuitive. We still love the product.
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No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • You can administer all of your backups from a single browser-based GUI. No matter what the instance of Acronis is - local agent install on a physical device .... a VM on a host or even an Apple device. Alerts can be set for errors or warnings for admins to act upon if necessary.
  • Restores can be undertaken in a number of ways which is really useful. You can restore a whole VM to the same host or a new one. You can convert physical machines to a VM and a very useful feature is the ability to dive into the backup file and pluck individual files and thus restore single files quickly - good for file servers etc.
  • One of the requirements was to have the ability to replicate the backup files to an off-site location - This can be set up easily within the backup plan eliminating the need (for us at least) for tape-based solutions.
  • Stability - Although we have seen improvements in the recent later releases, we did experience stability issues in the not too distant past.
  • We have seen regular warning messages whilst attempting VM backups - "An error occurred while quiescing the virtual machine".
  • Upon contacting Acronis support - we were told this is a VMware issue...not much help. The resolution? Install the Acronis agent on the VM locally.
  • This creates a non-standard rollout across your estate. I do not know why this happens to one VM over another but it would be good to get this resolved.
  • We have a Linux appliance based Acronis solution. We have needed to contact Acronis support on a number of occasions for some support and the Acronis 1st level support teams are very much Windows based. They do not have much experience on the Linux appliance version of their system.
  • If you do go down the Linux platform with your Acronis - make sure you have sufficient in house Linux skills to maintain and perform upgrades.
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No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The user interface is intuitive and user-friendly.
  • The program allows for backup of PC and server-class machines, including those running Oracle.
  • The web-based interface is helpful for me to check backup statuses at remote locations.
  • It took some research to know which versions were required for our server-class machines
  • Servers using Oracle need special configuration, which did take some time to understand
  • Procuring Acronis through distributors added another layer of complexity in the purchase process.
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No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Hardware agnostic restore is huge. A lot of imaging and restore products have to be one for one on hardware. Acronis is great because it doesn't.
  • Granular recovery of files like shadow copy so you don't have to restore a whole drive for one missing item. This has saved our bacon more than once.
  • Deduplication really helped us save our storage (which we are limited on).
  • Some of the setup is not intuitive.
  • Updates for the software could be done in a better manner.
  • Cloud storage restore is slow.
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No photo available
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Acronis is very simple to install, implement, and maintain.
  • Acronis is a solid solution which we find trustworthy.
  • The pricing structure works well for the way in which have chosen to implement Acronis.
  • Acronis was not ultimately chosen as our enterprise DR solution.
  • We felt that it lacked the features necessary for our purposes. Specifically, an intuitive and centralized management console for DR across the entire organization.
  • We felt that it worked well for backing up a single machine, but had concerns about using it for the entire network.
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No photo available
October 21, 2016

Peace of Mind

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Backup the entire PC to a bare metal backup and recover onto new hardware
  • Traditional full and differential backups if necessary for your environment
  • Good documentation and support
  • Bare metal recovery was a little more complicated than I would like
  • Cloud recovery is expensive for storage size amounts
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No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • In emergencies, having to take a quick image of a damaged laptop (not the hdd) and re-deploy to a new laptop is quick and easy.
  • The full software suite is truly reliable when you need to create images of external drives for later use.
  • Sometimes can be cumbersome when there is an error and it does not give you as much detail as others.
  • Installation of the full suite can sometimes take an extreme amount of time to complete.
  • Can not fully pick and choose which areas you would like to install.
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About Acronis Cyber Backup

Acronis Cyber Backup aims to be the most reliable and easy-to-use backup for businesses of all sizes, whether it is located on-premises, in remote systems, in private and public clouds, or on mobile devices.

Acronis promises to help IT keep the business running. Businesses can be at risk of losing important data. Lost data leads to costly downtime, customer dissatisfaction, regulatory fines, and lost revenue. As a result, the IT pros must meet extremely high expectations. You need to keep the company running 24-hours a day.

According to the vendor, the key benefits of Acronis Cyber Backup include:
  • Full Availability, No Downtime
  • Complete Protection, Now and Forever
  • Fast Backup, Non-Stop Business
  • Proactively eliminate attacks
  • Restore VMs in seconds
  • Reduce outages with the best RTO
  • 20+ platforms protected
  • Easy scalability with data growth
  • Mobile data protection
  • Instant protection with 3 clicks
  • Multi-tier deduplication
  • Off-host backup operations
  • Spend Less, Best ROI and TCO
  • Minimal upfront costs with simple licensing options
  • Simplified, automated administration
  • Flexible storage capabilities

Acronis Cyber Backup Features

Has featureComplete Business Protection
Has featureFlexible Storage Options
Has featureIntuitive, Scalable Management
Has featureInnovative Data Protection
Has featureWorld’s Fastest Recovery

Acronis Cyber Backup Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Acronis Cyber Backup Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Acronis Cyber Backup Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No
Supported Countries:North America, Latin America, Europe, Asia
Supported Languages: English, Français, Español, Deutsch, Italiano, Polski, Ceština, 简体中文, 繁體中文, 한국어, 日本語