ChannelAdvisor

ChannelAdvisor

About TrustRadius Scoring
Score 6.6 out of 100
ChannelAdvisor

Overview

Recent Reviews

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Popular Features

View all 17 features
  • Order processing (6)
    4.8
    48%
  • Product management (6)
    4.0
    40%
  • Inventory management (6)
    3.5
    35%
  • Product catalog & listings (6)
    3.1
    31%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is ChannelAdvisor?

ChannelAdvisor is a provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

7 people want pricing too

Alternatives Pricing

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Product Demos

ChannelAdvisor: Powering E-Commerce. Everywhere.
00:15
ChannelAdvisor Shoppable Media
00:53
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Features Scorecard

Online Storefront

6.8
68%

Online Payment System

10.0
100%

eCommerce Marketing

4.8
48%

eCommerce Business Management

5.3
53%
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Product Details

What is ChannelAdvisor?

ChannelAdvisor (NYSE: ECOM) is an e-commerce cloud platform whose mission is to connect and optimize the world’s commerce. For two decades, ChannelAdvisor has worked to help brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers, optimizing their operations for peak performance, and providing actionable analytics to improve competitiveness. The vendor boasts thousands of customers who use ChannelAdvisor to power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Zalando, and Walmart.


ChannelAdvisor Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Search & filter

Online Shopping Cart Features

  • Supported: Integration with Amazon
  • Supported: Integration with eBay

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: Social commerce integration

eCommerce Business Management Features

  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Shipping
  • Supported: Custom functionality

ChannelAdvisor Screenshots

Screenshot of One Platform. Endless Possibilities

ChannelAdvisor Videos

ChannelAdvisor makes selling simple again. ChannelAdvisor: Powering E-Commerce. Everywhere. As consumer demands evolve and the e-commerce universe continues to fragment, brands & retailers need a centralized approach to compete. Since 2001, ChannelAdvisor has been the industry...
 Show More
For more information, visit www.channeladvisor.com

ChannelAdvisor Downloadables

ChannelAdvisor Integrations

ChannelAdvisor Competitors

ChannelAdvisor Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ChannelAdvisor is a provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.

Zentail, ChannelSight, and CommerceHub are common alternatives for ChannelAdvisor.

Reviewers rate Multi-site management highest, with a score of 9.6.

The most common users of ChannelAdvisor are from Small Businesses (1-50 employees) and the Retail industry.
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Comparisons

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Reviews and Ratings

 (22)

Ratings

Reviews

(1-9 of 9)
Companies can't remove reviews or game the system. Here's why
Blake Baron | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our brand is growing online at a rapid clip, and we wanted a platform that would scale accordingly. The feature that really sold us was the automatic workflows. If we want a certain type of product that's going to a customer in a certain state to ship a certain way, we could make that happen automatically without any human touch! Wow!
Score 8 out of 10
Vetted Review
Verified User
Review Source
Solid Commerce started out as a good company to start multi-channel selling, but its customer service and tool really fell apart over time. We became extremely disappointed with the lack of reliability, functionality and frustrating customer service. It is the tool we used prior to Channel Advisor. I get the impression when we started with them, we were one of their bigger clients. But over time, we were just one of many and they grew too quickly without the support they needed to succeed.
Taylor Amon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • GoDataFeed
Last year we looked into GoDataFeed as a result of some frustration with ChannelAdvisor's support team (plus we wanted to find some cheaper options). As much as I was looking for a reason to go with someone else, ChannelAdvisor simply holds too much of an edge when it comes to optimization and reporting features. In the end, the sophisticated, yet simple nature of ChannelAdvisor's platform outweighed less-than-ideal customer service. It also may have been the fact that we were already entirely set up and familiar with the ChannelAdvisor interface. Starting over just didn't make sense, and we really didn't have a reason to complain other than cost (which isn't terrible given our sales performance) and customer support.
May 03, 2014

ChannelAdvisor

Score 9 out of 10
Vetted Review
Verified User
Review Source
I have no experience with any other products so I honestly cannot say. What I do know is that most fortune 100 companies in ecommerce use ChannelAdvisor and that speaks greatly for their product. They also have been around longer than any other vendor so I trust ChannelAdvisor's expertise above others.
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