Acronis Cyber Backup Cloud Reviews

31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-3 of 3)

Companies can't remove reviews or game the system. Here's why.
Gary Fouche | TrustRadius Reviewer
October 23, 2019

Acronis Backup Cloud, untouchable

Score 10 out of 10
Vetted Review
Review Source

Support Rating

10
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Read Gary Fouche's full review
Rob Rotundo | TrustRadius Reviewer
October 02, 2019

Acronis Backup Cloud Review

Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

7
Support is responsive and good. They offer support in several languages to be able to help many different customers. You can create a ticket or send an email or live chat for support. Their response time is anywhere from 1 hour to a day, but you can get quicker support for an emergency. They also have an online knowledgebase.
Read Rob Rotundo's full review

About Acronis Cyber Backup Cloud

Acronis Backup Cloud is a Backup-as-a-Service solution for Service Providers.

Acronis Cyber Backup Cloud Features

Has featureProtect Any Workload (On-Premise or Cloud)
Has featureBackup to Any Storage (On-Premise or Cloud)
Has featureBoost RTO with by booting backed up machine as a VMware VM (no data movement required)
Has featureFlexible deployment; Acronis-hosted, hybrid, service-provider hosted
Has featureProtects from ransomware with Acronis Active Protection
Has featureAcronis ASign - signatures enabled by blockchain

Acronis Cyber Backup Cloud Integrations

Odin Service Automation, Datto Autotask PSA, ConnectWise Manage, cPanel, ConnectWise Automate (formerly LabTech), WHMCS, HostBill, iPortalis, Resello, APS Standard, Flexiant

Acronis Cyber Backup Cloud Competitors

Datto, SolarWinds Backup, Code42 (formerly CrashPlan)

Acronis Cyber Backup Cloud Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Acronis Cyber Backup Cloud Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Acronis Cyber Backup Cloud Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac, Hypervisors - VMware, Hyper-V (both with agent inside each VM or agentless)
Mobile Application:Apple iOS, Android