Evolve IP Unified Communications

Evolve IP Unified Communications

About TrustRadius Scoring
Score 8.1 out of 100
Evolve IP Unified Communications

Overview

Recent Reviews

Evolve-IP for SMB

7 out of 10
February 08, 2016
We utilize Evolve-IP VOIP services at our urgent care clinics in combination with their edge appliance the Cloud Connect. It solves the …
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Pricing

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What is Evolve IP Unified Communications?

Evolve IP is a cloud-based business phone system that has integrations with third-party applications such as Google, Salesforce, and Zendesk. It includes features such as call forwarding, call park, voicemail, caller ID, group directory, audio conferencing, and inbound fax messaging.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together.

Features Scorecard

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Product Details

What is Evolve IP Unified Communications?

Evolve IP’s cloud IP Phone systems are designed to help businesses move away from having to manage carriers, hardware and vendors by providing an enterprise quality hosted PBX with advanced unified communications features and world-class voice quality to any user, in any location, for a low, predictable monthly fee. The vendor’s value proposition is that their solution will help companies attain cost savings, mobility, flexibility, control and quality that is crucial to their success.

According to the vendor, by leveraging Evolve IP’s unique carrier access cloud, or the user’s existing Internet connections, businesses can enjoy the flexibility of hosted VoIP services with the quality and control of on-site equipment – eliminating maintenance headaches and increasing up-time.

Evolve IP Unified Communications Features

  • Supported: Advanced ACD Routing Policies
  • Supported: Agent and Supervisor Features
  • Supported: Scalability and Capacity
  • Supported: Unlimited usage and DID
  • Supported: Polycom VVX HD handsets Included
  • Supported: PX, MAC, Google and Mobile integration
  • Supported: Unified Messaging
  • Supported: Skype for Business, MS Lync, Google Apps and CRM Integration
  • Supported: Instant Messaging and Presence (IM&P), Video, Desktop Sharing
  • Supported: International Options
  • Supported: Built-in disaster recovery/business continuity features
  • Supported: Monitored and managed 24x7

Evolve IP Unified Communications Integrations

Evolve IP Unified Communications Competitors

  • On Premise Providers
  • Other BroadSoft Service Providers
  • Other Cloud Service Providers

Evolve IP Unified Communications Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Evolve IP Unified Communications?

Evolve IP is a cloud-based business phone system that has integrations with third-party applications such as Google, Salesforce, and Zendesk. It includes features such as call forwarding, call park, voicemail, caller ID, group directory, audio conferencing, and inbound fax messaging.

What is Evolve IP Unified Communications's best feature?

Reviewers rate Hosted PBX highest, with a score of 7.

Who uses Evolve IP Unified Communications?

The most common users of Evolve IP Unified Communications are from Mid-sized Companies (51-1,000 employees) and the Unknown industry.

Reviews and Ratings

 (13)

Ratings

Reviews

(1-4 of 4)
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Score 1 out of 10
Vetted Review
Verified User
Review Source
I would leave it at the "?" rating because what can you rate them? 1 is too high. The only way they'd be "ok" is if:
1. Your company isn't growing and your users never leave the company.
2. You don't have to call support or make edits to the admin portal.
3. Don't need reporting.
4. Only use a physical phone to make/receive calls.
5. Do not plan to use a softphone or call center system.
6. Enjoy systems or people that frustrate you.
Christopher Goering, CPBI | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
From my experience, it seems to be well suited for more situations and environments. We even have work-from home users that have taken their handsets and plugged them in to their home routers and have reported a good experience while calling across a home network.