What users are saying about
97 Ratings
Top Rated
508 Ratings
97 Ratings
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Score 7.8 out of 100
Top Rated
508 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

AppDynamics

As it pertains to monitoring database transactions, as our application relies heavily on SQL, AppDynamic's monitoring tool made an immediate impact on sorting which ones are slow. The business transactions that we can capture are limited in the sense that our application works where it can't be limited to 200, so we ended having to setup service endpoints to account for it.
Anonymous | TrustRadius Reviewer

Dynatrace

Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly.For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

AppDynamics
8.6
Dynatrace
Application monitoring
AppDynamics
8.8
Dynatrace
Database monitoring
AppDynamics
8.7
Dynatrace
Threshold alerts
AppDynamics
9.2
Dynatrace
Predictive capabilities
AppDynamics
7.8
Dynatrace
Application performance management console
AppDynamics
8.6
Dynatrace
Collaboration tools
AppDynamics
8.4
Dynatrace

Pros

AppDynamics

  • Giving a network map of our application that shows where slowdowns are occurring and where network traffic is running into a bottleneck.
  • We are able to gather node-specific information that shows the number of sessions a web server or even Redis session statistics.
  • We use AppDynamics to give a holistic view of our application allowing us to quickly narrow in on problems.
Tyler Twitchell | TrustRadius Reviewer

Dynatrace

  • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
  • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
  • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
Matthew Mariner | TrustRadius Reviewer

Cons

AppDynamics

  • Price of the AppDynamics is high. But it has many valuable features. This makes it difficult for small businesses to enter.
  • Functionality is overkill for most small to midsize businesses (SMBs). When stacking up product units, it can get pricey for enterprises as well.
  • With fine granular configs and customizations available, it will also mean that it is very complicated and requires a certain amount of knowledge before we can make full use of all features in the product. Much careful thought and planning is required to get the most of it. Set-up will be longer. One recommendation is for features to be better documented.
Anonymous | TrustRadius Reviewer

Dynatrace

  • Dynatrace does not monitor easily on AIX OS.
  • Dynatrace does not monitor easily on a C-based application.
  • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
Philippe REY | TrustRadius Reviewer

Likelihood to Renew

AppDynamics

No score
No answers yet
We are a reseller of appdynamics
Anonymous | TrustRadius Reviewer

Dynatrace

Dynatrace 8.6
Based on 13 answers
We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
Rebecca Douglass | TrustRadius Reviewer

Usability

AppDynamics

No score
No answers yet
No answers on this topic

Dynatrace

Dynatrace 8.4
Based on 10 answers
I really liked how easy it was to deploy the SaaS vesion of Dynatrace in our environment. We have a lot of tools that have plenty of capability but they don't get a whole lot of use because they would require someone who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.) and our small shop can focus on getting valuable metrics, alerts and issue resolution from the product.
Nischay Goyal | TrustRadius Reviewer

Reliability and Availability

AppDynamics

No score
No answers yet
No answers on this topic

Dynatrace

Dynatrace 8.2
Based on 2 answers
Our environment, it never goes down therefore is always available.
Rebecca Douglass | TrustRadius Reviewer

Performance

AppDynamics

No score
No answers yet
No answers on this topic

Dynatrace

Dynatrace 7.3
Based on 2 answers
We have not seen where it does slow down an application.
Rebecca Douglass | TrustRadius Reviewer

Support Rating

AppDynamics

AppDynamics 8.1
Based on 8 answers
AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
Eduin Zuloaga | TrustRadius Reviewer

Dynatrace

Dynatrace 8.4
Based on 412 answers
Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
Anonymous | TrustRadius Reviewer

In-Person Training

AppDynamics

No score
No answers yet
No answers on this topic

Dynatrace

Dynatrace 8.2
Based on 1 answer
We did both online and in house training - they used our system so it made more sense.
Rebecca Douglass | TrustRadius Reviewer

Online Training

AppDynamics

No score
No answers yet
No answers on this topic

Dynatrace

Dynatrace 8.2
Based on 1 answer
The training was done on our time and with our system.
Rebecca Douglass | TrustRadius Reviewer

Implementation Rating

AppDynamics

No score
No answers yet
No answers on this topic

Dynatrace

Dynatrace 7.9
Based on 27 answers
Using Dynatrace support services to assist (and lead) the implementation was extremely important.
Sandy Neavaes | TrustRadius Reviewer

Alternatives Considered

AppDynamics

New Relic is only SaaS and keys off of AppDex scoring (i.e. industry baselines) and not on my application's baselines. Where most of our stuff is custom apps, going off of industry wasn't valuable to us. It was also cost prohibitive
Anonymous | TrustRadius Reviewer

Dynatrace

Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
Anonymous | TrustRadius Reviewer

Scalability

AppDynamics

No score
No answers yet
No answers on this topic

Dynatrace

Dynatrace 7.3
Based on 1 answer
Dynatrace can be used to monitor may software tools
Rebecca Douglass | TrustRadius Reviewer

Return on Investment

AppDynamics

  • AppDynamics isn't cheap, but it definitely helps to ensure our applications and APIs are up and running without issue. The alerting is usually good but occasionally mixed, for example sometimes flagging a single error as a critical issue since the API is usually completely error free.
  • The cost saving in terms of trouble shooting and analyzing issues in production is fantastic - to know about issues before they are reported by customers enables you to be proactive in resolving them and ensuring maximum up time for our applications.
Anonymous | TrustRadius Reviewer

Dynatrace

  • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
  • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
  • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
Anonymous | TrustRadius Reviewer

Pricing Details

AppDynamics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

AppDynamics Editions & Modules

Edition
APM Pro$3,3301
APM AdvancedContact sales team
APM PeakContact sales team
  1. per year
Additional Pricing Details

Dynatrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dynatrace Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

AppDynamics
8.9
Dynatrace
8.8

Likelihood to Renew

AppDynamics
Dynatrace
8.6

Usability

AppDynamics
Dynatrace
8.4

Reliability and Availability

AppDynamics
Dynatrace
8.2

Performance

AppDynamics
Dynatrace
7.3

Support Rating

AppDynamics
8.1
Dynatrace
8.4

In-Person Training

AppDynamics
Dynatrace
8.2

Online Training

AppDynamics
Dynatrace
8.2

Implementation Rating

AppDynamics
Dynatrace
7.9

Scalability

AppDynamics
Dynatrace
7.3

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